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Good Morning All - I am receiving the error message below when our engineers are raising a callout Work Order on their MWO Devices - The MWO does not pull through to the office - Can anyone assist with this ORA-20110: DocObjAccAllowedTypes.DOCOBJMETHODSIGNATUREINOBTYACC: An error occurred when checking object-controlled document access via method WORK_ORDER_API.Get_Document_Access. Contact your system administrator to verify the methods defined under 'Object Types for Access Control'.Many thanks for your help Dave

Hi,Please can anyone help?I need to navigate to GL Balance Analysis screen from the  URL address given in the lobby element. While  I am able to navigate, I get to a see an empty form given the search criteria.  From what I understand the   form is filled with data after a manual trigger action from the Zoom-in dialog. So is there a way I could bypass the Zoom-in dialog before the form is filled with data? Is there any alternative? Element URL address:Empty GL Balance Analysis form after the element click through action: GL Balance Analysis with zoom-in dialog (how to bypass this dialog when navigating from a lobby element?): BR,Prabhanjan 

We wanted to integration with a web app to get some wishes data from IFS10 App. we don^t know how to build link to access the data. 

I am trying to understand how the categories are supposed to be working in IFS10 EE on the work task templates. I have the item classes assigned and then have set up the template in the Failure Analysis. I understand that if we do not have the Cateory Item Class of the one we want to set it up under we will not get the option in the analysis. What is the purpose of the rest of the categories? I am looking for ways to lesson the LOV for the users selecting task templates based upon conditions of their work order, but may not be going as deep as having a different task template assigned to every item class & Symptom set up in the failure analysis as the “Select Task from Item Class” requires. Is there something we are missing in the set up?

Hi, We are using Import/Export functionalities in FSM to load engineers as PERSONs records. I cannot find RESOURCE import/export functions. The screens point to THREESIXTY_RESOURCE table but it’s not there. There are 11 threesixty tables available for import/export but not the scheduling resource.Please advise how to import engineer scheduling resources so they can be linked to PERSONs records so we can set their start and end locations and dozen of other parameters? Thanks,Lukasz

Hi Team, In Quick Order Flow handling window, when I am trying to create a Customer Invoice  I am getting the below error  Please find below the set up for Currency Rate 3  Request you to please help me in resolving this.Thanks in advance. Best Regards,Rakesh

I was wondering. In IEE we have:Is this part of IFS Business Reporter already available in Aurena?Is the equivalent the following: 

Dear Experts , Kindly advise on below error which does not allow to save the inventory part . 

Where i can get more details on Mobile Work Order , like what are the features and screens. How to integrate it with service module of IFS. Is there a way to add custom reports to this mobile work order application .

Hello, I can't find option to disable visibility of all approval steps in Aprroval (Document Management).In IFS 9 this checkbox was available : IFS 9In IFS 10 this option is missing IFS10 

Hey all,I am trying to run a simple web API call using basic authentication against on-premise APPS10: https://<server>:<port>/int/ifsapplications/projection/v1/PartsHandling.svc/PartCatalogSet(PartNo='MYPARTCODE') I GET the above from POSTMAN and get the following error JSON returned: { "error": { "code": "MI_METADATA_NOTFOUND", "message": "Metadata not found." }} There is another thread about this sort of thing from a year ago, but it was not resolved as far as I can tell. It may have something to do with me using int in the URL instead of main, but when I use main I get an authentication error. I’d like this to work with basic auth.Can anyone enlighten me on what I am doing wrong, and what I should do differently? Better yet, where in the documentation can I better educate myself about proper syntax and projection names to overcome these sorts of errors? Every time I try to dive deeper into the RESTful API world I have trouble finding good examples of

Hi,When using corporate Diners credit card we registered it under the credit card details. When processing the incoming message an error was given stating that there is no match in the credit card number.We connected the card to an employee and then the issue was solved. However this is a corporate credit card in the company name.Is it a requirement to connect a corporate credit card to an employee for the system to work? Thank youChaminda

Does anyone know if it is possible to set the status for each individual line of the operations i a work order? Or does the lines only follow the status of the whole work order?The picture is in swedish but i can only choose “Cancelled” as a status of the operation line. 

