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Hello! Please see below error I am receiving when using an M voucher to increase the value of an object. Only codestring elements I can see are department & Product Line and they seem to be in line with the historical transactions. Any other ideas?  

Dear all,How to process Vouchers with this Error : Currency HKD is missing or has invalid time interval?Situation:An Supplier inovice was booked with the currency code HKD with an invoice date that's earlier than the valid date of thecurrency rate. So after this more currency rates are added to the system aslo with valid from date before the invoice date.Then tried to apporve the vouchers but they still have the same errorHow to process these vouchers?  Voucher with errorCurrency ratesSupplier invoice

I am using IFS10 Update 7. I have been able to design a lobby element that pulls back data in Enterprise Explorer but doesn’t work when viewed in Aurena.   Aurena:     Enterprise Explorer:    

Hello!Previously I was able to add custom fields to LU ShopOrd, but now it’s not possible. I think it’s because it’s referring to module “FNDBAS”. I’m not quite sure how it was changed as it’s not defined in the window “Excluded Logical Units”Any thoughts on how to rectify the issue?Best Regards,Bhagya

Has anyone tried to use Windows 10 as a base for the cloud installation?While .\main.ps1 -resource 'KEY' finishes successfully,  'KUBERNETES' fails. The error message seems related to ...\.ssh\id_rsa file:…Exception Occured While Opening Connection with the Linux Box.2021-10-18 20:23:27.46   IFSCLIENT-88992 Stop Open-ConnectionsWithLinuxBoxC:\Temp\Cloud\ifsroot\main.ps1 : Error found in openssh key type: ssh-rsa is not supported. Please check logs fordetails.At line:1 char:1+ .\main.ps1 -resource 'KUBERNETES'+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~    + CategoryInfo          : NotSpecified: (:) [Write-Error], WriteErrorException    + FullyQualifiedErrorId : Microsoft.PowerShell.Commands.WriteErrorException,main.ps1>>> Finalize Script Execution <«……There is nothing interesting in the ...\logs\main-script. Linux installation from OVA sits in my Oracle VM VirtualBox. I have already successfully installed database and middleware using the same ifsroot folder structure, however that

What’s the best way to migrate basic data between environments in IFSCloud? 

Hi,In the DSE session > Default we have the Penalty Offset from SLAIn the documentation we have this definition.Penalty Offset from SLA  – This defines when the penalty comes into force. In the session this is a percentage with a range of -100 (negative) to 100 (positive), where 0 means the penalties start at the end of the primary SLA and 100 means that penalties start at the open time. This gives some flexibility if we want to start penalties accruing before the SLA expires, but without having to create artificial SLAs.Could you explain the meaning if it’s set on -100 ? Thanks and Regards

In Astea v15.3 order Locator we only see the date and not the time.Can we change the format so we see date and time as we had in v10 ? 

Hi All.Could someone help how could I set up an object transformation from TaskTemplateWorkStep to PmActionWorkStep?My need is to transform an image from worktaskstep template to the pm actions and finally to a workorder. Also as I create a new revision from it.This is the transformation I’m using:TASK_TEMPLATE_ID=PM_ACTION_JOB_API.Get_Std_Job_Id(pm_no,pm_revision,work_list_no),TASK_TEMPLATE_REV=PM_ACTION_JOB_API.Get_Std_Job_Revision(pm_no,pm_revision,work_list_no),WORK_LIST_NO=ROW_NO,WORK_STEP_SEQ=pm_action_work_step_seqTrying to do but getting the error bellow: Tks a lot  Server error messages:580416c0-2cbc-4384-b02a-337d04fabb24Ifs.Fnd.FndSystemException: Unexpected error while calling server method AccessPlsql/Invoke ---> Ifs.Fnd.FndServerFaultException: ORA-06502: PL/SQL: numeric or value error: character string buffer too smallFailed executing statement (ORA-06502: PL/SQL: numeric or value error: character string buffer too smallORA-06512: at line 16ORA-06512: at "IFSPET.OBJ_C

 I would like to navigate the Project window from the lobby element. I can write a quick report to show results but, I would like to show the results on the page.I prepared the query as below. When I navigate with customer_id, it shows the results. Because, there is customer_id column on the screen.  However, I would like to show the lobby element with customer names. So, I can’t navigate with the customer name.  Is there a way to navigate with customer_id while clicking customer names?  Thank you.

