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Hello, How do you make another structure the default one? Is the only way marking is as “*”?How can we phase out the *Alternate? Thanks for any input,Alina

Hi Community, we are not able to unreserve the part because the error message says we cannot unreserve the part as it is picked and when trying to delete the picklist or to unissued the part in the picklist it says there is no part issued to get unissued. However, there is a part issued. Is there any way where we can unreserve are cancel the picklist?  Many thanks in advance 

Hi, on document revision form, it is possible to view document using a specific button. Which access rigths (projection) is necessary to have it ?If I add DOC_ADMINISTRATOR acces privilege, it works but it is “too much”. Best regards,Christophe

Hi All,This query is regarding the ‘Personal Portal’ of an IFSAPP 7.5 client.When I click on the ‘Personal Portal’ in the navigator, it gives me the below error. I tried to clear the web page pool cache as mentioned in the below community post.Clearing WEB page pool cacheBut as soon as I logged in as app owner, I’m getting the same error in the browser as well.Does anyone familiar with a similar issue, please?I really appreciate your valuable opinions/suggestions to solve this issue.Thank you in Advance!

We’ve activated the Arrival and Resolve Failure codes in service orders in v15.3.6Astea only pops up to fill in the code at resolve of the activity if the Arrive and/or Resolve time has been exceeded. This is mostly done by the field engineer when he resolves his order on mobile.But often the engineer does not knows what the reason of the failure is,He knows it only if he caused the failure himself (e.g.: car broke down, traffic jam, store closed,...)Although, the dispatcher often knows already a failure reason even before he dispatches the order to the engineer (e.g; parts needs to be ordered, no engineer available, customer is abscent,...)Is there a possibilty to pop up the demand to fill in the arrival or/and resolve failure code when the time has been exceeded at dispatching of the order ?Can this be configuraed in Astea  or does anyone has suggestions how to do it ?I’ve noticed that the failure code fields stay grayed out even when the time has been exceeded and are only available

Hi everyone, Our quality department needs to track certain lots.For this, they need to be sent an email (for now the best option), for when the lot is issued in a shop order.The way I’m thinking of doing this is to create a custom field on Inventory Part in Stock or Lot Batch Master, and based on that, create a custom event on issues from a shop order, when this custom field is not empty. My question is if this is the best option, or if anybody sees a more efficient solution for this?Thanks,Carlos Mendes

HiWe are looking into enabling text search on documents, and have looked at the document content search domain which would allow this. But enabling this search domain, gets it to start synchronizing all documents, of which we have millions. Is it possible to limit this to specific document classes? We are only interested in doing this for certain document classes. Doing it for all our documents at once also seems unfeasible, at the rate of syncronizing we see.Is this possible, or is it necessary to create a new search domain?We use IFS APP10 UPD8Best Regards

Hi ThereCompliments of the season!can lease accounting in IFS APPS10 be used on the following conditions.• A lease contract over a period of example 10 years with an annual payment and not monthly payments • A lease contract of example 5 years with the lease installment paid in advance in the beginning of the contract." Thank YouMona

using shop order pegged materials with multilevel product structures. The top-level shop order may have 1 or more component rows that have a shop order pegged to them as supply. Those next-level shop orders may also have 1 or more component rows that have shop orders pegged, and so on.  When scheduling the orders in APB we get an incorrect plan. The problem is that neither of the 3 planning settings (Infinite, Finite, Always Finite) give us a plan in the way we would expect for these material lines, and also does not give us a reflective view of the work center capacity plan, as the demanding shop order may not schedule when set to Always Finite, schedules before the supply orders when set to Infinite or schedules far out into the future when set to Finite.

Since couple of weeks back, we are getting an error during PSO6 installations.According to the error the issue is related to VM Scale Sets and Command Script Extension.We are doing PSO Azure installation with interactive login. Have tried with PSO versions 6.8.0.23 and 6.9.0.18. Both give the same error. Have done many number of installation attempts without success. Error is not specific to Azure region or subscription as we have come across the issue in different installations.  VM has reported a failure when processing extension 'ifsauprodpsoap003vmssCSE'. Error message: "Command execution finished, but failed because it returned a non-zero exit code of: '1'. The command had an error output of: 't Ops File "C:\Program Files\Python37\lib\site-packages\thinc\backends\__init__.py", line 7, in <module> from .ops import Ops File "C:\Program Files\Python37\lib\site-packages\thinc\backends\ops.py", line 13, in <module> from ..util import ...' For more information, check the ins

Hi All is it possible in IFS to obtain the names of the FULL and LTU Users with the modules they are using?Thanks Mona

Community, I have a PO printed, and I can see below text. see screenshot highlighted. I can see they are from Supplier for Purchase Part window/Manufacturer tab, and also from Part window Info Text field.I am wondering where in the system control whether or not to print the above info mentioned above. Thank you.

Hi, We have various shop orders with an outside operation for the same supplier. We let IFS generate the PR, and combine them manually into one PO. However, how we can quickly see the Operation Material Allocations (=components that also need to go the supplier) without looking at the Delivery note? We would like to add them to the PO if possible, or at least have an overview of every outside operation with its Operation Material Allocations. Thanks!

