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Has anyone tried/ succeeded/ know if it is possible to set up a mailbox reader channel in assystETM that will use an attached spreadsheet as the data source? Alternatively, how to pass this spreadsheet into another ETM channel for processing?Use case:We provide our users with spreadsheet templates that they complete and we import by datamapper channel. For example, purchased IT assets imported upon delivery to be updated and added to in more detail later by our discovery toolset. This is currently emailed to us and manually imported but I would like to be able to have their email automatically populate the database.

Hi,We are migration our IFS to IFS Cloud and when we try to install the certificate on the MW we have de error below. I’ve tried many option and any of them worked. Our server is on-premises and we want to install a wild card. Did anyone have problems to install the certificate?  

Is there a way to have demand planner round the qty numbers that are imported into forecast 0 similar to the way the site setting Qty Calc Rounding works at the site and part level?The parts loaded into MS1 have 16 digits to the right of the decimal point, but the site and parts are set to have a qty calc rounding set to 0.The data in the IPAP screen does not get rounded to 0 either. Please let me know.Thanks for your help. 

Hi Experts,Is it possible to have a hyperlink within an alert on the webclient?ex: Smart client Web client I tried to achieve this by using an alert B.R, client script. But both didn’t yeild the expected result.Before I rule this out as a limitation, wanted to have a check here. 

I'm using IFS FSM Mobile. How we can write client script to change the task status after clicking on custom button from IFS FSM mobile instead of using action status bar??

HI All, Can I know , when we add chares in PO and its not connected to any lines,than where we can see this cost in transaction history   

in one of our NON-PROD environments (luckily :-)), we encounter issue when updating a TASK record, always get below error the first time the record is updated.  The second time the same record is updated, it doesn’t get this exception error. We noticed it from mobile side.  The first update is not transferred to mobile.  After the 2nd update, then the modification is visible in mobile. Server log of fist update will show this exception.  The server log 2nd update doesn’t contain this exception.Message: The following error was encounter when attempting to export a task record with the key task_id=[task_id].Exception:System.NullReferenceException: Object reference not set to an instance of an object.   at Metrix.BusinessServer.BusinessPolicies.BusObjectPolicy.AddExportColumnData(MetrixDataRow rowIn, BusObject tableMetadataIn, XmlDocument& outboundMessageInOut, XmlElement& primaryNodeInOut, XmlElement& originalNodeInOut, BusObjExport exportRowIn, List`1& columnsAddedToMess

Below is a business scenario of a customer. “Until recently, only their distribution has been using the counts screen, and so there's a limit set on the site level which meets distributions requirements. They don't want the limit to be increased.Recently they added the engineers stocks. The issue they are having is a lot of Engineering parts are more than the site limit. So the majority engineering counts are being rejected automatically.Only team leaders and managers have access to go in and manually authorize the counts.They look to find out is if there's any other screens where they can use for authorization and where they can have a higher limit set for the engineer specifically, so that doesn't affect the distribution side.”

How can I find out the source of a field in an _REP view? For example, if I’m looking at CUSTOMER_ORDER_CONF_REP view - where does the CATALOG_NO field come from? The SQL tab in oracle developer only references the result key lines which doesn’t really help me. Thanks in advance,Mike  

Community,does anyone know why my Gantt window missing the info in the lower body of the window?attached my window screenshot, and the window from other system.i am in APP10, UPD9.Thank you.

Hi,What does the ‘Is proportional’ field mean on the rule ‘Limits how soon a membership period of a given category can start after the previous period’.  Can someone explain and provide an example please?Thanks,Tom

Hi,Hopefully a straightforward question:Does the automatic rota generation process consider existing shifts when trying to meet requirements and rules or only the period the rota generation is taking place over?Thanks,Tom 

We have done a large expiry of pricing rules specific to one client. The update was completed via SQL and did not happen organically within FSM. Screenshot showing an expired price (note the “Active flag” remains this seems to have no impact when prices are increased )  This is the pricing history for the same item (Part Pricing Rule 999) My question is - Why is it choosing an expired pricing rule (with a higher precedence) over a non expired pricing rule with a lower precedence? Even flipping between two on a single order:  My hunch is the first was driven by a quote, and the second added manually, but this does still not explain the second line (SEQ: 911288) using an expired rule.  Any thoughts appreciated 

