Solved

11544 Topics

NarsiSidekick

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Hi,Could you please anyone eloborate reagrding “ApprovalRouting” on Application defined Events?I knowSTEP_READY_FOR_APPROVAL fires for next approver if anyone current step aprroved, it’s not firing first step approver STEP_REJECTED_NODOC fires if anyone rejected a stepI need to know about these STEP_APPROVED, APPROVAL_ROUTE_COMPLETE and APPROVAL_ROUTE_REJECTED events Thanks,Narsi.

4764

4 years ago

MuthujayashreeSidekick

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

Custom Theme

Hi ,can anyone tell me, how to apply the custom theme in FSM .i have copied the default.xaml and chaged to globaltheme.xaml and provided the primary and secondary color .The globalTheme is deployed in the theme folder.i have even given the path in app param (PATH_TO_CUSTOM_THEMES).But the custom theme is not reflecting .Can u tell me what is the step that i am missing here.Thanks Muthujayashree R

7065

4 years ago

AdrianEgleyHero (Customer)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

FSM - 5.7u5 - FSM Connect Outbound with no Primary Path

Hi all, I am trying to connect to one of our customers API to notify them of a new claim for one of their customers. I believe I can connect fine but the result I am getting is the "Request body does not match schema". It appears they would like to receive the transaction like the below. { "windscreenRef": "10610710", "policyNumber": "HG721101", "fixType": "repair", "fixDate": "2020-07-20", "bookingInDate": "2020-07-20" } However I am struggling as the Cust Integration Map is asking for Primary Path. With the message being sent using the JSONOutboundConnector, what do I need to do to be able to post the message but with out a Primary Path? If I add a value of 'primary_path' as a dummy value, the transaction is sent as the below, but doesn't match the schema they require. { "primary_path": { "windscreenRef": "10610710", "policyNumber": "HG721101", "fixType": "repair", "fixDate": "2020-07-20", "bookingInDate": "2020-07-20" } } With le

2134

4 years ago

ADNANSidekick

asked in Service (Touch Apps, MWO, MRO)

Can a newly added custom field return a value without saving the page?

Can a newly added custom field return a value without saving the page? For example, when I enter the supplier code on the manual supplier invoice screen, I want to see the information I want from the supplier from a costom field. However, I want to see the page without saving it.

1872

4 years ago

PreetishSidekick (Partner)

asked in Buying (Procurement, Demand Planner, ASC, SRM)

Error while changing the currency in Purchase Order Change Order

Hi All,I am facing an issue while changing the currency in the Purchase Order Change Order window.Let me give you some further details,I have created an Internal Purchase Order (Order Code 4) and had got it released. After releasing i sensed that the currency selected on the header is different than what i want it to be. Then i created a change order and tried changing the currency from “XXX” to “YYY” and then it started showing an error “It is not allowed to change currency when the supplier belongs to an Internal site”.I understand this is a standard error but i need to knowwhy am i getting this error? which setup basically invokes this error? Is there a way to change the currency in such cases?My client is using IFS 10 Standard Applications. Any update would be appreciated. Thanks in advance.Regards,Preetish Gautam Dehury

10674

4 years ago

RutJWhalenSuperhero (Partner)

asked in Service (Touch Apps, MWO, MRO)

NETRONIC VARCHART XGantt error - Resource Gantt Chart

When opening the Resource Gantt Chart user received the following: Error 351 (Class 2200: NetTimeAxis WorldToTime error. Can anyone please advise.

3902

4 years ago

hhy38Superhero (Customer)

asked in Finance (Financials)

How Can I Change Zero Cost Forbidden to Zero Cost Allowed for all inventory parts?

Hi,We won't use the cost module for a long time. we need to make all inventory parts zero cost allowed. I think there should be a way to give permission for zero cost but I could not find it. Is anybody know where is it?

3153

4 years ago

TatAbhinkDo Gooder (Partner)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

Reporting Exception

While trying to print a report in FSM Application I am getting this error as belowFileNotFoundException: Report file REQUESTS.rdlc not found. Check CLIENT_REPORTS_PATH setting.

