Solved

HelloThere is an issue where, after a change order has been updated to a PO, the PO still shows a box labeled 'Pending Changes.' The related change order status is 'PO Updated.' Has anyone else encountered this problem?   Thanks,Raana

Hi all,we are using the NGSM with Requests and Request Work Tasks.When planning we face a big issue when it comes to transferring Work Tasks:If one assignment is transferred to mobile it is not possible to transfer a second assignment.So it is impossible to send a second technician to the same Task if required but not initially known.Or if some mistake was made during assigning. For example in the Dispatch Console if one resource demand is assigned and directly transferred before assigning the second demand, it is no longer possible to send the second one to the technicians mobile.We have now cases, where one assignment is already set to completed and the second one is not even transferred to mobile. But because the first one is completed it is also not possible to cancel the assignment.So the only solution is to cancel the complete Task and create a new one.Is there any way to get this done, that I am not aware of?Example: Second assignment cant be transferred anymore 

Community, We don't see the solution that O level structure could be transferred like what we do manufacturing structure in IFS. We are in APP10  Did we miss anything? Thank you. 

Hello IFS Community,Does anyone know how to send an email via a report rule using a custom sender instead of the default “ifs_noreply”?I’ve already created the custom sender and have successfully sent emails using the PDF_REPORT_CREATED event action. However, I’d like to test this using report rules, but I can’t find where to configure the sender.In code, it would look something like this( See below)/ How could I set up my custom sender in report rules?:   COMMAND_SYS.Mail(      sender_      => '',      from_        => '',        to_list_     => to_email_,      subject_     => 'NCR  ' || NVL(ncr_no_, '(unknown)'),      text_        => mail_body_,      -- content_type_ => 'text/html; charset=UTF-8',          -- include if supported      attachments_ => attachments_,      mail_sender_  => 'MY_CUSTOME_SENDER_HERE'   ); 

We have a raw material that needs to be changed from regular purchase to consignment part.  I know to change the Ownership to Consignment in the Supplier for Purchase Part and to update our default location so we meet the requirements of consignment parts in stock.  My question is what if we have current Inventory in Stock?  Do we need to do something with it?  We are in APPS10 update 11

Hi,There is function call ‘Copy Postings’ in MSI. However, it didn’t get copy the postings from previous invoice even I select the invoice with similar values. Is there any other basic data setup that we need to set. I checked in the cloud documents too and couldn’t find any specific setting.Note - I checked with 2 companies and 1 company is enabled for ‘Supplier Posting Propasal’ and other company is not. not worked for any of the company.  

In developer studio when we have used @DynamicComponentDependency XXX in a .projection or .client file, from where does it finds out that the given component is installed or not.In .plsvc and .plsql files, when you have @DynamicComponentDependency XXX it adds the condition $IF Component_XXX_SYS.INSTALLED $THEN to the code.But how does this work for .client and .projection file? Does the Developer Studio looks at somewhere like solutionSet.yaml and decide whether to add that code during the Code Generation step? Or does it look up somewhere else?

Hi all, I try to log-on to Business Reporter, but I face strange error, which I have never met before: When I click “Refresh the page.” I get this error: I have installed this website’s certificate and this environmental works in browser correctly. I have also prepared IAM Client as it should: I have done this several times before for different environmental, and I have faced an errors when IAM Client or certificate is not defined correctly, but now I have done and defined them for this environmental at least twice.​​​​​​​Certificate are stored on “Trusted Root Certification Authorities” -folder. I also stored them to different locations too, but did not make any difference. This environmental is working on 24R1 SU1.

Hi Community,Appreciate some assistance or your experience in this regard. We are experiencing the below error when attempting to view or download a document file.Error: Something went wrong when downloading or saving the file using Aurena Agent. Error Message: File is being scanned and cannot be downloaded at this time. Try Again Later.We transferred the documents from the DB to the File Share Repository.Transfer has successfully completed. I am able to view/download some of the doc rev files. But some files give the above error message. If I try it again for some doc revs it is possible to view / download but for some other doc revs the file cannot be downloaded or viewed at all.Anyone had a similar experience and fixed it?Is Aurena Agent Mandatory to view / download if the repository is File Storage? If I attempt to copy file to Local folder system says Aurena Agent is required. NOTE:I connected IFSAPP user to a person record before I performed the transfer from DB to File Storage R

Hi everyone,I'm developing a 3rd-party app integrated with IFS for managing leave requests.I need to expose an action that returns multiple calculated values (total leave entitlement, used leave, and remaining leave) based on CompanyId and EmployeeNo.The logic works fine in SQL — here’s the simplified query I’m trying to use inside the action implementation:SELECT NVL(ccntr_integration_utility_api.Get_Total_Leave_Entitlement(:CompanyId, :EmployeeNo), 0), NVL(ccntr_integration_utility_api.Get_Total_Leave_Used(:CompanyId, :EmployeeNo), 0), NVL(ccntr_integration_utility_api.Get_Remaining_Leave(:CompanyId, :EmployeeNo), 0) INTO :TotalEntitlement, :TotalUsed, :Remaining FROM dual;I couldn’t find any working example of an action returning a complex type (structure) in the documentation or community. Thanks in advance for any guidance!

HelloI have an EAM project. I need to know if the dispatch console can work with Services.I can see the work tasks in the console, but I can't see the resources.What configuration should I have to achieve this?I can configure the configuration in FSM, but I can't access the resources in EAM.  

