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In FSM Release: 6 Update 17 there is a “generic” image (328?) shown (icon_path is empty, so assuming this is some default image) on the Shortcut menu for several items such as codes, app params, etc. I want to change these to different images in the Image Library. Too many of the same generic image in the Shortcut bar!I went into My Settings, Shortcut_Toolbar/SavedShortCuts, double-clicked the Value field to display all of the XML, and changed the empty images there to image numbers I want to use. I then clicked SAVE, refreshed, refreshed cache, logged out, and logged back in. Unfortunately the XML reverts to the prior XML before my changes were made. I’ve tried to trace whatever is stopping my XML changes from “sticking” but haven’t found the culprit yet. Any thoughts? Thanks!

Hi all, How to grant a permission set to a custom page which there is a just Data Source information? Best Regards,Ozge

Hi All,we have an issue when creating a customer invoice with QR-Code for Switzerland. The QR-code is not generated correctly and therefore it is not readable with Swiss scanning devices.Are we missing any setting/prerequisite ? or has anyone experienced the same issue when creating customer invoices with QR-code?Thanks,Minoli

We created a permission set about a year ago to allow using ManualSupplierInvoiceAssistant. At the time it was able to create and save a supplier invoice. At that time, it was decided not to go forward with using the Aurena screens to enter invoices so it was put aside.Last week we decided to start using it. I tested with the permission and receive the error below when I click the Finish button. We have done a few updates since that initial creation period and are currently at this version:Can anyone provide some suggestions of things to check. to help correct these errors? I have already tried this as a user with full access to all projections and still receive the error.Thanks,Lorraine

Hello Every One Please AdviceVery Urgent 

Good morning, IFS Community. Hope all is well with you. Would anyone be able to provide me with instructions regarding the creation of the KNOWNHOST file for IFS 9? I have the instructions for the IFS 10 version. Is it possible to apply the IFS 10 instructions to IFS 9 as well?Thanks,JL

How do you add or register a new view to logical unit? I created a new view for a LOV but when I try to reference it, it is not visible. Can someone help?  

I was trying to find the Release Schedule for IFS Maintenix but couldn’t find it.I found the master article for release schedule that is tagged as a related topic. However, this article didn’t contain any information regarding when SP6 and SP7 is planned to be released.

Hi all,  I’m trying to load an external supplier invoice with tax and invoice posting lines, but get an error saying “Invoice header does not exist for Invoice No xxxx” Header Line is transferred, same also for Line type ‘I’ - but not tax lines or posting lines. Anyone have an idea what is causing this? RgdsTrine

Good day We started using PSO to schedule tasks yesterday. Everything was working correctly with tasks committing according to the commit rules, and newer tasks coming in and sitting the queue with “Allocated” status. A day later, and a lot of tasks that were allocated became unallocated, even though their SLA is still active, with plenty of room on the schedule to commit these tasks. The Current Allocation Value also changed to zero, where it should not be zero, but have an allocation value in accordance with the SLA. Please see the screenshot below:Previously Allocated task now Unallocated while SLA is still activeAny help with this issue would be appreciated, or any ideas for where to start investigating.

Can anyone advise me how to set the default focus on a dynamic registered tab?the contact log tab in Business activity is dynamically loaded and need to set it as the default focus. Any idea would be appreciated :) 

Where can we configure that an image, added to the Media Library, automatically get ‘Media Print Option’ set to ‘Print’?When we add images to ‘Routing Operation Work Guidelines’, all images are added with ‘Media Print Option’ set to ‘Do Not Print’ - we need to manually toggle this to Print for each image added.However, when adding images to a Non Conformance Report, then the images are added with ‘Media Print Option’ automatically set to ‘Print’.I haven’t been able to find any configuration for this.There are no problems printing the images on the Work instruction when the Media Print Option have been toggled to Print.

