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Dear Experts,With the latest FSM6U13 release an enhancement was made so that the object groups defined in FSM are sent to PSO via the integration, eliminating the need to restrict data access using separate datasets.Could someone please explain how to setup this configuration correctly as many customers and partners have come across sync issues on this. Thanks, Minindu

Dear community, I run into problems when I try to keep lines together after a page breake in report designer. I need to force the report designer to keep all rows together. If there is not enough space for the rows, the rows should be displayed on the next page. Can someone help please?    E.g.   

Hi!A strange error message was received when copying cost set 2 to cost set 1 for some parts (copying was done in a batch job):“Part A on Site B has a total cost greater than zero in the header portion of the part cost screen, but no cost bucket information was found!”The result was exactly that, the parts got a Total Sales Cost and a Level Sales cost but no information about the distribution, i.e. cost buckets were blank. It was resolved by copying the part to cost set 1 again (individually) but it would be interesting to hear if anyone( @majose perhaps) has a theory on what could have happened so that it can be avoided. Why were info about cost buckets not found when copying?Background job: Cost set 2: Kind RegardsEva Olsson

I am trying to use Division/ Region based allocation in PSO. I have done the below configurations:         I have updated region in FSM address which is flowing to PSO against the activity. I have created same regions in PSO as Divisions and assigned some technicians against each division I have created the shifts of the technician separately for each division Now my expectation is based on the region of the activity, PSO should allocate a technician who belongs to the same division. But that is not happening. Please note that we are not using team as skill.Am i missing any link here? Please help.@Sajith Anushan  @Dakshinie Wickramasinghe  @jimmy hultman 

Hi everyone,I am unable to delete the inventory, I have cleared everything from the inventory and ran inventory clean-up as well, and still, the location is not deleted. Am I missing out on anything?  Thanks in advance 

Hello All,I’m looking for the process to add new users to our IFS Cloud account.Who do I contact to get a new user invited to setup their account? Is there a manual or course for this? How do I know what roles to request? Can I change their roles once they are setup?So far, I’ve been using the kindness of IFS staff to ‘back-door’ these requests, but as we use the system more, I want a well-documented process for this.Thanks all.  Glad to be part of this community.Rob FedorchukSaskPower

Hi Community We are trying to find a solution to support the following scenario: Technician will report labor time on an operation does this on the shop order screen RMB - Report Operations UPdates the REPORTED_LABOR_TIME field Time registration screen is NOT updated So technician needs to re-enter the labor time in time registration screen Ideally we would want to see the labor time reported on the shop order to be reflected in the time registration screen as well.Is there set-up to be done (that we may be missing) for this to happen?

When I run the query “select plan_start_dttm from task where task_id = 8215,” it returns the timestamp in Eastern time, not my local time (which is Mountain standard time). When I view this datetime on the DebriefOverview screen in mobile, then it is displayed in the timezone that my phone is currently set to (in my case, MST). When I run this same query in the smart client, it is returned in my local timezone MST). When I run it in the client script, it is being returned in Eastern time.How is the timezone being retrieved from the server in FSM? What table and field is populated in the database to set the system timezone? For instance, the status_as_of field in the task table is being stored in the mobile database in Eastern time. Where is the timezone being set in the smart client? 

Hi all,In IFS Cloud 21R1, I am looking for the required set up to make visible planned working time for a person resource in "Allocate resource" page.From the legend, I can see color codes corresponding to Calendar Details so it should be possible to have them displayedWhat I have done so far :create a day type dependant schedule in HR and assign it to the employee with time base = generated results the employee is linked to a resource with “use of HR schedule” activated I executed 2 background jobs : Generate Timrep intervals and hours + Generate calendar for Gantt I selected the option “Show working time” in the settings of the “Allocate resource” pageAnd yet I have a grey line throughout the day : What am I missing ?Is there anything else to do ? Thanks for your helpLénaïc

Hi Community.  I have looked in IFS today and found that a PR cannot be connected to a Work Order through the Aurena client.   Does anyone know if this is by design?   It doesn’t look to be hidden at all, it just isn't there.  I cannot find any information about this in the release notes for its depreciation or inclusion in future updates.

Dear community,while I am trying to import a customer order (xml file) I get the following error message:The  delivery address exists for this customer. Is ORDERATTR a column? If yes in which table or view? Thank you

Hi,In app10, we have following options to grant access to specific reports under the permission set.  I'm looking for the same option in IFS Cloud (22R1)I want to give access to some reports under specific permission sets. Can you please help me to find this similar screen in IFS cloud ? I see its bit  different in IFS cloud, so I cannot find 'Reports’ under presentation object by navigator.  What are steps that I should follow in IFS cloud ? Thank you. 

