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11742 Topics

ZRZJOLIVEIRADo Gooder (Partner)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

Hi, What is the logic behind Time Commit status? I was trying to understand if there is any App Parameter or Business Rule which controls it, but I’m not finding anything. I’m asking this because in our solution we have a Business Rule which creates task time commits with status ACTIVE, but FSM automatically changes it to NOT_MONITORED. I check on previous FSM version (FSM 6.6) and this TC_STATUS (FSM Code) does not exist, is this new with version 6.7 or 6.8? Best regards,João Oliveira

2254

3 years ago

Chandima PathiranaHero (Partner)

asked in Buying (Procurement, Demand Planner, ASC, SRM)

Missing button in App7.5

Customer open Apps7.5, the buttons that normally appear on the top-right of the page are missing. The buttons include populate, search, save, etc.Is there a way to fix this?

1314

3 years ago

MickCOlDo Gooder (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

IFS APPS10 database backup and restore tool

What would you recommend as the software to use to backup and restore apps 10 database?I am looking for something quick and easy to allow me to carry out ad-hoc backup and restores

6407

3 years ago

NSRJMITCHELLDo Gooder (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Updating Build Home

Hello all, I am trying to write customizations for our on premise installation of IFS, the BUILD_HOME I have is only on Update 4 and our install is on Update 9. Is there a way I can update the build home?

1941

3 years ago

RutJWhalenSuperhero (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

ORA-01653: unable to extend table IFSAPP.SERVER_LOG_TAB by 8192 in tablespace IFSAPP_DATA

The Event Action CO_LINE_BLOCKED has failed. Please contact your system administrator to manage the Event Actions.ORA-01653: unable to extend table IFSAPP.SERVER_LOG_TAB by 8192 in tablespace IFSAPP_DATA

12634

3 years ago

MarianneLykkeMadsenSidekick (Customer)

asked in Distribution (CRM, Commerce)

Is it possible to avoid selecting a competitor when loosing a BO ?

Hi,When we loose a BO and choose a “lost-reason”, we also have to choose a “Lost-To” reason on the BO. We cannot close the BO, without choosing a Lost To reason. We are not interested in gathering that information - does anybody know, if it is possible to simply remove that field or have it fillled in pr. default with a * star icon, as I have illustrated in the example below:

804

3 years ago

harshamc00Sidekick

asked in Document Management (DocMan)

Giving Document Class access to a user even for documents not attached by him or her

I need to give access to a user for a particular document classI did this using window “Document Management\Basic Data\Document Basic → Access Template tab”. i.e. Person is added to the document class and given view and edit access.After this security refresh still my user cant access the attachments done by other users. When this access is given to the user can he view documents attached in the application by other users as well?Or do I have to setup something else? Do I need to give the “Docman Administrator” system privilege to the user to do this? version: Application 10 UPD 7

14138

3 years ago

madlad

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

IFS Time Tracker 9 - Android Devices

Hello: We are currently on IFS App 9 version. Recently we installed TAS for App 9 and started using the IFS Time Tracker 9. Our field technicians were able to download the Time Tracker 9 app in their respective iOS devices and start reporting time. We have one field technician who uses an android device and he downloaded the app from:https://play.google.com/store/apps/details?id=com.ifsworld.timetracker9.android&hl=en&gl=USBut when he tries to log in he gets the following error: Does anyone know how to fix this error?

44712

3 years ago

Dilan SenevirathneSuperhero (Partner)

asked in Buying (Procurement, Demand Planner, ASC, SRM)

A user who has access to one company can create deals per part which belong to different sites in customer agreements.

Hi Everyone,User who has permission to access only one company can create a deals per part record where “base price site” is not included under assigned company. Based on the user permission, should this be not allowed? Please explain.

1302

3 years ago

chawidDo Gooder

asked in Products (Manufacturing, Products, Engineering)

How to notify forklift driver about transport

Hi everybody!We are having trouble with finding a solution for internal transports within production. We want to notify the dedicated forklift driver when a WIP is ready to be transported from a work center to another within IFS. We were not able to solve the issue with ‘transport task’ because it’s a WIP. The forklift is equipped with a IFS computer so we also considered using ’quick report’ to form a list that shows all work centers and their current status, but this solution also has its problems.Does anyone have a suggestion to this problem? All help is appreciated!Charles

5187

3 years ago

KPalmieriDo Gooder (Customer)

asked in Insights (Business Reporter and Analysis Models, EOI)

BR: Copy Design Sheet to New File

Is there a way to copy an existing Business Reporter design and copy design sheet into another existing BR excel spreadsheet (two separate files)?

1381

3 years ago

First EmployeeSidekick (Partner)

asked in Products (Manufacturing, Products, Engineering)

How to link customers order with future output of shop orders

Hi, How can we see in the easiest way if we can manage customer order lines with a steady output of a shop order? Let’s say we have a big shop order over several months of 200.000 pieces, producing 100 pieces /day. We have several costumer order lines, each week wanting 400 pieces for example.As we produce 100 pieces a day, it should not be a problem to deliver these costumer order lines. However, in the Inventory Part Availabilty overview screen, we only see the projected stock at the end date of the shop order. So all the costumer lines go in negative projected inventory untill we actually do the reporting, so it doesn’t tell ‘if everything goes according to plan, these customer order lines will be ok in the future’ How can we see that with the current planning, we will be able to deliver (or not)?

