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Goodmoring all, I’ve got 8 employee in my team that do field work and also work from home. The workload from home is sort of servicedesk job.  I’m looking for the best way to make this vissable in the dispatch console.  For now we make a private activity to define if the work home or not. Does astea has a better way to make this  vissable ? any suggestions ?

Hi,When you create a process flow for service order document and adding a condition :Here, you cannot see the address criteria on the list (document/sub document) for the condition: For example : when the address of the SV is updated then do th PF Action (XML action) 1/ Do you know a way to add the field “Address” on the condition list ?2/ Do you know if it’s possible with PF data enrichment ? Thanks and Regardsanthony

We’re in IFS APP10 and a quick report (SQL) of which the source is an IAL (i.eSELECT … FROM IFSINFO.C_SOME_IALWHERE ...) fails to export to excel. When clicked on the function, it shows the quick report execution dialog to enter parameters and then shows the error when pressed ok  This quick reportThis does not happen to another standard quick report for example with permission to “IFS_ALL” but even if “IFS_ALL” is granted to this report, it still gives the same error.Our other quick reports done without using IALs do not give this error, therefore I believe the IAL is not readable to the Export to Excel function.Questions:Is this a permission issue ( with the quick report or IAL or Both?) If so, which exact permissions need to be granted to make the stream readable?Thanks in advance!

On a MS level 1 part IFS seems to be adding in numbers to the consumed forecast column that is then effecting the projected balance of the part and we don’t understand why? The forecast is entered manually into “demand forecast” page therefore previous the week is over written we believe so there shouldn’t be any figures in this column.Is this to do with the promise method? (set to Available to Promise).Forecast Consumption currently set to “drop”.thanks 

Is it possible to have a BPA user task to enter values (i.e Cancel Reason ) from a drop down (i.e OrderCancelReason). Appreciate you inputs Thanks and Best Regards/Kithsiri

Hi,Trying to create a WO using the projection SimpleWorkReportingAssistantHandling in 22R2. As the first step, the necessary information is inserted into an virtual and it is successful. Final step is to invoke POST https://carrix-stg.ifs.cloud/main/ifsapplications/projection/v1/SimpleWorkReportingAssistantHandling.svc/SimpleWorkReportingSet(Objkey='{Objkey}')/IfsApp.SimpleWorkReportingAssistantHandling.SimpleWorkReportingVirtual_Finish.Here, the objkey is needed from the previous step as a Path Parameter and it does not accept a request payload. I was able to extract the objkey using the below method.But unable to connect the objkey as a Path Parameter to the URL.Any ideas?Thank You!

Is it possible to disallow the addition of an approval step when the status of the document revision is "in the approval process" ?  (in Version IFS10)

I am trying to create a Custom Field on the Purchase Order that pulls the Lead Engineer from a WO into the PO as the Order Contact. I am trying to get this to work and having problems doing so, it is not showing an error but I am not seeing the Lead Engineer. Just the first assigned Engr. What would my SQL be for this, I have tried:Select RESOURCE_ID from JT_EXECUTION_INSTANCE_UIV WHERE WO = :WO AND TASK_LEADER_DB IS NOT NULLand I have also tried:Select RESOURCE_ID from JT_EXECUTION_INSTANCE_UIV WHERE WO = :WO AND TASK_LEADER_DB = TRUECan anyone help with the SQL? Thanks,   

We recently made a change to our PO Authorization Rules and we are now struggling because we are unable to receive the orders which were authorized per the old rules because the system errors out at receiving and requires re-authorization per the new rules.  Is there any way to work around this and allow prevent the re-authorization at receiving?

Hi, In Astea Alliance there is a call button next to the customer contact number. When pressed error message comes with CTI is Unavailble. Is it possible to call with Astea Alliance or to connect it with a voip centrale for example avaya?. If so which are supported.  thanks in advance,

Hi everyone.  Whats the best way to get a list of any invalid objects (including custom items) in IFS?

Can use ASFU license for replication DB & DR site?What are the Database options come with ASFU licenses entitled, such as Tuning pack, diagnostic pack, active data guard, data guard etc. Thanks a lot!

I have unchecked the “active”  checkbox to make a certain Scheduling Exception inactive, however this exception type still appears. is there another step i’m missing?  

We are integrating some inhouse apps with the API, and I am having a hard time locating the documentation for the following API call.  I got this from dev tools while creating a customer address https://inst.ifs.cloud/main/ifsapplications/projection/v1/CustomerHandling.svc/CustomerInfoSet(CustomerId='######')/CustomerInfoAddresses(CustomerId='######',AddressId='TEST')/AddressTypes(CustomerId='#####',AddressId='TEST',AddressTypeCode=IfsApp.CustomerHandling.AddressTypeCode'Pay') If anyone can point me in a direction to find some info on this API call, it would be very appriciated.

Could someone share knowledge about residual value rate setting for specific depreciation method? We expect different residual value rate based on base value in different depreciation method.

Hi,I need to understand how the Estimated Accumulated cost calculated in Shop order costs for the Inventory parts for ‘Weighted Average cost’ valuation method and Inventory part cost level as ‘Cost per lot batch’ and the possibilities of having a difference with the value in Standard Accumulated Cost.Regards,Nadeeka

Hi all,does anybody have the practical expirience with UoM different than hours on the level of Work Center? How does it work together with UoM of the manufactured part? What is the impact on the lead time? Is there any documentation on this topic (not just describing that you can fill here different UoM than Hours which is the default)? Is there any typical industry where this setup can be applied?Currently on IFS Cloud 22R2, but accepting any information independently on IFS version:), wondering what was the idea behind in RnD, looking for an acceleration and a decision (applicable vs useless) on this topic and not having so much time to study PLSQL source codes.Thanks in advance.With kind regards,Zdenek

Where is the Part Ownership feature located?  Or is this an additional feature that needs to be purchased?  I cannot find it in Part Catalog, Inventory Part, or Purchase Part setup. https://ifssit.ifmsportal.com.au:58080/ifsdoc/documentation/en/default.htm?openpage=https://ifssit.ifmsportal.com.au:58080/ifsdoc/documentation/en/MaintainInventory/AboutPartOwnership.htm

Is there a way to configure which fields are displayed on the order pop-up on the map view in mobile edge?  

Hello ,I changed my email in communication method in the person screen .But since i’m sending a scheduled report , i still receive it with the old email .Is there is further step that I need to apply or a job that I need to execute to take account of the new email saved . Thank you in advance Hanane

Hello,We’re on APPS 10 UPD16. On Procurement > Order > Purchase Order screen, we have already the “Order No” field automatically filled in with a # when we save/adding new records. I would like to have this field non-editable by the end-users, so that we don’t end up with orders out of the autogenerated sequences we programmed in. Is there a way to “grey out” this field, but still let the autogenerated numbers to be saved in?Thank you! paul.

Hi we are upgrading to IFS cloud 22R2 from apps 9 and getting this error on incoming customer orders, does anyone know where the priority reservations are controlled?Thanks

Our “maxpossiblespeedmps” is currently set to 40 and “maxspeedmps” is 26.  what is the different between these parametres?

Hi Team,For outbound Dispatch advice , If the below highlighted functionality is used in Customer window, will Dispatch advice be sent automatically when Shipment is delivered without using the RMB option Send Dispatch Advice in Shipment window??? Thanks in advance.Best Regards,Rakesh

Hello,There is a connected control plan for any product in the shop order. This shop order has been canceled as a result of the analysis. We want to re-analyze. How can we do this? The relevant picture is attached.