Hi,since end of September it’s not possible anymore to properly setup IFS AutoBuilder from \\corpnet\files\F1Tools\IFSAutoBuilder There are 3 reasons for this:The configuration part has split into 3 sub parts (LKP, CMB, MKE) which renders the setup routine unusable as the configuration file SetupBuildAutomation.xml does not hold the correct paths for the IFS ConfigBuilder anymore. Check the following XML tags:   <CONFIGBUILDER_SOURCE>..\IFSConfigBuilder\SetupConfigBuilder_Apps8.exe</CONFIGBUILDER_SOURCE>   <CONFIGBUILDER_SOURCE80>..\IFSConfigBuilder\SetupIFSConfigBuilder80.exe</CONFIGBUILDER_SOURCE80>  <CONFIGBUILDER_SOURCE90>..\IFSConfigBuilder\SetupIFSConfigBuilder90.exe</CONFIGBUILDER_SOURCE90>  <CONFIGBUILDER_SOURCE100>..\IFSConfigBuilder\SetupIFSConfigBuilder100.exe</CONFIGBUILDER_SOURCE100>As you can see, there’s only “..\IFSConfigBuilder\...”. As CoS has now put everything into an additional subdirectory structure, this will fail d

Hi,The customer wants to roll back an already rollbacked supplier payment as he had mistakenly rollbacked them. Is there a method in the Standard IFS flow to make this happen?Thank you!

Hello all, I am getting the error message: class intfaceFile does not exist when trying to select a file, does anyone have any ideas what the issue is please.

Hi All, Can someone help me to understand, how we can enable the LoV button in Manual Supplier Invoice screen?  Thank you in advance.Kind regards,Shanuka.

Hi, Does anyone know how to use the IFS Rest API’s to query for the document text associated with a Customer Order Line? Based on the debug console it looks like I need to use the DocumentTextHandling.svc API. But whenever I try to call it using the following: DocumentTextHandling.svc/NoteTexts(Objkey='{OBJECTKEY}') I get the following response from IFS: {    "error": {        "code": "ODP_RESOURCE_NOTFOUND",        "message": "Resource not found."    }} Does anyone now how to use the DocumentTextHandling.svc API? Thanks

How can we assign all projections to a single permission set at single time instead of selecting the check box one by one?  

Hi, What the use of Planned by in worktask tamplate as there is created by ? ThanksRegards

Hi, For Call Routing in Customer support you can Routing values to set default Method.For Service Order this is not possible. With Customization i try to set the default value, but this is not working. Is there a way to set the default value of routing methode and order type for Service Orders? We are on 15.3.0.5 Thanks,Robin.

Hello, I want to post a transaction (e.g. Supplier Invoice) in a foreign currency and before completing the transaction (e.g., before paying for the invoice) I want to update the currency rates and run one currency revaluation to see how the system posts unrealized gain/loss to the GL on open AP. Could you please tell me how to update the currency rates? This is to be conducted in Apps 10 environment. Thank you!

We are implementing MWO for our Cloud customer (21R2). Accessing MWO from outside the company network is of course necessary, but we have not been able to establish a controlled access. The documentation we followed is here: https://docs.ifs.com/techdocs/22r1/070_remote_deploy/090_exposing_to_internet/We enabled the following endpoints at the network administration side:Aurena Native    /mob/ifsapplications/projection/v1/MobileClientRuntime.svc/*Aurena Native    /mob/ifsapplications/projection/v1/MobileAttachments.svc/*Authentication    /authHowever, this was not enough. The MWO Maintenance application was not able to connect. Only after we enabled also the root directory (“/”) we successfully connected using the MWO app. But that also exposed the entire IFS Aurena client to outside network, so this is not acceptable.Do you guys have experience of a clear set of endpoints that needs to be included so that MWO apps can access the environment?

Hello,When trying to upload a document in IFS cloud, im receiving below error.Something went wrong when uploading the file using the Aurena Agent. Error message: Missing or empty mandatory parameter: odata i did a bit of an investigation and the error comes from command CreateAndConnectDoc in the DocReferenceObjectAttachment.client file. When trying to execute the agentcall Upload this is getting failed. It looks like we cannot access aurena agent code. Can someone explain me why this error is raised. I suspect the file part could be a reason. File is located in a folder structure like below.C;\Users\t.user\New Folder\Test.pdf any help is highly appriciated.. ThanksRoshanga

This problem is related to flow MCPR (MHS) using only standard solution.When creating corrections on project transactions in Customer Company, if the user tries to set Approval Flag to False of this Recreated line, then the following error will be there ---------------------------Error - IFS Applications---------------------------It is not possible to modify the approval for cost accounting since the connected multi-company transaction in company {Customer Company ID} is invoiced.---------------------------[OK]      --------------------------- Test plan:Create a Project Transactions in the Employee company then Approve both for Cost accounting once Customer Transactions are created.Next, create an invoice for the Transaction in the Employee company and "Send and Release" the invoiceNext, go to the Project Transaction screen and query for the Customer Company Transaction createdRMB the line and Click "Create Correction Transactions"Now select the Recreated Line, then RMB and click "Remo

Hi, We see on Cancelled Order that the associated activities stil have de status open or fulfiled (completed). In the documentation i read that all Associated activities will also marked as cancelled as well.But where does the activity marked as cancel? Also when canceling a order we will get below pop up that says that fulfilled labor will lose.But when i check the canceled order the Fulfilled labor (completed) are not lost? For example:below order is cancelled, but the Associated activities are not cancelled, they stil are Completed or open. How does this work? Because as i read in the documentation it should al be marked as Cancelled as well.  Thanks,Robin.