Solved

Request status in service management

  • 15 November 2022
  • 1 reply
  • 55 views

Userlevel 3
Badge +11

In the request management, I added 3 services (request scope) in 1 request and added few tasks. I finished all the tasks. Now I am expecting my request to be completed. I was able to close 2 scopes but the middle one--I am not seeing Close option, it just has Cancel option.

 

I am not sure then how to complete/close my request. The request status is Started as of now.

icon

Best answer by anushakh 21 November 2022, 15:47

View original

1 reply

Userlevel 3
Badge +11

I noticed when all the tasks in request are done, it automatically gets into Completed status. Thanks

Reply