Solved

When searching by Customer Name in Aurena (Apps 10 UPD 13), the application does not return the expected results.  The same search works as expected in IEE.  Navigate to Customer Orders (Overview Page) Select drop down for Customer and uncheck Match Case (Aa) If I keep Match Case on, then the search seems to work.   Enter a partial of the Customer Name Such as ‘%abc%’ or ‘abc%’  SearchNo records are returned to the user.  If the user searches by Customer Number or other criteria, records are returned.  Has anyone else run into a same issue?

Hi,In APPS9 & APPS10, we could change the timeout parameters when configuring the application.(relevant screenshot is attached)   But In the IFS cloud, how can we change these parameters? F1 documentation is not clear.  

Hi,I am able to login Aurena and connect to DB as well. But unable to login IEE after entering the login credentials. It will end up as shown below.Could you please let me know what could be the issue. 

Hi could you confirm me that some Rest API are available now in inbound for Alliance V15.4 and if yes do you have a documentation ?ThanksRgdsChristophe

Does anyone have experience editing object connection services? I would like to create a new service to object connection. The new service is CRIM and we like to connect those records to IFS Business objects (WO, Equipment, …).

Hi All, I need to create a Custom REST API and this API needs to call several other REST APIs.For example new custom API is Test_Handling_SVC.My question is , do we normally call CRUD methods in standard SVC packages from other SVC packages (say custom SVC) or should we call standard New__ , Modify__ method calls instead.e.g.Do we call method Prepare_Work_Order_Handling_SVC.CRUD_Create() ORActive_Sepatate_API.New__() What is the recommended IFS standard?

Hello,We are in the process of upgrading from apps 8 to apps 10.  What are the pros/cons of IEE v/s Aurena? What is your experience?

Hi,Getting the following error on Client session window. Checking from appowner account. Any idea what might be the case and possible resolution?  

Dear TeamHappy Friday! Please may someone assist me:Information about Print Requisition, when a Purchase Requisition is in “Closed” and “Planned” Status The RMB function for Print Requisition is not available, However when a Purchase Requisition is in “Released”, “Partially Authorized” and “Authorized” Status the RMB functionality is available for Print RequisitionIs this Standard behaviour? what's the logic if Standard behaviour   Hope someone can assist me RegardsMona 

I’m pretty certain I didn’t miss any steps in the set up and the documentation says the equipment objects for the sites the user has access to should just show up but they’re not.  I even logged in to the NA Pre-sales demo environment to see if it was working in there and it is not.  I know we’ve taken away the old page that let us configure what equipment objects the MWO users saw but is there something I’m missing here.  This is a problem and hopefully just something not set up that wasn’t documented.

I would like to share this error / analyze / solution:When creating a manual supplier invoice (CH company, CH supplier) we got this error: The supplier must have a DTACH or ISO20022 payment address with payment type ISR or QR-IBAN connected, to be able to use payment reference on the invoices. Question: What is the issue/problem?

I am trying to create a configured notification on Notify Me app. When press authorizes button I would like to change the icon of the notification. I read the documentation. There is no information about this. I would like to set “icon-status-id” when an action happens. How can I do it?   

Hello We are trying to work with PM actions but our category objects cannot be connected to these actions. We service trains and the object is mostly a wagon which makes a vehicle. A wagon can be be moved to another vehicle of required.   Should we change our object type to make pm action work? Or is there a workaround? We are using apps 10 with a planned transition to Aurena next year.

Hi,We are working with IFS App 9 and face an issue with the E-Invoice that it does not contain the Bank Account of the Seller/Company. Due to this when customer reads the E-Invoice generated from IFS, the customer cannot identify the bank account to which payments should be made.When we look at the F-Invoice guidelines, it mentioning a section for Bank Account details ‘SellerAccountDetails’Does anyone know whether it picks the Company Bank Account details to E-Invoice?ThanksGayan

Hello everyone, Our customer has a lot of company, and each company has a lot of site.The administrators of the system would like to filter on lobby pages directly all sites from one company.So the idea is to filter a company, which will search all sites connected to filter with these sites.Is it possible to do this ? Thank you in advance Version : V10 