Hi all, I am using IFS Release 6, Ver 18.I have a custom Lookup screen. I have added a user_def field as checkbox type in one of the listed columns.  My question is how do I save inputs to this checkbox field from the lookup screen? Inputs meaning, when I check the box.When I click save, I get “no changes to save” message. 

Hi Community We require the ability to pay CAD Supplier Invoices out of our EUR bank account.Our site has GBP setup as the Accounting Currency.When we Create a Payment Order and attempt to change the currency to CAD the below error message is generated and we cannot update the currency in the payment order first pop up box.Currently we can pay CAD Supplier invoices out of our GBP bank account but can’t seem to do this out of EUR bank account.  Is this an IFS restriction by way of core processing - meaning that it isn’t possible for us to do what we require?  I have read another post in the community that deals with a similar situation but that scenario was related to Cash Transfers from one account to another utilizing Mixed Payments. Can someone confirm if what we are attempting to do is doable or not? Any information would be much appreciated! Thanks A

Hi All,Under 22R1, a new sub-tab has been introduced for Supplier records under the Address tab, named as: "OUTBOUND ADDRESS INFORMATION". There is no information included about this tab on the help text page.Could anyone highlight the functionality behind this new tab - OUTBOUND ADDRESS INFORMATION?Thank you,Vindya.  

Hi Experts,There is a requirement from customer that they need to rollback the entire transaction if any issue occurs during the transaction. Example - Inbound integrationCreate task/place/requestIssue occurred during place creation. Roll back task, request also with the place entity rollback process They need to rollback whole parent/child creation/update if any issue is occurred during the inbound integration phase.Any idea about this? Thanks and regards,Hasara 

Hi Experts, There is a requirement to automate the process to upload the data from external DB(SAP) into IFS FSM DB. I know that we can use folder listener to achieve this requirement.Is there a better way to achieve this than folder listener option? Thanks,Hasara

New to doing DocMan in a Cloud environment.What would a user be unable to perform with the Aurena Agent not installed, i.e. can most functionality (create, edit, check-in, view) be done without it?Asking as I am expecting a customer to not have the address info required for running the MSI installation, and unable to configure any User Settings. 

We have a users trying to schedule a report in IFS 9. The user cannot see the specific report when searching for it under “Report to Schedule”. I believe that it is a permission issue for that user. Where in a permission set would I got to give permission to a report?  

Hi,We are in a process of setting up DOP and we believe basic data setup is fine as we set the default supply type of the manufactured part as DOP (In Planning Data tab of Inventory Part window). Idea is to manufacture Top Part MYO-00120-A using couple of manufactured parts including some raw materials (purchase parts).However, when we released the DOP, it does not create shop orders or purchase orders automatically.  Why shop order details are not shown in RMB option or shop orders do not get created? Also Purchase Orders are not generated too. But it shows inventory reservation for Top Part MYO-00120-A.Can you please advise whether we have missed any setting? Thank you!

I would like to have an Inventory Part overview window with columns like:Site Part Code Part Description Planning Method Safety Stock Lotsize etc.Does IFS Cloud have such an overview or do I need to create a Quick Report or likewise to view this information?I know there is MRP Part Information, but that is a 1 record window and not an overview

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Hello experts,Is it possible to set up customer and supplier number (customer/supplier ID) series from the client end?For an example, when we create a new customer, if we only give a customer name (without any value to customer ID) upon saving system assigns a value to customer field. One of our client has initially set up customer number series starting from 5000 and now they want to change it to something else. Can we set up this simply like we do customer order/purchase order number series via coordinator groups?Cheers!David  

Hello,Does anyone have suggestions to offset 2 parked SUPOA payments?SUPOA 2 and SUPOA 3, need to be offset. They are showing up on the Supplier Ledger Open Items. Thank you,Joann(119970)

Are there any limits on the number of support portal user accounts, a customer can request?Please note this is customer portal account to raise product Support cases for IFS Cloud Product customers.

We are working through our process for corrections and came across that the system is set up to send the negative lines of the credit to a new customer order instead of the original that needs to be corrected. Is there any where to change this creation of new lines and instead have it flow to the order we are correcting? 

In the Astea Client we can see the client name in the client header:We have many users (back office and customer service) that will have several (currently 2, more to come) instances of Astea open at the same time. Is there a way to differenciate this in the Employee Web Portal? We are currently ion 15.2, but will move to 15.4 in the near future. Ideally I would like to add the Profile name and/or a logo. And have the banner colour be different per profile