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I have created a custom event that fires off a deferred (Transaction_SYS.Deferred_Call) background job that needs to execute as IFSAPP. Rather then user Impersonate User option, any idea how I can run this background job as IFSAPP (rather then the user)...  

Good Afternoon - We have a MWO App user who cannot view the Further Action Field - Can you please advise how this field can be added to his device profile? Many thanks

Hi Experts,Could you please let me know how can I use the accept condition in XML Map? Ideally , the requirement is if the value of an attribute is <<some value » then the inbound map should be called?I want to use the condition something like this{xpath(‘place_value_ident’)} != ‘6’ then place should be created at IFS FSM. place_value_ident is sent by the upstream system.

Hi everyone,I’m looking for some help with lot numbering relating to the production process. Our client makes products using an injection mold.The lot number for molded parts is the date they were pressedThe molded parts are further processed (at a later date) into a finished good for sale. However, the customer requires the pressed date from the mold remain as the lot number for the finished good. Is there a way for the shop order that creates the finished good to ‘inherit’ the lot number from the component? The FG product structure is quite simple with the molded part as the only component.  Thank you

Hi all,I explained the question at the Title. You can find the pictures for differences between IFS V9 and IFS V10.I need to match this things at v9 but the “Task Templates” doesn’t exist in the IFS Setup Connection page.Best regards. 

HI we encounter the following  :our customer changed his Alliance URL to connect to the V15.4SU2 test environment by using the new URL the map is not loaded in the astea browser dispatch console and in the web employee portal too.the new URL have been registered to be authorized by google  by Erik but we still have the issue. I have only been able to capture the error in the web employee portal in the astea borwser i don’t know where to find the error (it looks to me there is still an issue on registration but not sure..)thanks for your feedback

Hi Community, Normally If we open a web page in My Start Page in App10, its trying to open the web page inside the IEE client. (It ask to install the plugin for different browser). But is there any way that we can able to open the web page link in a external web borwser (eg: Google Chrome)when we click the link ?   Best Regards, Kapilan

Hi All,Having a strange issue I haven’t encountered before. We have a new employee and his start date was put in wrong. Was supposed to be April 11th and the 20th was selected. I have changed this in every single place I can thing of and the week of the 11th when I search his employee ID I get “no data found”. The week of the 18th works just find and pulls his time card. Does anyone know why I can’t get this week to show up?   

HI,Trying to authorize a PO. Buyer is the Buyer at step 1 but also second step approval as a Manager.Getting  above message (in title). I see the logic - but also would have expected a toggle switch to permit the same person all the way through.Apps 9 UPD17

Hi All,I’m looking for an External customer invoice template where tax code is automatically fetched. Is it possible to get the tax code fetched in the same way as it’s possible for the External Supplier Invoice?  I’m not defining any tax information in the file except VAT_CURR_AMOUNT, I could not find a field for Tax Percentage here as I did in the External Supplier Invoice Template.  Anyone having experience with this ?   

Community,Wondering why my resource planning is not showing up in my resource analysis window. attached the 2 screenshots. one is the expected result, the other screenshot is from my project window, you can see i scheduled the 1000 hours in project 1057, but in resource analysis window, still show 0 in my project.

Hi,I have set of crystal reports and granted the report projection to a permission set. Then attached the permission set to the end user. But when trying to preview the report login from end user it gives below error, The <User> does not have necessary privileges' to run the report. But when I publish the report i can execute it without any problems. It looks like the report is not granted to a specific user. How can i grant this report successfully? is there anything more to do? The report contains only core views and no ial’s are there too. The customer is in cloud 21R2. ThanksRoshanga 

Hi,I have a question regarding attachments panel in mWO. Maybe someone had the same issue and knows the solution.I can see 3 icons in Documents section in mWO attachments. You can see gallery, documents and camera. My colleague can see only 2 icons. We are logged in as the same ifsapp user. We tried also on another user (called mobile1) but there is the same issue. On my iPad there are 3 icons, on his only 2. Also on my colleague’s Android phone there are only 2 icons, so it seems like it’s not device dependent.We checked steps mention in thread MWO Attachment icon not visible | IFS Communitybut in db viewer there are grants.Clearing cache in mWO doesn’t change anything. What can be the reason, why one person cannot see document icon? From application point of view, we are logged in as the same user.. Best regards,Hubert

So a co-worker managed to clone an item on a Direct Transfer. Meaning we have 2 Items with same serial in stock. Is there a way to roll this back? 