Only one P/N can be registered in the TOP template structure.For example, with the GEnx Engine, P/Ns such as GEnx-1B64P1 and GEnx-1B74/75P1 exist depending on the rating, and I would like to manage them, but creating and managing a hierarchy for each one is a hassle. Basically, since the subordinate products do not change, I would like to have alternate P/Ns in the same template structure.I would appreciate it if you could tell me how to simplify this management.

Hi all, We’re currently using IFS (IFS Cloud 22R1) and have come across an issue regarding customer order charges.When a customer order includes a freight charge without connecting to any order line and the customer has already reached their credit limit, the order gets credit blocked — as expected. However, the system still processes and invoices the charge line separately, even though the order is not delivered.Has anyone experienced this?Is there a way to stop IFS from invoicing order charges separately in such cases, or is this a known system limitation?Appreciate any insights or suggested workarounds! Best regards,Harsha

All,When using condition based PM Action, is there a way to reduce the forecast calculation that is auto started when a measurement is entered? It’s currently looking like it goes out 2 years, or over 1000 lines and this is impacting the saving of the measurement.Any suggestions on how to improve this are very much appreciated as we just starting to use this part of the softwareIFS Cloud 24R2Thanks in advance, Sarah

Hi mates,Iam recieving Invalid parameter: redirect_uri When trying to access the Scheduling workbench, after activating the Scheduling Configuration Optimization. Test Connection is successful. Anybody passed by such issue? Note that, if i deactivate the Optimization configuration, I can access Scheduling workbench.Iam using IFS Cloud 24R1 + PSO 6.13.Thanks//

Dear expertswe have a purchase order line which does not want to get cancelled due to this error: We were able to cancel the customer order line. The Supply Chain Customer Order Analysis looks like this:Supply Code is Int Purch Dir but we never created an internal customer order because the incoming customer order got stuck so we got rid of it and no we try to clean up the rest.We also tried to resend the PO W167133 towards the internal supplying site but since this was already created for another line from the same CO and already shipped out, IFS wouldn’t let us convert the incoming CO.

Hi,We have a problem in IFS Cloud (recreated in both 24R1 and 24R2) when it comes to automatically creation of normal time by the background job “Generate Timrep Intervals and Hours”  in combination with increments (or overtime or other time reportings) already reported before the day is handled by the background job. It works as expected/requested for employees with time base “Generated results” but not for employees with time base “Generated clockings”. This creates an issue when an employee has for example planned stand-by-time (increment) that is registered for a future day (a day that has not been handled by the background job yet). When the day is handled by the background job, it does not create normal time if there’s already any time reports on that day (if employee has time type “Generated clockings”). In IFS 10, the normal time is being automatically created in the same case (i.e employee has time base “generated clockings” and increment/other time is registered beforehand). 

Hi all,We run IFS Cloud Web version: 24.2.9.20250806053050.0..I get the following error while running MS - One Part and currently no clue how to fix this. I run the standard IFS functionality.Where do we start to tackle this error? Error ORA-01400: cannot insert NULL into ("IFSAPP"."MTR_ORDER_TAB"."ORD_REF4") occured while running LEVEL_1_PROJ_FORECAST_UTIL_API.Calculate_Ms_Receipt_for Site/PNG/PartNo/Ms Set   Kind regards, Evert

When I try to create and Approve a new Read Only Custom Field Attribute on the PurchaseReqLine PURCHASE_REQ_LINE_ALL view I get the error message “The column PART_NO refered to in table t is not approved persistent Custom Attribute” . Argument:v.part_noSelect Statement: select PART_MAIN_GROUP from ifsapp.PART_CATALOG where PART_NO = :PART_NO Can someone help me?   

Is there an OOTB screen that a user can search a customer by a phone number? Our use case: we want to integrate a telephony system to IFS so when a person rings in a IFS screen will appear with a list of customers and then the user can access the customer account or customer 360 screen So far we are unable to find a screen to search by phone number so thinking would need to make a custom screen via a CRIM

Hello Everyone,Can someone explain what is the benefit of below mentioned app param?ORACLE_MIXED_CASE_SEARCH_ENABLED 

Our client has a time reporting setup as follows:Employee: Report time and confirm time Line Manager: Authorize time Project Manager: Approve timeHowever, can project time approval for cost accounting be controlled until the line manager authorizes the time?

Hello,I was trying to find if it’s possible to configure K8s ephemeral storage value for a deployment of an service in the ifscloud-values.yaml file.Specifcally I need to change ephemeral-storage value to ~16G for ifsapp-reporting-ren deployment in our IFS Cloud instance. Some pods has been crashing due to Eviction caused by exceeding the limit of ephemeral storage.Changing it via: kubectl edit deploy ifsapp-reporting-ren -n "NAMESPACE"after every delivery deployment could be frustrating and our team can easily forget about this step.Offical documentation only mentions replicas paramter:I couldn’t find values for k8s deployment requests and limits...Maybe there is some way to configure it to be constant, so that delivery installation will not erase it ?  

Hi,We are working on upgrading our IFS 10 UPD 22 version to IFS Cloud 25 R1.Upgrade. This will be On-Prem to On-Prem UpgradeWe would like to know whether the database upgrade can be performed in a customer-hosted (On-Prem) interim environment rather than doing it in an environment hosted by IFS. I would greatly appreciate it if someone could provide some insight into this matter.

Hi I am trying to add a custom field in page, Supplier -Purchase Specific Information but I don’t find the entity name “ SupplierPurchaseSpecificInformation” in Entity Configuration page where I should add Custom Attributes. How should I do it to create and add a custom field in the below page via Page configuration?   We have 24R2SU2.