Solved

Using V15.4We often have situations where an SA needs to carry out Contract work early, before the contract start date.  In V14, we were not able to set an ETA prior to the contract start date but the SA was able to do the job earlier than the contract start date.  But in V15, it seems the SA is also restricted from doing the work early, which is a problem for us now.Is there a setting that controls this or is there any other way in V15 that an SA can carry out work in advance of the contract start date?ThanksChris

V15.4Hi, we just upgraded from V14.5.  In V14 we had set it in MOE-6200, for the SA to be able to edit the serial number, which worked fine.But in V15.4 we are finding that this no longer works.  I can make a change to the serial number but when it tries to save the change, we get a message:“A2GEN029:Cannot change serial number because there are open order created for this serial item”This is an odd message since on Mobile, pretty much everything has an open order against it.  How can we change this?  Or is it a bug?ThanksChris

Customer order release from credit blockCustomer orders that are blocked can be released either directly from customer order view or in “handle blocked customer orders”Options areRelease blocked order Release from credit check  Currently both available for finance and customer order persons. Function is different:“To proceed, the customer order must be handled in the Handle Blocked Customer Orders window where the options Release Blocked Order and Release from Credit Check exist. The difference between the two options is that when executing Release from Credit Check, the order will not be blocked again in any of the steps defined in the credit control group whereas when Release Blocked Order is being executed, there is a possibility of the order being checked and blocked again. “ Would it be possible to hide “release from credit check” for customer order? Finance should still have both options.

Hi, As we tested, for Data Migration Tool - Repliation procedure21R1 - exist21R2 - NOTexist22R1 - NOT exist22R2 - exist (again) To be honest , we pretty confused with this Roadmap,so, can we use this feature in 22R2 , what if we Release Update to 23R1 , will it still be there?

Does anyone know how to solve this error?

Hello comuninity, For Setup a Company in China, I would like to confirm that China has not a Global Extension. is a global extension for China? are there any Statutory Financial Reports in China, what could be a best solution for chines financial reporting? Do you know if there are Financial Reports with special structure for China: • Balance Sheet • Income Statement • Cash Flow • Equity Movement • Intangible Assets • Manufacturing Expense • Sales Expense • Administration Expense • Income & Payout Non-operation?

Hi, we’d like to set up a PM Action in Apps 10 to fire the second Wednesday of every month.I haven’t found a way to do this yet.The options only seem to be fixed to only every x number of days/weeks/months.

Hi,  Some expense sheets cannot be authorized, and the error message is “Posting type TX8 is missing in Posting Control”. Though I understand that TX8 is used when posting expenses are done in foreign currency. Here the expenses are in local currency. Any idea why this error message would pop up?  Thank you very muchAurelia 

Is there an operator that can be used to find blank or null results in the Owner or Person field of a Task search? I am trying to create a search which just brings back tasks with NO ownerThanks I know in the Schedule Board there is an OOTB saved search which would replicate this, but can I recreate that on the Task search screen? Schedule Board screen: 

Just upgraded from 11.3 to 11.4 (and now to 11.5), and it looks like the built in images are not working in the portal. It looks like all images are still loading from the assystimages folder on the server, which we are trying to move away from. Have tried many things, including what looks to be a related KB article, but I have not had any luck. Anyone have any suggestions?

We are on UPD13 and we have some users that Recent Screens functionality doesn’t work and others it does work.  We have cleared browser cache with not success of solving the issue.  Any other ideas of what might be the issue.

Hello,In my project, i need to configure many PSO parameters, but I don't know what some parameters do.parameters that I don't know what they do:BrowserTabIcon BrowserTabName LoginScreenApplicationName LoginScreenIcon LoginScreenImageIf anyone knows what these parameters do, please comment, i will appreciate.Best Regards,Carlos Soares

I need to create a scheduled task in advance that will execute every 14 days at a certain time of the daye.g. creating a scheduled task on today 16/02/2023 that will execute every 14 days starting on 01/03/2023 so that the first execution will be 01/03/2023 and then the next execution should be 14 days after on the 15/03/2023Selected custom and entering SYSDATE+14 in the ExpressionEntered the Start Date as 01/03/2023 but on clicking calculate or saving the record the Next Execution is calculated as 02/03/2023 and the time is the same time as when the record is saved/last amended. Is there a better way to achieve what I require?It would be also be good if I could set the time as well.Thank you.

Hi all, We are trying to create a New Work Order using the ‘New Work’ function in MWO, select the third option.Then the WO will be created from the MWO Application.At IEE, upon creating a WO, we can RMB the header > Project Connection > Connect to Activity and enter the project connectivity.However, there is no option to connect the WO to a Project currently, from the MWO Application.We would like to know if there is any functionality in MWO App to create Project Connection for a new WO created from the App side.?(Connecting the WO created from MWO at IEE is not a feasible solution since we are running time reporting and material handling flows using MWO App and related cost lines are created for the WO. There after we can’t connect the WO to a Project receiving below error message.)

Can anyone confirm if the IFS MWO App Updates for Framework 10:18 onwards are compatible with the IFS Apps 10 Update 15? We are trying to work through issues we are having and wondered if the IFS Apps 10 Update Version could cause issues with the MWO Update version if they are so out of sync? Thanks 

Hi All,  We got an issue from a client saying that they need to check the deviation of production for the month of January 2023. So, we suggested to get the costing from ‘Shop Orders Costs’ window after running ‘Aggregate Shop Order Costs per Shop Order’ job.But the client is saying they are calculating the costing from Product Structure level and wants to know the difference of logic deviation between product structure costing and the shop order costing.App version: 8Thank you in advance.

Using the new Service Portal for the first time to request an Update and I am unsure that this means:Thanks, 

Hi,Does anyone know how to initiate an email using business process automation? Thank you!Chamari J

All in Apps9 is there a way to use more than one view when creating a data element for a lobby? I’ve used the SQL rather than query builder as it’s a custom view I need to use along with another standard view.

Was the “Within City Limit” checkbox replaced or deprecated in IFS Cloud?  I am not able to locate it.cust_order_line_address_2.in_city  

Customer found this error ‘Your user profile cannot be loaded’. And they need to restart server.  This customer has been using IFS Applications more than 10 year. Can this error happen from server performance?? If yes, how can they increase server performance?Rungtip M.

Design: Execution: What can be the reason?​​​​​​​

hi,I am using migration job to update part description. and I use tab delimited format text file. but excel always save the part description comes with double quotes. anybody know how to fix this issue? 

Greetings, IFS Community. I have the following user whose last record contains an "Inderect Time". I am trying to understand the reason why the duration time record is 0.80 when the start time and stop time are the same.Do you have any idea why the duration time on the last record does not subtract correctly from (start time - stop time) * Time Share?  Thanks,JL

Greetings, IFS community. There is a question I would like to ask about a crystal report.  The crystal report can be printed by some users with the bar code appearing (See Screenshot 1), while for others, only the numbers can be seen (See Screenshot 2). Is there any reason for this?We are using Crystal report XI and IFS 9. Screenshot 1:  Screenshot 2: Thanks,JL