Can anyone advise what the outcome is if you select this field in a Supplier Record?  ‘Check Supplier’ 

Dear IFS Community,A prospect of ours is creating vehicles that must comply with the EASA POA regulations. They are looking to use IFS Cloud for their manufacturing process but have also asked if and how they can bring the support for POA regulations into IFS Cloud?  In this way it's one single system instead of having to maintain a manufacturing system and a kind of quality system for the EASA regulations.Their designin is done in a separate system/unit so the DOA is not required to be in IFS. Maintenance is a discussion for the future.Any help is welcome on how to support the POA in IFS Cloud :)Cheers,Stephan 

Hi,We have sometimes 2 technicians on a same work order. One is the main one, having checklist with pictures to take, the 2nd one is an helper. This 2nd one could take photo, but attached to the service order only (he has no CL).We need to identify photo taken by this technician on site of those added by Back-Office on the service order.  Is there any way to identify these mobile-taken pictures with any parameter ? Example type <>Default on the attachments ? ThanksVersion ALLIANCE V15.1

Hello, My client would like to know if it is possible to change the beginning of the automatic counter of the Supplier and the Client to make the distinction between both in entities where they both appear?Lets say, when I register a client, the counter starts at 1 000 000, so the next client I register takes no 1 000 001, and so on. Same for the supplier that would start at 2 000 000, and the next supplier I save would have no 2 000 001 Thanks a lot in advance, Laura

Hey guys, we have Purchase Parts that one Site in Company A mainly purchases from another site in Company B and resells it to customers. Unfortunately we have 2 different processes here:Purchase the product for the actual price from internal supplier Purchase a higher level product for direct or transit delivery to end customer where the full price is on that product, but the same parts as point 1 get added as additional customer order lines (and thus purchase order lines on site A) with price 0.Basically we have a mix for the same parts of Purchase Order lines with the actual price and purchase order lines with price 0. When calculating the average purchase price for these parts the calculated price is now wrong. It’s hard to change the process in this area. Does anyone have a bright idea how we could get “correct” calculated costs in company A w/o manipulating the database after (which we want to avoid)? Like exclude certain PO lines from the calculation?Any ideas would be appreciate

Hi!We use IFS8. Normal there is Total Tax Amout in PO subtotal area when print PO. It looks like as follow picture. Recent we create a new site. But there is no Total Tax Amout in PO subtotal area when print all PO in this new site. It looks like this. What setting I missed for new site? Thanks in advance!

Hi All,I’m logged in with IFSAPP credentials and want to delete an unwanted migration job.I can MJ details and the delete button.But when I click on the delete button, nothing happens, and not even get an error.I have checked the Grant Access to Users page and the relevant MJ can be seen in the list.But there are no records when I click on the ‘Bulk Grant’ button.Kindly let me know your opinion, please.Thank you in Advance.

Hello,I want to copy the GL voucher rows of an existing voucher for a new voucher entry, and when I attempt to save it, I see the below error message.Could you please help me to locate the activity sequences for a selected Project?Thanks in advance!

Hi, is it possible (and how to set up) to use decimal numbers for a product of service in a service order.In a service order, we want to fulfill the Service saying we used : 1,5 . but we have a message it’s not possible to have split quantities.Do we have a a way in order to allow this use case ?  Even if we have this message, if we save, the decimal quantity is saved for the line.is it a bug for the message ?(satisfait = fulfilled)  Thanks and Regardsanthony

Hi experts,how can I get the default e-mail address via API from comm. methods of a certain customer?I tried this API:IFSAPP.COMM_METHOD_API.Get_Default_Email(Customer_No)But it doesn’t work. Only if I enter any user name instead of the customer order no as parameter. 

We have Purchase Order Authorisation Rules in place for the majority of our sites for various values. One of our sites has a few suppliers that they create ‘running’ orders for, which are updated throughout the month, instead of creating 1-off orders on each occasion. Each time the running order is updated (via a change order), they may have to repeatedly authorise these orders depending on their value. Is there a way to specifically exclude a few suppliers from purchase authorisation rules. When setting up purchase auth rules there is an option to apply a rule to a specific group of suppliers, but not to exclude. Any suggestions would be appreciated. Thanks,Harley

Can you clarify how (and if)  the Approved Suppliers List overrides an active PO Authorization rule?