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Does anyone know of an Entity Relationship Diagram for IFS Cloud?  What I am trying to do is link between RentalObject and the EquipmentSerial entities and CustomerOrder.I need to add a read-only field to RentalObject that returns the Serial Number of the Rented Object. Any idea if this is possible? 

Hi , Please note that we receive below error when cancelling the shop order. We have cancelled all the DOP orders attached to the shop order. Furthermore we have removed all the material lines attached to the shop order as well. But still we get the above error in the system.  Expecting an answer from the experts! Thank You,Yukthila

Apps 10 UPD14.It has been noticed that some of our companies have 6 Ageing Buckets and some companies have 4  and some have none. Does anybody know why this would be the case and any idea how we can make all companies have the default 6 Ageing Bucket.It seems it is not possible just to add them in the client but in the BUCKETS_API method, it seems it is possible to add..    

Hi!Is there a way to pass a value into a client script that’s called with the executeScript() function with the Smart Client?I’d like to use a script like a function.  Pass a value in and get a result out.The last time I tried this I used a non-database field on the screen to store a value.  The downside to this was the client would ask the user to save when the value changes even though “In Database” was unchecked for the field in custom metadata.Thanks,

When we execute a transport task in IFS 10.9 the default transport task report automatically prints.Is there a way to disable this?

We use the Credit Card interface to send credit card transactions to our payment processor, PayPal.Mastercard has added more bin numbers for their cards, so we need to update Credit Card Verification basic data to accept the new bin numbers. Mastercard used to only be 51-55, but now they also have numbers from 2221 - 2720.The way the basic data is currently structured, we have to enter a line for every number in a range and it’s corresponding valid length.Is there a way to enter bin prefixes as a range of numbers like they’re defined from the credit card company instead of keying in 500 new lines?

Hi everyone, I’m trying to modify a projection file (ExampleHandling-Cust.projection). An entity action. When working in the IFS developer studio the action will have an error that the action is not implemented. entity action with code analysis errorWhen I look at the projection core layer files (22R2 core files downloaded from build place), even these have this error for entity actions. Is there a way to tell the static code analyzer to skip this validation? Due to this error being categorized as a priority2 issue, it will not allow me to deploy the change. As far as I can tell the implementation should be correct now. Thanks,Lavon

Hello, I have noticed an issue with several DOs between my Sites where they now appear to be showing a Planning Delivery Date of Sunday.  The planned receipt date is Monday.However my delivery routes are setup for Tuesday and Thursday.I am not sure why the system keeps proposing a delivery date during non working hours. Is there another parameter it may be looking at that is causing this behavior? Any guidance would be appreciated. 

Hello,We have noticed that some of our customers' data is not included when IFS recopies environments (e.g. PROD to UAT).In fact, our customer had a system parameter which was present in the PROD environment, but which did not appear in the destination environment after the recopy.I'd like to know whether IFS performs a dump when recopying or whether a script excluding certain tables is executed?If so, can you provide us with the list of tables excluded during recopying?Thanks in advance.

Hello,I have connected a user-defined payment format (with the option ‘Generate Trace Information’ enabled) to a payment method ‘ACH/WIRE’ to process customer ACH/WIRE payments. However, after I connected the Payment Method to the customer, the RMB option to add an Electronic Payment Address was disabled. Please refer to the below screenshots:Payment Format:Payment Method:Payment Institute and Payment Methods per Institute:The Customer, when trying to connect an Electronic Payment Address, is as follows:Kindly request advice on how to enable the Electronic Payment Address.Thanks, and Best regards,Pasan

I am trying to change Customer ID on an existing Customer Contract. And when I try to do so, Error message pops up as ‘”Address already used for the same address type ‘Shipping Address’”.I tried to check error logs on servers, but couldn’t find any. Kindly let me know how I could resolve this issue. Thanks in Advance.  

Hi, Can someone guide me how to increase resoruces on specific POD in K8S?  

Our maintenance pm calendar generation has been failing for the last couple days, and we can no longer get into Maintenance Plan on a PM Action. I have narrowed it down to the PM Plan Horizon definition.  I believe it was setup this way to not have to remember to update this every year or so. In our test environment I have changed this value to 2025, and all is well. But I can’t change it back without unchecking the Validation Enabled box. Specifically it fails here in the Maintenance_Configuration_API:FUNCTION Get_Def_Dem_Mat_Horizon RETURN NUMBERIS      FUNCTION Core RETURN NUMBER   IS        mat_horizon_ NUMBER;   BEGIN      mat_horizon_ := TO_DATE( Object_Property_API.Get_Value('MaintenanceConfiguration', '*', 'PM_PLAN_HORIZON')||'12'||'31','YYYYMMDD')- SYSDATE;   RETURN mat_horizon_;   END Core;BEGIN   RETURN Core;END Get_Def_Dem_Mat_Horizon; This has not been changed for my guess is 2+ years.Any idea on how to keep it dynamically updating?Is this related to leap year?

