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in manual supplier invoice, system display this error after matching to GRN  and before and after attaching the document. 

We are implementing the Incident Reporting module and will be attaching work orders to incidents.  I have added the IncidentObjectConnection^ string to the WorkOrder LU in the Object Connections list and am able select work orders from the Connected To tab in the Incident screen.  However when I right click on the work order on the Connected To tab I am not seeing the Object Details… option on the pop-up menu to jump to the work order screen, any suggestions on what may be causing this? While running a trial of the incident module in our RACE environment this functionality worked as expected, we just can’t seem to get the Object Details piece to work in our test environment.

Is the service Report in mWo Service 10 supposed to not show expenses that have been reported in mobile?

Could someone provide me with insight to this Supplier Manual Invoice Posting.  I appreciate your help 

Let me preface this with telling you I know absolutely nothing about IFS. I work for an MSP and one of our newest clients uses it. I wasn’t able to find any KB, and reaching out to IFS support didn’t help - they wouldn’t talk to me without a ticket. I have a user that needs to print from IFS. I need a print agent as a go between her windows printers and IFS right? which one should i get? I know they used cirrato in the past.She also is unable to drag and drop files from her desktop to attach them to documents, any workaround there?Once again, any KB links accessible by non-subscribers would be greatly appreciatedTIA

Hi, I have made changes to the SQL Statement for a custom field which do not appear to have been ‘accepted’ by IFS and displayed on the IFS screen. I read in the Help that a refresh of the cache is necessary - can anyone help me with how to refresh the cache to get my SQL change to be ‘accepted and implemented’ by IFS 8 please? Thanks,Neil. 

Hi All,  Is it possible to change the color of the tasks that show up in the webclient? The baseline color for the enroute status is transparent and therefore it is difficult to know if there a job on the gantt or not. Confirmed status - Greenplanning - blackEnroute - transparent   thanks

Hi, I would be very grateful for someone to let me know how to Synchronise a Custom Field please?Custom Fields for the relevant Logical Unit are set as RowKey Activated, Approved and Published but the Synchronised checkbox is not ticked. Cheers,Neil.  

Business requirement is that we receive Supplier quality certificates that we check into IFS / Supplier. Those certificates need a validity period set. The users need to get notified when the quality certificate is about to expire. I found the below thread useful where I read the responses from @Mathias Dahl and @william.klotz. My question is slightly similar to @DominikaM’s question on the previous thread. I need set an expiry date for a certain document class only. Within that Doc class, I need to control the expiry date at individual doc revisions and get a notification before that date.  Seems IFS dosen’t provide a straightforward way of doing it. Do you think I will be able to achieve it through a custom event only? i.e. I set up a user email that gets a notification generated when the document is nearing the expiry date that I entered when checking it in IFS. Unlike the previous thread, we enter a new revision only after Rev 1 is set to expiry / obsolete. 

Hi, I’m trying to create shop floor employees for a new customer who’s still in project phase and I’m receiving this error;---------------------------Error - IFS Applications---------------------------Custom license view [LICENSED_SF_WORKBENCH_USERS] not found in the license file---------------------------[OK]    ---------------------------Is there a separate license which need to be utilized?

Looking for some help with an issue I am having.  I am trying to setup an Event that will allow my event action to fire when a new shop order is created and they click the save button.  So I have the event created on the ShopOrd logical unit and have the checkbox checked for Fire When: New objects are created.  But I do not get the event action to trigger.  I have modified the event to also check the box for when objects are changed and then I can get my event action to trigger, but ONLY when I change one of the attributes I have selected.  So, my question is….how do I get the event action to fire upon the initial creation and save?This is in Apps 9 by the way...Any help is appreciated...

I’m trying to grant a user access to run the report Customer Ledger Age Analysis from the Order Report list.  I can’t get the report to appear in her list.  Is there a place to grant these reports?

Our Customer Order Pick list are printing 3 additional lines per line item and it looks to be related to Handling Units. Is there a central location in IFS APPS10 to set PRINT_HU to FALSE? Will that sovle my report issue or do I need to modify the report?  

 Is IFS support the ‘forgot password’ funcion?Right now just it says to contact an administrator. Is there a way to enable that function for a user?  

Hi, is there any chance someone could link a download for the graphite theme file? The installation of IFS I currently use doesn’t come with it and editing the current theme to look like the official dark one would take years. Thanks

How to update custom exchange rate manually in purchase order Please help on this. Thanks,Ansuman

i have few queries with regards to report designer1.is it possible to incorporate QR code in report designer 2.Can we translate and store the arabic text in IFS , if so how to do it.3.How to generate the xml output from Customer invoice report.

Hello.  I posted a depreciation proposal with posting date 4/3/2021 .  But when I try to rollback the posted depreciation, I get the below error:  I am not sure why I need to rollback any transactions for this object since the depreciation posting was the most recent transaction. All other transactions for this object were posted before the depreciation.  Any help or guidance on this would be much appreciated. Thank you.

Hello I just set up the absence registration where I joined a wage code to an absence type.The balance of the wage code for person X is 8 days and the minimum value of the wage code is 0. The problem is that I can register 20 days of absence and I don’t get an error. I can also confirm all these days in the time card. Also I would like that there is some sort of order in the selection of the types of absence. Am I missing some setup for this? Kind regardsDavid

Hi… on version 21.82 the files in build home don't show up when the folder expanded.before it was fine, but today it suddenly doesn't appear.Has there ever been a case like this? 

Hello, I am needing to grant access to a single column in a table (Customer Order Lines), but I would like for the rest of the fields to remain Read Only. Specifically, I am looking to grant access to edit the Note field:I have been looking through the Database Objects and Presentation Objects, but I do not see any areas where this is possible. Is this type of Permission Set configuration possible? Thank you.

Hi Team,How to create two different Invoice Number Series for a Series Id (ex: Customer Order Invoice, CD) for 2 different states. Thanks,Rakesh

Hi Team,Can we connect a site to 2 different address of a Company?If yes, request you to please help me on this Thanks,Rakesh

Dear Team,Please advise on this error.  its coming while updating Purchase order by POCO. i am trying to cancel line through POCO. 

Hello,Could someoneshow me how to receive a handling unit into stock? And once a handling unit is shipped with a shipment, can we receive it into stock again?Thanks a lot.