Hi,I ran .\installer.cmd --set action=mtinstaller --values <build_path>\ifsinstaller\ifscloud-values.yaml --values <build_path>\solutionset.yaml and received following error. Appreciate your advice to fix the error.[Mon Jan 23 15:30:38 UTC 2023] - INFO: Installing ifs-cloud[Mon Jan 23 15:30:38 UTC 2023] - INFO: Using chart ifscloud/ifs-cloud --version 221.6.0[Mon Jan 23 15:30:38 UTC 2023] - INFO: Doing a dry-run ..[Mon Jan 23 15:30:38 UTC 2023] - INFO: Running helm upgrade[Mon Jan 23 15:30:38 UTC 2023] - SEVERE: "helm upgrade" requires 2 arguments[Mon Jan 23 15:30:38 UTC 2023] - SEVERE: Failed to install ifs-cloud[Mon Jan 23 15:30:38 UTC 2023] - SEVERE: Failed to install ifs-cloud. Collected logs from command:INFO: Creating namespacenamespace/jehatmp created"ifscloud" has been added to your repositoriesHang tight while we grab the latest from your chart repositories......Successfully got an update from the "ifscloud" chart repositoryUpdate Complete. ΓÄêHappy Helming!ΓÄêINFO

Hello,Currently in our environment we are trying to enable SSO with ADFS. We’re able to login to IFS using AD credentials if we manually input them, but if you select “Sign in as current user” it will prompt to enter credentials, and then returns error 400. Detailed error below:Ifs.Fnd.FndSystemException: Unexpected error while calling server method ClientApplication/IdentifyCurrentUser at Ifs.Fnd.AccessProvider.FndConnection.InvokeInternal(Object requestBody, Object responseBody, String intface, String operation, FndRequestContext requestContext, FndManualDecisionCollection decisions, Boolean forcedSync, Boolean integrationGateway) at Ifs.Fnd.AccessProvider.FndConnection.InvokeInternal(String intface, String operation, Object requestBody, Object responseBody, FndRequestContext requestContext, Boolean forcedSync, Boolean integrationGateway) at Ifs.Fnd.AccessProvider.Interactive.FndLoginDialog.AuthenticateCredentials(FndLoginCredentials loginCreds) ---> Ifs.Fnd.FndSystemExcepti

Hello, most ERP systems have a notes area where the user name and date stamp is auto populated. I'm familiar with the yellow sticky notes but the fact anyone can delete them and you have to click thru to see multiple is not effective. I’m wondering if there is another tab or functionality maybe my company is not using?

Hello!I am attempting to create a new Excel Migraton job within IFS (Apps 10) and I am running into an issue.  Upon trying to validate any data that I put into my excel sheet for the job I get an error stating “Error loading migration job info User - Defined Exception”.Error When attempting to use the “validate” function.Below is the current configuration of the migration job.  I have tried several different defaults and tried enabling all fields and manually entering them within the job but have gotten the same error every time.  I have successfully created and used several migration jobs in the past but have never seen this error before. Formatting page configurationSource mapping configuration Method list configuration​Rules configurationUltimately, I am trying to create an add-in job that I can use to create new records within a Sales Price List (Below) Any ideas or help would be greatly appreciated.  I do not want to enter all of these entries by hand f I can avoid it.Thank you!

I noticed a new field named E-Mail Signature in the Miscellaneous I module. It jumped out because it is already populated with a value. I was not able to find details on this field in the documentation.Any information on how we can utilize this new field? 

Hi All, The IAM was giving the below error without any changes from the application side.What can cause the issue?  

hiDo you know why the total value is not incremented ? the parameter is accumulated ? I added a new unit measure : numeric Thanks Regards

Hello, There was few fixed asset that were imported by mistake in a company. I tried to delete them by I get the following error.  “Object COR1 is used in General Ledger”The FA objet had the “Registred” status.Is there any way to delete a fixed asset ?   Best regards 

Hello,  I have a question about the columns in the “Main Object Balances Analysis” screen attached to this questionI would like to know the difference between “Base Value” column and the “ Adjusted Acquistion Value” because I see that I have the same value for a few fixed assets. Any ideas please ? Best regards. 

Hi All,I have created an LOV field in an assistant. After a value is selected once, when I try to change it, even if the existing value is cleared, the LOV only shows the earlier selected value and does not populate rest of the values for the field. Below is a screenshot of what I encountered.  Is there anyway to fix this?