Solved

 please refer the below test plan.1.       Make a payment to a supplier invoice. Ex - mixed payment.2.       In Multi company supplier invoice analysis window,-          Status changes to paidposted and Actual pay date appears  3.       Rollback the payment/cancel the mixed payment. 4.       Then status changes to postedauth but the actual pay date supplier still appears.  could any one please confirm if this is a bug in the core.  

We currently have a situation where our test service catalog is missing on our test end user/self-service portal, while in production it is fine. When we log into the test self-service portal, the entire “Services” Menu option is missing/hidden, while in Production it’s shown.I even tried with my Assyst Admin account and still don’t see services in test.However, if I use my ZZGLOBAL account I see services and the catalog.The service catalog is available fine in Assyst.Web test and production.We're not aware of any changes we made that would cause this. Also, can’t explain why ZZGLOBAL can see Services but no other user, even an administrator can. We only use ZZGLOBAL occasionally and then only for setting up event monitors or query profiles we want to share globally.Has anyone encountered something like this before?Does anyone have an idea what about ZZGLOBAL would be different?  

Please correct me if this expression is wrong ! if ($new.affectedUser.manager.manager.assystUserAlias.shortCode = $NO_VALUE, $CURRENT_VALUE, $new.affectedUser.manager.assystUserAlias.shortCode) This expression is to take approval from Manager of Manager (VP). Thanks

Hello fellow users - does anyone have a high-level summary of the ‘Holidays’ functionality?I understand the intent is that these are broad ‘days off’ that can be set for ‘All Nodes’ or specific Nodes, but what is the system implication of these days listed.Will DSE know to not schedule people to work on these days?Thank you,David

Is it possible to mass update customer order lines Discount percent? The update would only be on open orders. Some orders we need to add a discount % but some custmers have 1500 open orders. Any suggestions?  

Hi Experts,I am not able to use the the create or alter command for views in FSM.I believe the following SQL is valid and yet throws an error create or alter view request_temp_view as select * from request  

Good Afternoon,Would you be able to advise what the minimum and recommended technical specifications are for Android Devices running IFS MWO Maintenance 10. While the Google Play Store page shows that the minimum Android version is version 6.0, it does not display processor details/RAM requirements etc.Thank YouDaniel

Is there any place we can find corresponding values attached for PDF_PARAMETER_1 - PDF_PARAMETER_10 in system event PDF_REPORT_CREATED for each report?Purchase order we currently interested in. Need to know what exactly the default values it passes when user print the report PURCHASE_ORDER_PRINT_REP.

Good Morning, Looking for some help regarding Advanced Supplier Payments. We are in need a way of handling supplier payments in Advance. I have looked at the Payment Schedule method, which uses payment schedules/advance supplier invoice for the down payment, this works great ! Our supplier invoices are automatically loaded and the AP department then follow on to then match with the receipts. It is this which is causing us the issue, in a lot of cases the supplier invoice comes in with no notice of an advanced payment being received; when the invoice is matched itself, there is nothing which alerts the AP department to the fact that there is a payment schedule which exists/an advanced payment was matched. Have I missed a step somewhere, any help is greatly appreciated.  Kind RegardsPaula 

Hi,We are trying to create a PM schedule for an installed item without an active contract. This is our service info page:This is our PM schedule page:But it does not add pm dates: Are we missing anything here?

HiWe are getting an Invalid Member Name error upon running an IFS Quick report. The SQL used runs fine in PL/SQL Developer.The report contains a number of parameters which require user input so have used prompts such as ('%&User_ID%')  which have worked fine previously. The report also contains a couple of UNION ALL statements.Any suggestions on what is causing this would be appreciated.Thanks 

Hello, I am setting up Aurena for our maintenance department. How do I disable the link function of text in Aurena? For example I have this window in Aurena/ Technical Portals/ Work Details.Text in blue are all links, but this does not lead to helpful information. So I would like to turn this link into plain text. How do I do this?

We are unable to use IFS Notify Me 9 and Incident Reporter 9 on newer Samsung (Android) devices since the last google play system update on the 1st April 23.We offer up our own touch apps server, so existing users are unaffected but any new ones are not able to use the mobile apps.Does anyone know what happened here? Is there play to backdate the support for these apps?I read the master article, and it seems that there can be some lag in updates but I dont want to lose the functionality altogether.

Hi everyone!Is it possible to cancel travel request when it is selected?Thanks for infoRomana

Hi,I would like to change the document revision from A1 to simply A without any numeric character.Is it possibly to modify in Page Designer or in IFS Dev ?Regards 

In our IFS10 Test environment, I was trying to run a sql statement report, as long as it took more than 53 seconds to finish, the system will popup the following Gateway error.  But I never had problem with the same report in IFS9.  Could someone give me some suggestions?thanks,David Cheng 

Hello, Community!I need help with the custom page creation funcionality on IFS Cloud. I followed the steps shown on IFS Cloud technical documentation on how to create a custom page and I’ve managed to:Create a new entity; Create Persistents custom fields on the new entity; Create a new projection and tied it with the new entity; Create a new page and then added all the persistent custom fields through page designer.The problem now is, I cannot input any information on the custom fields I’ve created. It doesn’t even have the iput box, so I can’t type any information in.I’ve placed the custom fields using the group element in Page Designer.Can you help me?Thank you!

Hi All, I would like to know, is there any impact on 'reserved’ stocks while doing stock counting, i.e. do we need to un-reserve all materials pegged with orders (CO, SO,... etc) or not ? -Thieuban-

When trying to add a new Inventory Part I am getting a system error that says, “Part Main Group is Mandatory. Please Update”. Does anyone know what field this refers to or how to resolve? Thanks  

Hello all,Is there anything on the Purchase Order where the buyer can tell quality to inspect a non-standard / non-inventory part before moving to production or engineering? I’m sure we could add a note somewhere, but I was hoping there is a flag that could be checked.Thank you in advance for your input

I am an undergraduate trainee systems engineer at IFS & new to these things. Can someone help me with the steps to perform the cloning process & the things we should consider before performing cloning?

In Astea alliance v14, dispatch console is not connecting to only 2 out of 6 sessions.Tried (DSE and cache services) service restarts and IIS resets.Even after multiple such attempts the dispatch console remains disconnected to the 2 sessions only. Anything we can do to resolve it?

Hi All, I have two Employees who has been assigned to the work location ID “Thu” And I have created a “Employee Selection Template” and when I “preview” the Template details both assigned employees shows without any issue.  But When I try to use the same template to load the details in the “Employee new Schedule Assignment”  window, all the employees are getting filtered instead of those two employees. Is this a bug? or should anything else needs to be done to fix this.   

Dear IFS Community;Does anyone know how to import field Phone for a Lead with a Migration Job?I don’t understand why this field is not available in the File Mapping tab for BUSINESS_LEAD view (same issue with Mobile or Email).I try to add manually a field named "PHONE", no error on the execution but it’s not working. Missing Fields in the File Mapping tag for BUSINESS_LEAD viewAdd field PHONE manually (not working)If someone have a solution to this it’s will be very helpfull.Thanks

Could the field the Select Statement is entered into when adding a Custom Field PLEASE PLEASE PLEASE PLEASE PLEASE be a properly sized text editor?  It’s nigh on impossible to work with in this limited ‘ticker tape’ size. Thank you!! Linda