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Dear Experts,

I'm requesting assistance in addressing an issue that our IFS Customer has brought to our attention.

Issue : 

Users don't receive notifications for tasks they assigned to themselves sTasks related to a specific object Purchase Order, Customer Order, Shipment etc.]

* When creating and assigning the task to yourself, there is no notification that appears in the right corner of the screen. 

*  But when creating and assigning the task to another user notification will be sent to the user.

 

Customer Application and Version: IFS CLOUD 22R2SU5

With these observations in mind, I would appreciate your insights on the following queries:

  1.  Is this behavior following accepted standard behavior ?
  2. Please advise of any practical ways that those initiating the task, even when self-assigning the task, could also receive notifications.

I am looking forward to receiving your invaluable comments and guidance on this matter.

Warmest regards,
Shafraz.


 

I’m also interested in the respons of this topic. Have you got any more information regardings this issue?

I’m also interested in the response of this topic. Have you got any more information regarding this issue?

Hello, @Josefin. We are still investigating this issue, and I will update this post whenever I have an answer or findings.

 

I've brought up this question with our product development team, and they've confirmed that this behavior is intended and not a bug.

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