Solved

Is anyone tracking known errors for problems? If so, how are you tracking them? We have just implemented problem management and we have some known errors within our knowledge procedures as ‘workarounds’, however, looking at ways to keep them in an event monitor/database format. Just wanted to reach out here for any ideas. 

Community,borrow your mind, would like to know why my shop order cannot be released, though I think everything is set up correctly. the days i believe it is calendar days.please refer to the screenshot attached. Thank you.

Hello every oneis there any training video of Supply Chain Management ( Sales, Procurement , Inventory )of IFS APP10Thank You  

Is it possible for sales tax charged on a supplier invoice and paid to the supplier to be added in the expense account on the line, instead of having it as a separate transaction line?Example:  Manufacturing Supplies costs $100.00 and sales tax is $8.00.We would like to see the full $108.00 going to the expense account Thanks for your helpLaura

Hi there!We are running IFS APPS10 in managed cloud and I want to establish the data pipeline to our data warehouse. I want to use the Information Sources for this purpose. While everything that comes with IFS is fine so far I am missing some information that are standard fields (like “Coordinator” in customer order). I have gotten some information on how to add custom attributes to information sources but not how to add additional standard fields to a pre-build information source. Has anyone encountered the same challenge and overcome it? I am thankful for any advice or explanation on how to achieve this. If you need more information please let me know. Thank you and regards,Sören  

Hi all,how can I see all employees in this screen?Is there any basic data?We don’t use this module but some screens are necessary.Thank you.

Hi! All,I use IFS 8. Part 288900 ‘s Planning Method was set as B. Then system create PR for it. User change its Planning Method to A on 2022-08-28. Then an INV and Planned PR proposal  which was created on 2022-08-28 live in PR proposal pool always. Users always find it if search PR by Requisitioner INV and Status Planned. It congused user. Is it possible to cancel or delete this PR?Thansk your help in advance!    

Where on the website can you find the description of the components?

I have a request to take the Boolean Field “Payment Schedules Exist” from Purchase OrderAnd to place it as a custom field on Supplier Payment Proposal Details.  I am a little stumped, I have tried adding it as an Expression Boolean field, but no information comes through. Order_Reference = Order_No

Greetings, everyone!I need to import start and end times for SLA Headers via assyst ETM (database table sla - SLA Header Details, fields mon_start, mon_end, tue_start, tue_end and so on). My channel is defined with source = Directory and message format = CSV.What is the JavaScript expression to parse my input data? Please consider date/time format as “dd/mm/yyyy hh:mi:ss”, where dd = day (two digits), mm = month, yyyy =  year (four digits), hh = hour (zero to 23, not AM/PM), mi = minutes and ss = seconds.Thank you.

Dear All,We are working with one of our customer to rollout the application 9 in country of Romania and we found the translations for various reports in local currency is not available, any idea, can we get the translation file for Romania to import into IFS9 application or how to get the file for import?

Kindly how the inventory part count difference can be controlled by inventory value either in count report or in count per inventory part. I mean not to allow variance greater or less than inventory value value by a specific amount. we are using IFS10 UPD11Thank you and best regards,Bilal Drayi

My company is having an issue. At the moment, we are testing APPS10 with an expected go live date in November. Since testing, with a very limited set of users, we have noticed that some are getting .dll errors for pages they frequent. One day during testing they can see it, the next they can’t. In apps 9, the user could technically cause a .dll error if they cancel out of the download at the bottom when they first go to the page. In 10, there is no cancel button available when downloading the package to view the page (good improvement). We did some testing. While troubleshooting I moved the .dll file that the page was complaining about to a separate folder > went to “download all packages” > IFS realized it was missing 1 package and downloaded it > but we still can’t see the page until we delete everything out of the 2.0 folder. The only help I’ve gotten from IFS is to clear the cache which is essentially the equivalent of an uninstall/reinstall of the instance since it delete

Hi Community!Is there any possibility to have the real delivery date in the invoice? We deliver to the customer day 1Customer gets the delivery day 3 After customer confirmation we would like to have day 3 in the Invoice Thanks in advance!!Giuliana  

Dear Community, I have a very basic question :) Can someone point me to where I can see the IFS Cloud version I am on? When I go to my Settings I can see the Aurena version I am on - but where in IFS Cloud can I see the IFS Cloud version I am currently on? Thanks!  

