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Following error will pop up where deleting a record. 

Hi all, How can we add a custom field in aurena without using IEE?is this possible? if so pls share the documentation,Thank you Regards,Rakesh

Hi All  Has anyone experienced the following error message when installing the IFS Cloud Middle Tier server. This error happens when the install script comes to setup ifs-ingress. Error: looks like "https://ifscloud.jfrog.io/artifactory/helm" is not a valid chart repository or cannot be reached: failed to fetch https://ifscloud.jfrog.io/artifactory/helm/index.yaml : 403 Forbidden   Cheers Lee

I feel like I should be able to glean this from the wiki but all my attempts are coming to nothing. We want to put the Actioning user (or failing that the assigned user) name into an Action Template as people are not always signing off with their name when left to their own devices. Any help on finding the right variable name would be much appreciated. 

Hi Team, I saw item “Warehouse Manager” in latest GPL. May I know whether Mobile User is able to view and pick the articles from mobile app without having Warehouse Manager in Alliance? Thank you.

IFS cloud 22R2I was able to initiate the Ad hoc Work Reporting wizard and move to the stages but when I reach the Materials section, my attempts to populate the Part Availability for Issue Material section is not successful.I have tried several different combinations such as using the apply and reset buttons but I cannot seem to populate with any values. Has anyone successfully worked on this section ? Any tips to get this to work ? 

Hello Team,In Astea Alliance 14 - UAT Environment - We made a customization on Service Order History Module (c_order_line). We added a field called cst_ref → referring to the ref.no field in Service Order Module (order_line). Later we found that there is already a reference to ref.no field in SV history. Hence, we don’t need this customization, so deleted it.Unfortunately, the new field cst_ref was not removed from c_order_line table and was causing issues in invoicing. As now order_line and c_order_line is not idnetical in terms of columns. So, we reached out to IFS via support portal, and they asked us to drop the column using alter query and we did.Now the table is back to normal, but still the application cannot open anything related to SV history module. In event log we found that the application uses SELECT query in which it explicitly asks for cst_ref column (which is now removed), hence getting error.How to make application not use this column anymore?Need suggestion on this.

A long time ago, in an application far, far away, the rebel alliance was using Apps7.5 and forgot how to refresh cache.Help me IFS Community, you’re my only hope ;-)

@James Ashmore , @Björn Kleist We’re on a big Field Service Job and setting up the mobile service client.  Everything seems to be working, but we get this error when logging in and it makes you disconnect to log in the next time.  "error":"unauthorized_client","error_description":"Invalid client credentials" .  Any ideas.  We have to demo this thing Friday!Btw, does the service radio button on the resource group have anything to do with it.  We don’t know what that does.  

Hi All,  We are looking to create a report that shows what Purchase Orders were created manually and which purchase orders were created using Automatic Order Processing. I’ve been doing some digging in IFS for any fields that would show me something different for the Auto order processing and I can’t find anything. Has anyone written a report to show when Auto PO’s are created? 

Hello, Is it possible to add email as a variable to an already existing message in the messages manager?   Refards, Ayse

Is anyone aware of a way to Influence information pulled into assyst when Repeat Major Incident is  used in assystNET.  I am looking in particular at populating Reporting User (which is currently left blank). Using assyst 10 SP 7.5

Hi there, I am currently looking at expanding our use of Call Centre Cases in IFS (Apps 10). IFS use Cases to handle their customer support issues and have an auto upload email address set up which automatically adds emails to the Case that it relates to as contact notes. I was just wondering where in the application this is set up? Many thanks,Annie

Hi we currently use V14.5 but soon to move to 15.4.In V14.5 I frequently use the Manual SQL part of Export Template Wizard to create and run simply SQL, which is very handy.  I just tried to do the same in V15.4 but cannot find this option, so am wondering how I can run some SQL in V15.4?This is what I use in V14.5… ThanksChris

Hi!Is there a way to restore a personal profile?A user accidentally cleared his personal profile, can i restore his profile in some way?We have IFS10.

