Solved

The forward button is disabled, when trying to forward a report through report archive window.Once we select the forward button after selecting a report, a pop-up will appear to select a user or a user group. After we selected a user and proceed to the next step, the forward button is disabled.Are there any pre-requisites existing to enable this Forward button? 

Hi,We’ve been using Automatic Account matching for some of our Ledger accounts and periodization accounts. For example account 1700 - Prepayment and accrued income.If I have an account, where the transactions are not related to AR or AP and I want to match by site and/or counterpart or any other code part, would it be possible? Is there a way to decide which matching parameters should apply for a given account? Set tolerance and so on.  

Can anyone share a link to access an IFS Demo environment where we can test flows? We use IFS App10 UPD9 and we have a few customizations for business requirements. In some instances we like to test a flow in the standard IFS before actually reporting to IFS Support organization.  Before actually ordering a new IFS module, we’d like to test too if we have such an environment. Thanks. 

community, Wondering if you have access control for a project, then the project has purchase order created, if a user is not in the access list of the project, does she/he would be able to open the project purchase order in purchase order window? Thank you.

When the dates are conflicting for two task in dispatch console , dispatch dosen’t show it on two different rows , rather it merges both so its difficult to differentiate the two task.I s there any configuration needed? 

Issue:Cannot add new acceleration packages in Cloud. There is no + button in the window: In-Memory Acceleration Package.Refer to the following attachment also:In the tech doc following information is available: It is possible to create custom In-Memory Acceleration Packages. It can be done using the same page meaning that all functionality like calculating estimated memory requirement, enabling/disabling In-Memory Acceleration Packages, etc. is available as well. URL: https://docs.ifs.com/techdocs/23r1/030_administration/140_system_info_and_util/025_in_memory/Questions:How to create custom In-Memory Acceleration Packages as mentioned in the tech doc? Is creating custom In-Memory Acceleration Packages through the Aurena Client possible? If not how?Product Version: 23R1 SU5

Release Notes for 6U12 state that: Messages will no longer use Microsoft Message Queues (MSMQ). Instead, the messages are moved to Scheduled Processes in the database for the Service Monitor Engine (SME) to process..Where are perform_send_to_monitor entries stored - what table(s)?  Is it visible in the UI?We are migrating from 5.6 to 6.12 and I need to find a way to regenerate the monitor entries.Thanks in advanceBen

I am wanting to schedule a quick report to run 4 days after the period end date - how is best to do this please ?

How to find the LTU user list? Who should import the licenses to the application?  Migrated from IFS 9 to IFS cloud through DB upgrade all the users are also active without importing  new license key, if there is any additional users are requested by customer, so do we need to get the new license from IFS and what is the process of this? what are the steps which we needs follow to import the new license key in IFS cloud instance which will be issued by IFS, NOT able to find import option in the system. 

I would like to have the customer data to be updated as often as possible in the MWO app so it is available to me when creating new work on the app. The reason is that in my scenario field technicians will also have the ability to create new customer records (either in Aurena or in the CRM Companion app) and then create new work for them.How can I make it so the customer information is pushed to MWO as often as possible?@kathlk do you maybe have an idea on this?

Hello, I created an advance invoice for a customer order and paid it; then i created the final invoice and wanted to know how to link the final invoice to the advance one.Here are the two invoices I created, when creating the final one, I didn’t find any option to fetch the advance invoice No advance paid amounts were matched automatically neither on final invoice  I would appreciate any insight on the matter  Thank youTanya

I’m trying to install PSO 6.11.0.22 on OpenShift and I’m getting the error: “Helm 3.9+ must be installed and available in your PATH to be able to deploy to Kubernetes.” when running the installer. The values.yaml file has been updated with environment specific values.in the Linux Setup folder I run the command:./installer -cli -yaml -s values.yamlIn the Installer.log file I get the single entry:06 Sep 2023 16:56:08,311 [1] INFO Installer.Program Main - Installer started 6.11.0.22And on the console I see:Cannot use file stream for [/opt/app-root/download/6.11.0.22/Linux Setup/installer.deps.json]: No such file or directoryProcessing settings fileVerifying details fileHelm 3.9+ must be installed and available in your PATH to be able to deploy to Kubernetes.Process has failed. Press enter to exitThe error message confuses me since I’m fairly certain Helm is installed:sh-4.4$ env | grep PATHPATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/binsh-4.4$ whereis helmhelm: /usr/loca

is there any installation guide for Apps10 RACE from scratch? Thanks! Regards, Carlo

I want to have access to our users last login date for IFS10. There is a column in ORACLE_ACCOUNT (dba_users), but this doesn’t seem to log Logins to the Application, only PL/SQL, BAES and other stuff. Earlier we created a trigger to fetch logins from active sessions, but this caused problems. Anyone knows how to get hold of this Login information? We want to use it for license control. 