I found problem in prepared data for CZ company ATCZECH – default currency is set to USD. And there is no way to change it.Same problem is in ATSLOVAKIA where not existent currency SKK is. Because is not possible to edit that, I cannot change settings via our test data scripts.  

I would like to know more about Customerville:sales presentations/documentation Training Added value for customers

Hello together,I want to create a configuration part in Aurena. As follows how I created the things:Features Configuration familiy Inventory part Article Part configuration revision - here I tried to connect the “configuration family” with the artice, but I can not find out how this works in AurenaIs somebody familiar with this issue? Thx Markus

I am trying to refresh the test DB with up to date data  (SQL) with the a backup of the PROD DB, however when I restore the DB (either full or files and folders), and then try to connect with the client app it says it cannot find the DB. I am sure it is possible but I must be missing something simple. Any help would be greatly appreciated. 

In the Cloud we have a read log: Logging of reads, writes and deletes of document files. The log records can be found in the File Operation Log window under Basic Data. Event messages are also generated on reads, writes and deletions of document files such that event actions can be added to these events. An end-user can only see his own log records unless he has been granted the DOCMAN ADMINISTRATOR system privilege, when he can see every log record.A document is "read" when a user in some way was able get a copy of the document file to his PC. Examples of operations in the application where this happens are edit (check out), view and print. A document was "written" when a user checks in a document file, either new or modified. A document was deleted when a user removes a document file.Log records are by default saved in thirty (30) days, but this can be changed using the SYSCFG-Default Value SYSCFG_SOX_LOG_EXPIRE_DAYS. A batch job that deletes old records job is run once per day.My qu

Hello Community,I have configured the part used lookup in mobile to retrieve additional fields from PRODUCT and MODEL_STRUCTURE tables.The issue is that I cannot see all the fields I am trying to show in the UI,This is my query in mobile vs. SQL tool. Identical as far as I can seeI added a specific part id just to demo my issue The results2 fields are missing and NOT showing - product.product_id, product.external_system_id.  Any ideas?Cheers!

When and under what circumstances does IFSAPP user expire ? It have it expired under one environment, and it is the first time when we’re in this situation.  Many thanks,paul.

Anyone an idea why I don't see the following fields being filled with an amount?I've purchased this engineering part revision (EPR) multiple times. Received and moved the inventory in stock. PO has status Closed, so according to me handled ok. EPR Provide code is Buy.I didn't perform a transfer from the EPR to inventory part, so manually changed the revision on the inventory part to the active EPR revision id.Also after this change, no change on the purchase amounts in the EPR.I've done a couple of cost updates on the EPR. No results.Thanks in advance.

We are using V14.5 HF26 at the moment.We have found that sometimes users are accidentally creating Contract Templates when they select the wrong option when using Save As to copy a contract.  Instead of selecting Contract Quotation, they select Contract Template.All of the users are set with Security that allows them to access Contract Templates but not to create, edit or delete them but this seems to bypass that security and create them anyway.Is there any way to remove that option from the Contract Save As function, or stop it from working?ThanksChris

Hello, Recently part of our staff contacted our team asking for help with contact users telephone numbers. They told us that since the begining of the pandemic a lot of users are working from home and telephone numbers present in assyst are not up to date anymore. We tought of clearing the current data and make telephone number visible and mandatory in event logging forms. However, I could not find a bult-in mechanism to update contact user’s telephone number based after that person just logged a new event with a new value for their telephone number. Is there a bult-in mechanism to enable this or should I customize this?