Skip to main content
Solved

Map Position not appearing on My Assignments

  • November 9, 2022
  • 5 replies
  • 157 views

Roshan Madusanka
Hero (Employee)
Forum|alt.badge.img+8

Hi All,

How can I get map position to this portal?
 


Even I enter the Map position to Work Task level. It’s not connected to this.
 




Best Regards,
Roshan 

Best answer by Roshan Madusanka

Hi All,

I have found the solution.

Steps
1. Go to the relevant Work task and Click on the ‘Address’ button on the header level
2. Then you can select the ‘Location Address’ and click ‘Ok’
Then the Location will show on ‘Technician Portals > Service Technician > Unassigned Tasks’


Thanks for the help!

Best Regards,
Roshan​​​​​​​

5 replies

Roshan Madusanka
Hero (Employee)
Forum|alt.badge.img+8
  • Author
  • Hero (Employee)
  • 38 replies
  • November 9, 2022

Please find the regarding assignments tab as well
 

 


Mathias Dahl
Superhero (Employee)
Forum|alt.badge.img+32
  • Superhero (Employee)
  • 2903 replies
  • November 15, 2022

What would you expect to see in that first screenshot?

 


Roshan Madusanka
Hero (Employee)
Forum|alt.badge.img+8
  • Author
  • Hero (Employee)
  • 38 replies
  • November 17, 2022

Hi Mattias,

Thank you for your reply.

I would like to get the location. As the first tile in first screenshot.

Best Regards,
Roshan


Mathias Dahl
Superhero (Employee)
Forum|alt.badge.img+32
  • Superhero (Employee)
  • 2903 replies
  • November 17, 2022

I would like to get the location. As the first tile in first screenshot.

What does “get the location” mean?

 


Roshan Madusanka
Hero (Employee)
Forum|alt.badge.img+8
  • Author
  • Hero (Employee)
  • 38 replies
  • Answer
  • November 21, 2022

Hi All,

I have found the solution.

Steps
1. Go to the relevant Work task and Click on the ‘Address’ button on the header level
2. Then you can select the ‘Location Address’ and click ‘Ok’
Then the Location will show on ‘Technician Portals > Service Technician > Unassigned Tasks’


Thanks for the help!

Best Regards,
Roshan​​​​​​​