1821

4 years ago

ctaylor56Hero (Partner)

asked in Service (Touch Apps, MWO, MRO)

Service Contract Pricing by Location

In Apps 10 I have a service contract with multiple lines and appropriate objects in scope for each line and each line is for a different work type. One of my lines is for Emergency Work which has a Invoice Type of Resources Used (T&M).I have a Customer Agreement for the Contract Customer Header that has all my pricing. i.e. Non-Inventory Sale Part No. ‘LABOR’ and $100/hr The above works fine without issue. Now here is where I am looking for suggestions. The labor price is dependent on where the work is performed. If it was in TX is could be 130/hr, and Florida could be 135/hr. How would I achieve this automatic pricing with my Service Contract and Customer Agreement based on location of equipment?

3025

4 years ago

MKG019Hero (Partner)

asked in Finance (Financials)

Business Reporter error while login in UPD7

Hi Team, We have migrated to IFS10 UPD7 from UPD3 , we are facing issue while login to BR in UPD7 same was not coming in UPD3. Regards, Mukesh Gupta

2485

4 years ago

PradeepPDo Gooder (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Granting access to CRM Panel in Apps 10

Hi All, I need to grant access to the CRM Panel in Apps 10 to our IFS CRM Consultant. Can you please share any set up document/guidance available. Thanks, Pradeep

3428

4 years ago

RutJWhalenSuperhero (Partner)

asked in Distribution (CRM, Commerce)

Customer Order Line Changes

Could someone please advise. When there are changes to the customer order line(s) is the history of the change recorded anywhere.eg. in the event of the customer order line being cancelled is the date it was cancelled recorded.if the qty changes on the order line is the change recorded along with what it was changes from and to.etc. Or is it a case of switching on History Logging.

4503

4 years ago

cjohnsonSuperhero (Customer)

asked in Products (Manufacturing, Products, Engineering)

Start Production for multiple users

Hello, I’m noticing an issue on Shop Floor workbench. Currently, we have a 1st and 2nd shift. Shop Orders may span multiple shifts and it appears that if an operator on a prior shift (1st) is clocked into Start Production, a 2nd shift employee cannot join that operation without creating a Team and joining that. Is this correct, or is there a way to allow individuals to Start Production on operations without having to use a Team? Thank you!

1042

4 years ago

iran

asked in Finance (Financials)

Delete voucher type M

HiHow can I voucher type: Mthen approvein voucher entry (no transfer to gl)

3851

4 years ago

faisal.saeedDo Gooder (Partner)

asked in Buying (Procurement, Demand Planner, ASC, SRM)

Retention Payment

Anyone knows how to create the valuation for retention amount on a sub-contract?

5654

4 years ago

KasiaSidekick (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Crystal Web Services Error - fails to retrieve report

Hi all, I’ve created a new draft Purchase Order Crystal report - it pretty much got it’s design refreshed and re branded - all schema, data, report rules have been unchanged. I’ve given it different name to the original (added _v1 at the end). I’ve put it into correct folders on the server and I have also added new info in Report Definitions but yet I’m still getting typical error:Any ideas what else I’m missing? This is so far within test instance of IFS.

10067

4 years ago

PinmayaKSidekick (Partner)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

FSM-Date Format

Can anybody please tell me how i can change date format by changing app param. Like i want Y-M-D(Year-Month-Date) format.

5141

4 years ago

RiviniDo Gooder (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Issue when adding images in a new Report Designer layout

I am trying to add an image to Report Designer Layout (Client Version Apps 8 SP1 ) . As per the F1 document image path has set . But getting this message while trying to save the image ?How can I fix this ?

3942

4 years ago

Tracy NorwilloHero (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Activate Rowkey Aborting/Timing out

I’m trying to create some custom fields for the SalesContract LU. I understand that I have to activate the rowkey before I can publish the new fields. When I try to use the Direct option to activate the RowKey for the SalesContract LU, it aborts after 30 minutes. I put the debug on and it shows “java.sql.SQLTimeoutException: ORA-01013: user requested cancel of current operation. If I use the Background Job option, it gives me a popup application information message: “Request Aborted”, but the background job still appears in the list of jobs with a state of “executing”. I can’t stop/kill it without asking the DBA to get involved. There’s only 3 Sales Contracts in the instance. Why is the job taking so long and where do we adjust the timeout so it can run longer without stopping?