Hi All,I can’t create a migration job.  What projection am I missing? Thanks,Rob

We have APPS 9 and we’re using Report Rules to route report output to a file store rather than a printer.So we have a rule that, instead of sending to a printer uses IFS Connect to copy the file.E.g. My question is, is there any way of using the PDF Inserts facility to include a PDF of our T’s & C’s on the end of each file we create us?

Hi Community Admins, Is there a way we can merge community account from a previous to new ?. In my case i have join a new company and wanted to disconnect my previous account and connect with new e-mail address. Any thoughts?Thank you,Roshan 

Hello I have a question about partial payment rollback for both customers and suppliers. It creates a SUPOA or a CUPOA on the company,  The problem is those payments on account cannot be used for an offset proposal afterwards. How to handle this case ? Best regards

Hi All, In IFS Aurena “My Time Registration” is used for reporting time.After installing IFS UPD 13,  Employee Selector appears in the below white field, which is always visible. Since customer is using only using the Default employee they would like  to hide this in IFS Aurena from Aurena Page Designer.From the view this should be possible by Deleting the Aurena web part that’s called “MyEmployeeSelector”. There’s no possibility to hide it. But if is deleted, the whole page “My Time Registration” doesn't work.Customer is looking for a permanent solution where it’s possible to hide this selector pane for the users. Thanks and Best RegardsMadusha

Hi Experts,Customer is facing a post upgrade issue.During the upgrade from 6.9.0.26 to 6.10.0.13 the Admin group has been dissociated form the users but they kept the admin rights.  They also lost the dataset they should be able to view. The workaround used by the customer was to add 'viewAllDataSets' permission to the default set which seems working.  According to our initial investigation, we did the same version upgrade process (6.9.0.26 to 6.10.0.13) in local environment, however, we were unable to replicate the issue. While comparing the pre and post system data files of the customer, we found that the "Administrator" group data is missing in the Groups query. But the Group_Permission and User_Group sections still contain the "Administrator" group id. But the point is Group table has the “Administrator” record in the database.Do anyone of you faced these kinds of issues before? Are there any possibilities to sort this issue       

Dear Experts,I'm requesting assistance in addressing an issue that our IFS Customer has brought to our attention.Issue : Users don't receive notifications for tasks they assigned to themselves [Tasks related to a specific object Purchase Order, Customer Order, Shipment etc.]* When creating and assigning the task to yourself, there is no notification that appears in the right corner of the screen. *  But when creating and assigning the task to another user notification will be sent to the user. Customer Application and Version: IFS CLOUD 22R2SU5With these observations in mind, I would appreciate your insights on the following queries: Is this behavior following accepted standard behavior ? Please advise of any practical ways that those initiating the task, even when self-assigning the task, could also receive notifications.I am looking forward to receiving your invaluable comments and guidance on this matter.Warmest regards,Shafraz. 

Hello Experts,Please assist me in resolving this issue for a 21R2 customer.A customer is experiencing difficulty updating a PO Reference in the Manual Supplier Invoice Window.This problem occurs only for the German language; all other languages' PO reference updates proceed normally.When updating and saving the PO reference, the user receives a error for a specific language (German).I've also attached a document from the case.Please share your knowledge of this Error Message. {“error when serializing content”.} 

Hi all,I have an eform set to Object Information in workflow type but if I answer through the tech portal, the object id is not syncing to the survey answers. The Workflow Configuration is set to use both Tech Portals and mWO. Using apps10 UPD17. It only works using the MWO.   

Hi, Guys,Could anyone point me to an official IFS document which have a list of newly added posting types in IFS10 (upgraded from IFS 9) ?  It’ll be super helpful for auditing… Thank you in advance!Best,David Cheng

Hello All,I’m trying to migrate users between environments and I’m missing data.Why can’t I migrate the email address?If so, what do I add to the migration job.The field seems to be part of the same table, but does not get added to the migration job. Thanks,Rob

Hello,is there a way in lobby element counter to set up navigation using mapping to navigate to a different lu then data source. In my eample we display data from notification table and want to navigate to customer order line. Counter: Kind regardsMarvin