Does anyone have any experience in creating your own certificate for IFS using a Windows Server 2016 Certificate Authority? I have created my CA located on my domain controller within AD, created templates in AD CS, created a csr from my middleware server, then exported the certificate with the private key, but when I try to use it during the IFS installation, it fails the verify stating “Certificate verification failed: signature check failed”

HI our customer is using V15.1 in high availability , we have 3 VM  in the environment.What can been observed is that several times a day some users are disconnected by the system  with in the c_session_log table the error  “Logging in from different computer(vm3XXX)(UTC: 08/22/2023 09:38:00.033)(w3wp,8792)(PROD)”whereas the user is using the same desktop. for example on the line 3 below  the user has been disconnected at 08:30 UTC (10h30 french time)   and on line 2 reconnected at 10h30 french time. it looks like the login of line 3  was against on VM3 and on the line on line  VM1. is there some settings to avoid this issues ? what could cause this ? 

Hello.Is that possible to duplicate a whole custom LU?So far, I have 3 identical custom LU and I know that I will have to make more, all of them have the exact same model?

Hi, For a customer case, we would like to display the latitude and longitude on the screen address next to other fields address in the customer center.. We saw that latitude and longitude are stored in the database and available for update with the Import or also Export with : customer_maint-address_xref-validation but they’re not displayed on the screen. Is it possible to display the fields latitude and longitude in the backend and in mobile edge on the work list card or in the detail site card ?thanks and regards

Hello,I am trying to use a code string completion functionnality, I created a code part value for the code part G When I try to link to an account, the field is not available. Any ideas why ?

Can you advise what functionality in IFS will be able to handle the following scenario.Customer orders with Installation in British Columbia, the cost of the product is self-assessed 7% and remitted directly to Government of British Columbia. Customer is only charged GST for this type of sales. Company is responsible to self-asses and remit 7% of cost of product direct to BC Government.The expected journal entries are as follows.Credit BC PST , Debit COGS. I have tried both use taxes and tax withhold type tax codes but was not successful in meeting the above requirement.

Hi Team, We have situation where we Subscription charges which may consist Digital Charges and also ecommerce subscriptions. We have a designated expense code for Subscription charges and this will reflect in given account according to posting control. We would like to see the break down between Digital and Ecommerce charges and checked whether this can be fulfilled using the Process Code functionality. When checked in the application it was noticed that the process code can be used in the invoice modules but not displayed in expense sheet to select.  Can anyone let us know whether this is possible and if so how it is done?  

Hi,  I know IFS can return goods to supplier1)when receiving the goods2 )when PO is still open3)when PO is closed , invoiced , but Not posted to GL yet My question is , when a PO is already closed , invoiced , paidand payment is already posted to GL.eg: after 2 month , we find a defect , and would like to return to supplier. which function to use to return goods &  get credit? Thanks, 

Hi there,This is my first post on the forum, and I greatly value any guidance or suggestions from the experts here. I'm keen on pursuing a career path as an IFS system developer.Potential roles might include:the implementation or upgrading of a customer's business system solution. This would entail collaborating with the customer to achieve consensus on the desired business processes and then translating these into efficient working methods within the IFS ERP-suite.About Me:I'm an Oracle DBA with extensive PL/SQL expertise. I'm adept at creating quick reports, IFS application tasks such as administration, cloning, etc. I also have knowledge of background processing, scheduled tasks, custom events, IAL, and some experience with integration. Additionally, I'm familiar with Linux bash. C# knowledge. My Question:Do you have any suggestions on where to begin? I've started by reading the technical documentation on integrations and plan to proceed with background processing, SOAP, and REST.I

Hello,We are currently having a very important issue in our 22R2 IFS Cloud environment. Our customer orders need pick lists automatically created, which has been working fine with a scheduled database task, but now the database task, after more than a month of running, has been failing. The error we get is this: “The State Codes does not exist. ORA-20111: StateCodes.FND_RECORD_NOT_EXIST” and “Country / State: US, State Code: *” for the value of the error. We are trying to run this database task schedule: Create Consolidated Pick List for Customer Orders and below are our conditions: Any and all help would be greatly appreciated. We arent sure what change has caused this issue to occur but if anyone has any information, please add it to this post.Thanks,Bryan

Hello,We are looking to pass the work order # to another app / site to associate additional data with it. We are trying to build a link off of the work order in MWO https://formsproapp.azurewebsites.net/launch?WorkOrder=${WO_NO} Reading the documentation, it seems like this should be available. However, when the link is executed the parameters are blank:https://formsproapp.azurewebsites.net/launch?WorkOrder= Thanks in advance for any insight you can provide!