Hi Team, I am getting the below error message for not having Posting Control IP31 Request you to please explain me the significance of Posting Control IP31. Thanks in Advance Best Regards,Rakesh

Hi, In IFS App8 version, Report Rule Log screen does not explain the reason for the errors in detail (why it is in error and so on). At least, an idea can be got, only if a print job ID is also there, so that we can go to the relevant print job and take  look.Otherwise, I think we can not find on which report rule, the error has occurred and why. I have checked App9, and it provides a more detailed error description including the rule ID which has had the error.Are these errors are saved in a log file in some folder in the application server in more detail ?Can we get some information through the log ID (the highlighted part in the screen shot) ? Thank you,

Hi all,I currently have an issue that was highlighted on a report where some very old orders (some back as far as 2012) are fully closed and reported however have an outstanding WIP value.  Shop Order - Detail  Shop Order Costs As the outwork was fully completed, the order received and the product sold there is nothing I seem to be able to do in relation to clearing this WIP value.Hopefully some of you clever people have an idea on how I might proceed to dealing with this?RegardsNathan

user created mixed payment and he is unable to approve it system generated this error(the user group is not connected to period with the date in company 901)the mixed payment contains 3 companies 101,111 and 901I checked the user profile , he is linked to user groups AC & GA.both the user groups created for the accounting period 9-2021.in the voucher type N, user groups already there.what shall i do ?   

Hi Community, we are currently getting more into translations and are checking the possibilities in the system and the best approach to handle our needs.We are also working with ‘Basic Data Translation’ but are missing some logical units in there. Is there a way to add Logical Units (not Component) ourselves? Or do I have to request this from our IFS consultant and do a full package installation routine? The Logical Units exist in the system, but are not available in this form. We are using IFS Apps 9 UPD16 Thanks

Hi, Community, We ticked the checkbox on below box in Package InstructionPrint Handling Unit Label Print Handling Unit Content Labelthen we are using “Receive into Arrival, and Putaway” for purchase part receiving case. but when we do the goods receiving, system do the packing and created the HU, at this moment, we would expect the HU label or HU content label will be printed as our setup does in Package Instruction, but unfortunately, it is not. what we missed? kindly advise. Thank you.

Hi Experts , Can any one of you advise on How to create Internal Ledger Accounting periods for a particular year . Accounting period window does not support it ? 

In Aurena i Click a Command Group and displays this Error :i Check this ACP and is Valid in DB.  

Hello,I want to reverse a distribution order from demand site back to supply site. I have cancelled the purchase order receipt in demand site so the distribution order has been changed to ‘In Transit’; and I also created a RMA for the customer order in supply site, but when I receive parts from the RMA with the function ‘Return Parts from Internal Order Transit’, I can’t click OK to complete it. Is there anything missed during my operation? Could you please give me a clue?Many thanks.

Hi All, Kindly let me know the purpose of following check box . To my knowldge Invoiced/Closed or Cancelled  can not have any reservations  BR Champika

FMCNA / NxStage has recently began using the "Shipment" application to combine Distribution Order lines and ship goods from one IFS Company to another in the same Application Data Base. When we tried to use the “Create Shipment Invoices”, we received the following error message, “Prepayment based debit invoice line information cannot be modified except for the tax liability date. ORA-20110: CustomerOrderInvItem.PREPAYDEBNOUPDATE”I have been unable to locate a setting that would cause this issue and was hoping someone could explain the error message in an attempt to point us to the issue. Thanks, Steve Mac

Good Morning All - I am receiving the error message below when our engineers are raising a callout Work Order on their Devices - Can anyone assist with this ORA-20110: DocObjAccAllowedTypes.DOCOBJMETHODSIGNATUREINOBTYACC: An error occurred when checking object-controlled document access via method WORK_ORDER_API.Get_Document_Access. Contact your system administrator to verify the methods defined under 'Object Types for Access Control'.Many thanks for your help Dave