We have our Customer Order Confirmations printing through Crystal Reports. We recently set up a new site. These reports are not showing any information for the new site when we print a confirmation. Is there something in IFS I could be missing for the site set up? Or is there a spot in IFS that tells Crystal which site’s are allowed for this? I looked at the crystal report file itself and it doesn’t seem to be doing anything with the site. 

Hi,I am currently interested in finding information regarding IFS’s user permissions, permission sets, and anything else in that subject. Where can I find this? I’ve looked on IFS Academy but most courses about Administration are paid, which makes it difficult since their descriptions do not mention how in depth they go about permissions, so I am not sure if I should get one course over the other. Any help or additional information would be appreciatedThanks,Bryan

I try to figure out how the SAs can assign a product as a component on an Item when they add the material themselves on Mobile - is the only option to go to Item - Component - Add Component (+)?

Hi allWe have trouble using Aurena after installation of UPD15.  Does anybody have excperience with Edge and Aurena running UPD15 ?  We installed upd14 and 15 in our prod environment the 29th of September and have trouble in Aurena since…..Have anyone had the same problem and how did you solve this ?  

We are looking into using components on Items, but it is imperative that the SAs can see item components on the work orders. How do we activate this?

I want to retrieve data from IFS database into a Word document, e.g. work order number and task number to which the document is connected. Document is stored to IFS docman and data should be fetched when document is opened for viewing.Is it possible to do the procedure with document macros?

Hi experts,There is an requirement as below. In request screen, we can have multiple part needs. Once we create a new row in Part needs tab, we need to add some default values (Ex- Promised Date/Quantity) to the newly added row based on the first part_need row values. As an example, in this screenshot, first part need sequence = 46. So when user adding new row by using New button, the values from sequence - 46 should be fetched and set as default values in the newly created row.  I have already fetched the values from the first part need row by using client script sql. But when I try to use the getDataTableSelectedRows and setValueOnListDataRow, it seems these methods are not triggering the newly added row. Instead this method will trigger the first row since that is the one already selected as the default. Any feedback or work around for this. Thanks,Hasara

Hello community experts, I have a custom block on frmObject_Ext that works when I am running manually on PL/SQL developer, however is not working in the IFS Apps. I am receiving below error. &COMPANY is not fetched from user window.   This is my custom blockDECLARE company_ VARCHAR2(32000) := &COMPANY; object_ VARCHAR2(32000) := &OBJECT_ID; code_a_ VARCHAR2(32000) := &ACCOUNT; invoice_no_ VARCHAR2(32000) := NULL; amount_ NUMBER := NULL; old_info_ VARCHAR2(32000) := NULL; old_objid_ VARCHAR2(32000) := NULL; old_objversion_ VARCHAR2(32000) := NULL; new_info_ VARCHAR2(32000) := NULL; new_objid_ VARCHAR2(32000) := NULL; new_objversion_ VARCHAR2(32000) := NULL; attr_ VARCHAR2(32000) := NULL; action_ VARCHAR2(32000) := 'DO'; CURSOR c1 IS select p.invoice_no, sum(p.dom_amount) from ifsapp.MAN_SUPP_INVOICE_POSTINGS p where company = company_ and code_i = object_

Hi,in a datatable in the UI designer a field gets truncated (web-client).I didn´t find a solution. I tried with length an control-type but it has no effect.Custom Metadata for the field:Max Chars 1024Column Type STRING (also tried LONGSTRING) The text is completely visible in the datatbase!Does anybody know how to slove this? Thanks 

Hi Is there in IEE a way that a user might grant document access to multiple documents without having to open every single document individually?We would like to avoid PLSQL scripting, as the user who would give access do not have access to the database, but are only admins in the document management area.Is there a screen we cant find, or a IFS standard RMB or assistant which does this? We are on IFS10 upd.8Best Regards