For the organisation structure below. Say we have 4 graphical positions as well.Level 1Level 2Level 3Level 4 all with position access generated. E.g. Level 1 has access to Lvl 2, 3 & 4Level 2 has access to Lvl 3 & 4Level 3 has access to Lvl 4  When we go to supervisor access, Employee A (Position - Level 1) -  (Org - CEO 1) cannot see FI01 or anyone below.Employee B (Position - Level 2)  - (Org - FI01) cannot see FI02 or anyone belowEmployee C (Position - Level 3) - (Org - FI02) cannot see FI03??? In Supervisor access setup we then turn on include subordinates. Employee B (Position - Level 2)  - (Org - FI01) can then see the employees in FI02 & FI03 but also see other staff that are Level 3 and 4 across the rest of the organisation in Ops and Sales etc.  Why does the organisation tree not just allow you to see staff below that part of the tree as long as there position allows access to it?  Yes you can individually go through and allow access to elements in the organisation

There is an IL defined by someone and when an end-user tries to add himself to that via ‘Users per Internal Ledger’, the window is empty even when he populates it. He can see the IL in ‘Define Internal Ledger’ screen and also can see the IL in Accounting Periods. Required permissions are available for this user, is available in users per company, users per user groups etc.However, when the user is added to ‘Users per Internal Ledger’ by app owner, he can view the list and do the required activities in that IL.Could someone explain if the core functionality is designed this way? I.e. only the end-user who creates the IL ID can add others who need to use the IL/view the IL details (initially) in to ‘Users per Internal Ledger’?  

Hi expertsin Ifs Cloud 21R2 you were able to define the FTP path for attaching files in external supplier invoice:  in 22R1 this is missing now how do i make attachements now?

Import fixed asset is not working properly.  Below is the test plan:Create an FA object with valid from date 8/30/2016, assigned to an object group with SL BP for 7y0m. Import the object with acc. Depreciation value for year 2022, period 12. Post the import transactions. Create a new depreciation proposal for the object above for year 2023, period 1, review the proposal, you will notice the depreciation will fully depreciate the object with the remaining residual value.  That is incorrect.  The object should still have another 8 months to depreciate. If you would like to review our data, object id TEST2 is done via external template, object id TEST3 is created in the system, both with the same issue.  The testing data is on my UAT database (URL: IFS Cloud). We are currently on IFS Apps 8 but not using the fixed assets module.  

Hi,Can I freeze a purchase order after it’s in confirmed status?  I saw the option when it was in planned status, but after confirmation the “freeze” option isn’t visible. Thank you,Steve

Hi All, In order to upload an e-mail from outlook into IFS I have installed the IFS extension in my outlook aplication, set-up the correct URL and installed IFS Aurena agent. But am I correct that the IFS Aurena Agent only works as an extension on the Google Chrome Browser? (So your default browser must be set to Chrome). I’ve got it to work with chrome but when I set the default browser to Microsoft Edge it still gives me an error: Is there also a possibility to use Edge to do this or is chrome the only option here? Best RegardsRoel Timmermans

Hi to everyone,Environment: IFS Cloud 22R2 Looking for a solution for a machine manufacturer Topic:In case a request for a demo/rental-machine comes in, the machine has certain requirements. In many cases, an available machine needs to be adjusted to fulfill the needs of the client.For example, the customer wants to rent a configuration 1 machine, but there is only a configuration 5 in stock. Required solution:We need to define the flow how we will communicate the changes that need to be done on a machine before it can be rented out.And is it possible to issue a part with a certain configuration on a work order and return another configuration of the same part? We appreciate any help - thanks in advance!Best regards,Nadim

Hi,In our current version (14.5) when we open a new Service Order or Field Quote, if the user forgets to enter the Contract before saving, they get a pop up to ask for the contract ID (this is a setting in the Workflow).  But in V15.4 (SU2), even though we have the same setting turned on, the users do not get the pop up; it just saves and then have no contract at all set (we always want a contract or a TnM set).Is there another setting that affects this or is this a bug? ThanksChris

Hello community,is it possible to only sync the objects and the information needed for these particular objects into the MWO (Apps 10, IFS Cloud)? Background: The service tec only needs all the object information for the object worked on with his/her assignment. T&RDADUDE

I earlier added the question https://community.ifs.com/topic/show?tid=30227&fid=50 regarding complex ODATA responses. Now, I just want someone to confirm the assumed framework limitation, or if it is no limitation. Just, to clearify things for me 😀According to ODATA standard the Expand feature is used to get/filter complex structures, like 1..m or m..1 or just 1...1 relations.If you trying the Odata org example service, you can run the following request:https://services.odata.org/V4/TripPinServiceRW/People?$expand=Trips($filter=startswith(Name, 'Trip'))It will list the persons and the trips they have done. This will return a typical 1..m structure.As I understand, there is no support for this Expand usage within Marble? Please correct me if I am wrong. The only usage of the Expand in Marble is references, i.e. 1..1, which means that below collection is not possible to achieve.If this is a current limitation in Marble, will this feature be added in the future? (So the Expand can be

Has anyone ever created a Migration Job for Object Measurements in IFS App10? We are trying in various ways and still no success.I would like someone to share their experience. 

Hi,We’re creating a new site for our Slovakian business and trying to understand if we got any Slovakian Localization available. Any related localization guide or documents related to Global extension would really help.We’re on IFS10 IEE (UPD 15). Thanks in advance :)