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id object not saving eform answer through tech portal

lopespetro
Hero (Customer)
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Hi all,

I have an eform set to Object Information in workflow type but if I answer through the tech portal, the object id is not syncing to the survey answers.

 

The Workflow Configuration is set to use both Tech Portals and mWO.

 

Using apps10 UPD17.

 

It only works using the MWO.

 

 

 

Best answer by lopespetro

HI @lopespetro 

I cant see that there is any respond on your case G2371638. I have the same problem. Did you find a solution ?

 

Hi @CurBeritO , the local IFS support did a technical fix in our environment and it’s working as expected.

Br.

Lopes

View original
Br. Lopes

4 replies

EqeRobertK
Superhero (Partner)
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  • EqeRobertK
  • Superhero (Partner)
  • May 8, 2023

Hi @lopespetro 

I have the same behaviour, so I think this is a bug. Please report this to IFS as a case and pelase update me on teh outcome.

Thanks,

Robert

    lopespetro
    Hero (Customer)
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    • lopespetro
    • Author
    • Hero (Customer)
    • May 8, 2023

    Hi @lopespetro 

    I have the same behaviour, so I think this is a bug. Please report this to IFS as a case and pelase update me on teh outcome.

    Thanks,

    Robert

    Hi @EqeRobertK , tks for the info.

    case created. Let’s wait for support.

     

    G2371638

     

    Br.

    Lopes

    Br. Lopes
      Do Gooder (Partner)
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      • CurBeritO
      • Do Gooder (Partner)
      • February 5, 2024

      HI @lopespetro 

      I cant see that there is any respond on your case G2371638. I have the same problem. Did you find a solution ?

       

      lopespetro
      Hero (Customer)
      Forum|alt.badge.img+14
      • lopespetro
      • Author
      • Hero (Customer)
      • Answer
      • February 9, 2024

      HI @lopespetro 

      I cant see that there is any respond on your case G2371638. I have the same problem. Did you find a solution ?

       

      Hi @CurBeritO , the local IFS support did a technical fix in our environment and it’s working as expected.

      Br.

      Lopes

      Br. Lopes
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