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Here’s the scenario: a contact is renewed for 12 months (from 01.04.2023 to 30.04.2024) and invoiced for the period of 01.04.2023 to 30.09.2023. But then we need to cancel the contract from 12.02.2023 (prior to renewal). We are not allowed to cancel a contract outside of the current active period. And we can not cancel the renewal as it has been invoices in the current period.I have tried to create a credit note towards the invoice for period 01.04.2023 - 30.09.2023. But this does not “roll back” the invoice on the contract.Any advice about this? Or do we just have to cancel from the earliest possible time (01.04.2023)? UPDATE: in 15.2 we were asked if we wanted to cancel EVEN if it was invoiced in active period

Hi,Hope someone can help me. I am trying to add raw with SUM for few columns on customer offset screen using Search in context (only for Not approved). The line adds to the bottom of my Transactions table, however all fields are blank and not calculated. I have two columns as custom field and one Write Off Amount is standard. Did anyone tried similar thing?  Thank you Kate

Hi,Does anyone know how to hide Keep pool task window from mobile.When a work assignment is accepted from a pool keep task, and when we are completing the assignment, this window would appear as the last step. The requirement is to make keep pool task field mandatory and hide this entre window from the flow. Any suggestions?  Best Regards,Nethmi

We are moving in a brand new IFS database. We are currently testing the process to bring from our old ERP system the open supplier invoices in the new IFS so that we can eventually pay them.So far we have been able to use the STDSIN2 external file template to import some test data. It creates the Manual Supplier Invoices under SUPPEXT Invoice type with the Invoice identity prefix being SX and in a PRELPOSTED status.If we try to create a Supplier Payment against any of the SX Invoices we do not see them at all. I even tried to changed the invoice type to SUPPINV in the external file before the import. It thus create the invoices under the SI prefix. I see the manuel supplier invoices created directly in IFS  but none of the ones that I imported with the External Supplier Invoice Assistant. Am I missing a step? Any help appreciated!  

Hi,  My customer is looking for the possibility to have a multilevel configured structure for a Shop order, but where phantom parts are still present. I know Manufacturing structure screen allow the user to get the full multilevel mBOM, yet it is not a configured mBOM.On DOP header, there is also a multilevel mBOM, which is configured, yet phantom parts are not visible (because they’re phantoms). Does someone know if a report that would generate the following bom can be built ? : Multilevel BOM Configured BOM  Phantom parts are visibleI think this would be helpful for others too !

Community, how to fix below error, just borrow your mind. For some reason I cannot make an entry to project S101978. I checked project is open and activity ID is open, however system does not let me to make an entry. 

Hi All,Would you kindly advise if there is any possibility to clear Test Maintenance Survey answers stored from the MWO App on E-forms. Many thanks.  

We have just upgraded to Alliance 15.4, and most of the users now use the Employee Web Portal. There are, of course, some functional differences between this and the Astea Browser. A question has come up: is it possible to auto-populate the Node on new contracts in WEP? With Astea Browser it is always set to the customer node (which is what we use 95% of the time).

Every time when we log in to MWO screen ,we need to put temporary pin . We don’t want to do that , how we can bypass this step ? 

Hi,where can i find "matched PO receipts to invoice"? (IFSv10) Best Regards,

Hi, In our DOP structure, shop orders for the same parts will arise on different levels, with different need dates. IFS creates all these seperately. Is there a setting which tells IFS to create the Shop orders once, at the earliest due date with a lot size that can cover the needs for the complete DOP? A bit like MRP planning method G. Thanks! 

Hi, While I am trying to remove a user, I get this error which I am unable to trace the reference for. 

I have created a Quick Report (Crystal Report) that uses the Azalea Code 39 barcode.  When running the report with the barcode in it the report fails with the message: Failed to retrieve the report.  Please contact your system administrator.    If I remove the barcode from the report the report runs without any errors. Please advise.

Hi,I am trying to create a new External File Template for supplier invoices with multiple record types - Header, Lines and Postings.I get this error when validating the template.Which Control is missing?Thanks

In app8 where can I find ‘Supervisor Access Setup’?

Attempting to make a modification to UniformPaymentAdvice need to remove the first 2 characters from the Invoice ID.  Attempted to use this - vldtstr:StrLTrim(tns:INVOICE_NO,'SI') and I get the below error when I try to render the PDF.If I try to render again I get the below errors.  And then the No Data Available error. 

Hello, Shipment Proforma invoice uses a field called customs value to display pricing for items. One issue, however, is that my customs value is not populating. I realized that this customs value is getting pulled from the Customer Order Line entity. I can manually set the value there and have it carry over to the shipment proforma invoice screen, but I wanted to get it to populate automatically.Is there a way I can do that? I’m not sure if its a setting that I would have to set, or if I would have to create a workflow with a projection configuration.Any help would be appreciated.Thanks,Bryan

Hello,What are this diffrents options to reset profile 

Community, wondering whether IFS B2B supplier portal has the capability to use as a document portal? we have a sister company, and we would like to make it as a primary supplier direct model. and we would like to use B2B. since we might have lots of documents between 2 companies, wondering whether IFS supplier B2B portal has the capability to do this?Thank you.

Hi,I have 2 valid absence limits for ARTT, one line ending at 30th April and the other line ending at 31st December. However, when register an ARTT absence before 30th April system always deducts automatically from the line ending at 31st December (highlighted line) instead of  the line at 30th April.  Is there a way to control this? How can I select the 30th April line to get deducted when registering ARTT leaves? Thank you.RegardsNimesh

Dears, How I can add reject reason for Purchase Order? there is no place to add new here 

We have difficulties understanding how to set up and use QSL for our business. Since all QSLs are ranked, and two QSLs cannot have the same ranking, our impression is that they need to be part of the same quality system. Can you explain the purpose of the ranking and an example of how it is used in the real world?

Hello, I received this error message when attempting to change the status of the Pre-Ship Delivery Note to Deliver.  What could be the cause of this error message?  Thank you for your help!   

Hello,I have created an API package with a function to return specific data. When I call this function in my IAL, I am returned with error “table or view does not exist” Some things to note:I am using &AO.. Permissions have been granted Cache has been refreshed Function runs correctly in oracle Function works in Lobby element Function works in Quick report  Function returns one valueI am unsure of what would be causing this error. Any help is appreciated.

Helloa customer is asking me if IOS 16 is supported for Mobile Edge ? if yes could you tell me which build is supported ? where could i find this information ? is it in the relase note ? i don’t find it but perhaps i’am not looking at the correct documentthanks for your feedbackrgdsChristophe