1911

3 years ago

ProSriniADo Gooder (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Sizing Guide

I would like to know the Cloud architecture considerations when 21R1 is hosted on customer owned Azure environment? Where do I get the Hardware Sizing guide when Customer wants to install 21R1 on-premise?

20962

3 years ago

NMALKIHero (Customer)

asked in Service (Touch Apps, MWO, MRO)

Macro on Excel document

How can I add (auto populate) data from IFS into an excel document please.The setup is already done in ‘Macro Basic’.Looking for the same functionality as Quick Parts - Field in Microsoft Word.Much appreciate any help.

5241

3 years ago

AstewartDo Gooder (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Custom Field- Default Value using pl/sql expression

We are trying to load a custom field with the value of another custom field. I am trying to use two apis to pull the appropriate information but keep getting an invalid identifier message. Would anyone know the proper way to use the PL/SQL Expression method to set a default value. If nothing else point me to a location where I can find documentation on using this in a custom field. Below I have included the expression that I am trying to use, a screen shot of the custom field properties and the error that I am receiving. Any help would be much appreciated. expression:SALES_PART_CFP.GET_CF$_JPC_SALES_PART_NOTE(SALES_PART_CFP.GET_objkey(contract,catalog_no))

10482

3 years ago

Rushdi MahfulDo Gooder (Employee)

asked in Buying (Procurement, Demand Planner, ASC, SRM)

Doesn’t allow to create collective invoices

Hi All,Can someone please explain the reason why the Apps 9 version doesn’t allow to create a collective invoice if an advance invoice exists? Upon delivery of the orders, the customer required one collective invoice. Here you’ll notice that create invoice option is available in the Quick order flow handling window. But if you attempt to create a collective invoice from the “Create collective customer Invoices” window for the selected customer, you’ll be present with no search results.Thank youRushdi

3171

3 years ago

jtobinSidekick (Customer)

asked in HCM (Human Capital Management, Payroll)

Time Card Trans Type

Hello,Does anyone know if there is a way to define a different Trans Type for the Time Card Clocking function?Thank you,Joann

2887

3 years ago

bgundermannDo Gooder (Customer)

asked in Products (Manufacturing, Products, Engineering)

Refresh Purchase Requisition Part Description

Is there a way to refresh the “Part Description” field to the value that comes in when you first add a part other than changing the part number, and then changing it back?

1662

3 years ago

Hushan HasarelHero (Employee)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

FSM DB Metrix Version

Anyone know how to check the Metrix version of SQL server database ? Stuck with this issue. Need to check if database has the same Metrix version.**Database exists in the server and security permissions are already given.

3412

3 years ago

CUCSOLUTIONSSidekick (Customer)

asked in Service (Touch Apps, MWO, MRO)

Mobile_Cleanup_Sys.Clean_Faulty_Sync_Tasks__ is executing and not completing

Good day. recently the Mobile_Cleanup_Sys.Clean_Faulty_Sync_Tasks__ is never completing and just keeps executing. We try and kill the job, but it wont stop.I tried setting the error fag on the front end (IEE) and it wont allow me to set this job as an error or stop the job.We tried placing this in its own batch queue to keep it from jamming up the queue and adding more processes to its queue and it just kicked off more of these jobs that will not complete. We are running APPS9 UD14 and mWO. Where to look to diagnose and resolve this issue and how can you kill a process that wont die?

1723

3 years ago

Rasika LakmalSuperhero (Customer)

asked in Buying (Procurement, Demand Planner, ASC, SRM)

Oracle client version for APP10 UPD10 Demand Plan Server

Is oracle client 19.0.0 support APP10 UPD10 Demand plan server?Note:Customer Oracle DB version is 19.0.0

1181

3 years ago

BytAnatoWSidekick (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

'Recruitment' component not visible in Aurena

Hello together, We are logged in as IFSAPP-user and are still missing a modul ‘Recruitment’ in Aurena.It is installed, but we can only see parts of it, when we force it. As an example, ‘Job Candidates’ can be find in projections grants, but we can’t set its grant to ‘Yes’ regarding the navigator. As you see ‘Job Candidates’ as page exists, but it is not appearing in the navigator. I hope anyone has an idea how to force the grants.Thanks very much in advance. Best regardsAnatol

1867

3 years ago

DHPCALBRECHTDo Gooder (Customer)

asked in Finance (Financials)

InvoiceDocumentManagement

A user gets a message that they have not been granted activity Invoice Document Management. What needs to be set for these users?

1904

3 years ago

BLLBrucemoSidekick (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Apps 9 - Incident reporter - mobile touch apps

Is anyone familiar with configuring mobile touch apps? i can get it connected and working but for some reason the pictures do not save for all users! Any ideas? Thinking it’s a document or media privilege/grant I am missing

1033

3 years ago

Kulunu AbeysingheSidekick (Employee)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

Is it possible to recycle the FSM Mobile app pool for an Azure based installation?

Is there a way to recycle just the FSM Mobile application pool for an Azure installation?

1013

3 years ago

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