Is there an API call to get the Actual Delivery Date that we get on Register Purchase Order Arrival ?  

Does anyone have any suggestions for separating the account number from the description in Balance Analysis? Currently it shows up in one column(account) as 6410-Dues and Subscriptions.  Prior, 6410 was in one column(account) and Dues and Subscriptions was in another column (account description). It is also doing the same thing for code parts.  Both number and description are in one column.Any suggestions would be greatly appreciated

Hello all,I have edited the customer invoice and the additional invoice documents and have now included a media file in the additional invoice documents which has generated the swiss QR code.After this customization, both documents suddenly appear twice in the print dialog, but contain the same information.Does anyone have any idea how this could have happened? Regards,Lena 

Hi Experts: I attempted to install FSM (On Premise), each time it fails with the following error (Admin user sa is used). Any Idea? Starting install, parameters passed:Server name........FSMINSAdmin user.........saAdmin password ....**********Database...........fsmdbprodDatabase user......fsmdbprodDatabase password..**********Backup Folder......C:\mxserv 6u20\DatabaseData\SQLServer\NewInstallInstallation parameter check passed.Testing database connection...Database    : masterElapsedTime : 0.0189728Server      : FSMINSUser        : SQL (sa)Connection  : Successful...verifying sqlcmd utility.........searching folder = C:\Program Files.........searching folder = C:\Program Files (x86)...Everything seems to be order, continuing new install!Importing metadata database.........started at 22:33:25...Metadata import error occurred!  Check sqlError.txt for details.Cannot continue.Error in the txt:*** Unrecognized command line argument 'Instalation\FSM'.*** Unrecognized command line argument 'I

Hi good afternoon,  i have this question , How can i perform the insert, update and delete on the Object Property Page , because the plus was Disable. Thanks for the Help.Regards.

I will create and assign 19 end users an excel migration job that allows them to import purchase requisition lines into IFS from Excel.We have only 1 license for data migration excel add-on in our IFS 10 UPD 12. If I understand correctly, the end users who assigned to run a excel migration job don't need a license. We just need to grant them the permission set "FNDMIG_EXCEL_ADDIN" to run the add-in after they install the Add-on. Please advise if I am missing something.

I am looking for a list of the pages per projection for an entire client install.  Does anyone know a way to get that information?I know I can go to the page and use the debug console to get them one by one, but that would be too time consuming.  Looking for a quicker way to generate the list. Thanks in advance for any help you can provide.  

Hi, What are the possible values for Keep Last Doc Rev parameter in Document Default ValuesDefault Value of the parameterv if F  for FixedWhat are the values for Latest Revision or Latest Released Rev Thanks 

We have to create a new user-id for a technician.  The old user-id was set to inactive.The technician only has MOBILE license. When completing a task, we set a BR to send email with attachment (a report.  PDF file).Another BR is also setup to attach the report to task when task is completed.  (we have customization to attach report here). After using the new account, the emails by the technician do not contain attachment anymore.On task there is no report attachment either. I have checked to task_attachment, and attachments tables, no record is created by new user-id since it was created. User connects to mobile app using SSO login. The issue doesn’t happen to other technicians. Any idea what to check for this new user-id? Thanks in advance,~Juni 

Is anyone tracking known errors for problems? If so, how are you tracking them? We have just implemented problem management and we have some known errors within our knowledge procedures as ‘workarounds’, however, looking at ways to keep them in an event monitor/database format. Just wanted to reach out here for any ideas. 

Community,borrow your mind, would like to know why my shop order cannot be released, though I think everything is set up correctly. the days i believe it is calendar days.please refer to the screenshot attached. Thank you.