Hi,kindly can someone tell us if there is a replacement order related to purchase order? what are the related screens for it and how it works. we are using IFS10 UPD11Thank you and best regards,Bilal Drayi

Dear All, I am in a situation where I want to automatically be informed when remote warehouses need to be refilled.To do so I have define my Remote Warehouse as a putaway zone, I have created a Remote warehouse parts assortments with refill order point and refill to qty with Refill source = inventory. The remote warehouse planning is ok. On site level I have set Transport Task automatic consolidation by multiple parts. So when I now run the ‘Refill all putaway zones’ it auto creates my transport task to move the goods from my main warehouse to the remote warehouse. So far so good. But now: actually I do not want to use a Transport Task but rather a Shipment Order. As indictaed on the “About Shipment Order” help page. Transport Tasks are good to move stullwithin the 4 walls of your building. Now I have a remote warehouse (the definition of remote being= not within the 4 walls of my building :-)), so I would like to use the shipment flow that is available in the Shipment Order process to

Dear all, Why can't I define a customer ID?When if want to give an cusmoter id i get this message:  Where does is come from an how can you avoid it?

Dear Experts,There is a requirement to copy sub project for a newly created project. When I perform copy sup project RMB on the newly created project node, I was getting the error below. However, I have correctly defined calendar as well. Appreciate if anyone support me to resolve this issue.   Thank you.

Hi,I use a DEV environment in IFS Build Place. I expanded its lifespan several times (it seems its age is about 90 days).Now when I try to go to the welcome page of the environment, my browser shows an error about SSL certificate, it seems the expiration of SSL certificate on AP server. Is it possible to solve this problem?Any information will be appreciated.Thank you.Best regards,Kazu

When We try to login IFS Cloud getting following error , Environment expires on 19th Aug  but certificate already expired.Please let me know if you have any information on this error.

This questions were raised by a customer. Could anyone provide answers or solutions for the below questions ? Currently customer is using FSM 6u16, and is planning to upgrade to FSM6u19 (latest as of now) by end of August and FSM6u19 supports  "Any device running iOS 11 through iOS 15 (including iPadOS) is supported." 1) As you know apple will release iOS 16 in September, And I see FSM6u21 will be release in October, assume this FSM will support iOS 16?2) If we are in FSM6u19 and our iOS devices get updated to iOS16 (since we cannot control the update on our tech mobiles) will FSM iOS app will work (certain features/or will crash) ? 3) Will we get a hotfix iOS app for FSM6u19 to support iOS 16? 

Selecting creation of new build homeUpgrading a solution (APPS9) to IFS cloud. Have an Active build place for remote deployment. Go to create a new build home and the error ‘Implimentation mode update request failed’ come up when clicking apply.

hello every oneis there any way access supply chain training video in ifs academy

Hi All,When we do Data Migration using old Data Migration tool, we create legacy data file structure based on the Migration job we write.For example assume we need to migrate Customers.In the csv file we define headers as CUSTOMER_ID, NAME,CUSTOMER_CATEGORY,DEFAULT_LANGUAGE etc. based on the DM job column order  and then fill data in csv file  accordingly.Based on new tool ‘Data Migration Manager’ documentation, it looks like we do not need to do this anymore. Instead we can export legacy data into csv files as it is in the legacy system  and then import them into IFS Data Migration manager. After the import it looks like we can map legacy data into target tables as we require.We can also use dblink in order to map legacy data tables into target tables as well. Could someone explain and confirm if my understanding is correct?   

Hi,My client wants to see only today task and the future 7 tasks in the mobile job list screen.Is there a standard solution for this?  Thanks

Hi, we are using V14.5We have a user with a 400 line contract, that has just invoiced this month before realising someone had added some products to it, affecting their price, plus adding an interim.  Result is that their latest invoice includes the interim plus an inflated price that they cannot charge to this customer.So I am looking for a way to cancel or back-off this invoice, remove the extra charges from the contract, then invoice again, the normal amount for this month.We cannot use an interim because interim invoices do not include the Items from the contract and the customer is not happy to accept an invoice unless they can see which products were sold on which Installed items.I tested with Customer Credit Notes too but although I can see the credit shown in the Invoice logs, I cannot seem to them invoice the credited amount again in the contract.I guess I am looking for a contract equivalent on the Credit and Adjust for Service Orders.Can anyone suggest some ideas please?Than