3343

4 years ago

cjohnsonSuperhero (Customer)

asked in Products (Manufacturing, Products, Engineering)

GS1 Application Identifier

Hello, We are attempting to identify the correct application identifier for the Alt Handling Unit Label ID. I’ve looked through the LOV, and nothing clearly indicates what it is. Any help in identifying the correct GS1 Application Identifier would be greatly appreciated. Thank you.

72210

4 years ago

GarakSidekick (Customer)

asked in Service (Touch Apps, MWO, MRO)

Apps 10 MWO Transfer to Mobile - Pool Keep Task

Hi, in IFS Apps 10 (Update 6) when transferring a task to mobile from a Work Order, in the Transfer To Mobile window there are 2 checkboxes:Pool Work Order Pool - Keep TaskWhat does “Pool - Keep Task” do, and when would we use it? There is no help topic or other documentation I can find that explains what it does.Transfer to Mobile window in Apps 10.

3163

4 years ago

OnjiraDo Gooder (Partner)

asked in Service (Touch Apps, MWO, MRO)

Search domain error

I have an error when I trying to use Search Domain on IFS10.all items in Search domains Window have already Enabled checked.I think this problem is Oracle issue but I not sure. (Use on Oracle Database 19c) Error Detail: Server error messages:7727931b-35b7-41a8-8252-6dc31fe55433Ifs.Fnd.FndSystemException: Explorer: An Unhandled Exception has occurred ---> Ifs.Fnd.FndSystemException: Unexpected error while calling server method ApplicationSearch/Search ---> Ifs.Fnd.FndServerFaultException: ORA-00600: internal error code, arguments: [kciIADescInit.2], [DR$CUSTOMER_INVOICES_TIX$KD], [], [], [], [], [], [], [], [], [], []Failed executing statement (ORA-00600: internal error code, arguments: [kciIADescInit.2], [DR$CUSTOMER_INVOICES_TIX$KD], [], [], [], [], [], [], [], [], [], []) at Ifs.Fnd.AccessProvider.FndConnection.ParseErrorHeader(FndBuffer buffer, FndManualDecisionCollection decisions) at Ifs.Fnd.AccessProvider.FndConnection.UnMarshalResponseHeader(Stream responseStream, FndM

9733

4 years ago

lmwwenxuSidekick (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Is it possible to use http instead of https in IFS app10?

We are upgrading to IFS app10. So far we have to install the SSL certificate on every user’s computer. It’s kind of hassle. Our network admin doesn’t like it. Is it http still available? Thanks for any inputs.

41413

4 years ago

ShawnBerkSuperhero (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Output Channel download speed

I’m wondering if anyone has a technical explanation of the factors that can affect the output speed when using an output channel from an overview screen? We (me or users) can see a wide variation in the output speed based on time of day, system load, user connection speed, user terminal load, etc. All of which typically make sense and are mostly correlative. However, very often I notice that the same output one time will run at hundreds or even dozens of rows per second, while at other times seem to progress at thousands of rows per second. Sometimes the output is steady and continues until done with no pauses, other times, the output seems to hold for pauses of minutes to dozens of minutes.I’m aware that creating Quick Reports to reduce the relative number of columns has a significant effect on reducing speed, but for all users, I should be able to give them some expectation of the threshold or limitation with number of rows that are too many.I’ve been doing tests with anywhere fr

4432

4 years ago

ThieubanSidekick (Partner)

asked in Products (Manufacturing, Products, Engineering)

Transport Task with Order Type = Shop Order

Hi Experts, I would like to know that, what are the instances of creating Transport Task with order type ‘Shop Order' ? How this can be done and what's the usage of it ? TIA

2981

4 years ago

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