Solved

I am trying to create a before workflow that will change or add a value for a custom field on Purchase Order Header entered by the user or left blank at the creation of a purchase order. I got the change part to work but is struggling with he ‘add value’ part.If the custom field is left blank during the creation of the order, no value for the cf is passed to the workflow . Not even information that the value for the cf is null.Does anyone know how to have the workflow to add a variable on the way to the original projection call?I tried to just usign a workflow with script component to add the value and I can see the value in the observation but that isn’t added to the projection call.I would like to avoid just to update the record after creation as the user then has to refresh the record every time a po is created to see the value in the cf.The value for a cf is fetched from another place in the system and is not the same every time so a dafault value for the cf will not work. We are i

Hello, I'm running into an issue on the Audit List page in IFS Cloud. Users are reporting that when they Duplicate a record and populate all Required fields, they will click the save button at the top of the page, and it will cause a separate window to pop up containing all the same data. But the only button that shows is “Cancel New” but no option to save work. We are currently using IFS version 24R2.9. we were able to do this in IFS Aurena version 10.22.31.  Any advice on how to fix this issue would be greatly appreciated.   

Hello,  Is there a possibility to use 1 serial sequence for all manufactured serialized parts, auto generate in IFS cloud? Kind regards.Willem

When you have transaction code external on an invoice, the cost does not come through, works fine with transaction code MANUAL and M93. Is there a basic data setup that is missing?

 During year-end setup, a voucher series was created for all voucher types, following previous practice.However, voucher type PV (Payment Voucher) was unintentionally made available for Supplier Invoice posting (User Group AC).Result: Invoice could be Preliminary Posted But Final Posting was blocked by IFS (control worked as designed) Invoice stuck in PaidPrelPosted state due to wrong voucher type usage Please advise me. i dont know what to do ​​​​

Hello Folks,I have started testing IFS.ai capabilities in IFS Cloud 25R1 and am aware that I have about 2Mn tokens for the first year that came with the original IFS purchasing package. I understand that each AI use case will consume a different amount of tokens every time i execute them. e.g., Co-Pilot query will consume 50 tokens every time a user asks a questions via the co-pilot. Hence, now I am interested in understanding how we can track the token consumption within IFS. So that we are in a better position to track consumption patterns and forecast the usage where we don’t run out of them and end up needing to top them up (with some additional cost). I did find the following on a document called “IFS Cloud - Token Consumption Rate - 25R1”. Where it talks about a “Consumption Report”. Please note that I did some digging on my own in the system but couldn’t find anything to this effect. Hence, I'd appreciate if you folks can help me to get answers to the following question. how can

Hi All,Does anyone know why this error pops up when saving the up the spend analysis settings?Is there a setting that I need to disable or fill any data to save the spend analysis. Thanks,Chamath

Hello,We would like to restrict time registration both in the past and in the future in IFS, across all time-consuming modules (Project, Work Order, Maintenance, etc.).Is there any standard IFS configuration that allows:Blocking time registration before a given past date, andBlocking time registration beyond a given future date (for example, beyond the current day or current period), If no fully standard solution exists, what are the recommended best practices (events for example ?) to enforce this type of restriction consistently?Thank you in advance for your guidance.

Hello, A brief question regarding the 2 views mentioned “Operation Statistics” and “Labor and Operation History”. We are aiming to get the correct data from our shop floor regarding what has actually been produced during a given time period. What we experience is that “Operation Statistics” does not provide the same information as “Labor and Operation History”. Wheras the latter also requires us to manully filter out duplicates, cancelled operations etc. Operation Statistics seems to be the way to go, but I am uncertain that we use it correctly. Whereas if I want to check on yesterday’s shop floor results. I miss out on partially reported shop orders due to there is not actual finish dates. Does anyone have any tips on how to procede?My first though is that we need to “start production” and use clockings more thorughly in production. Which gives us the possiblity to filter on “actual start date” instead. We currenlty using IFS10, but in September we are implementing IFS - CloudBest Reg

1.What is FSM's future update plan? Is FSM6Update32 the latest version?2.What is FSM's latest version's prerequisite OS, SQL and software and frameworks to hand, as well a server specs? 3.What is the latest information about FSM lifecycle? 

Hello,I’m having an issue with a web client script. The script checks the current task_status and builds a dropdown list based on that value. If task_status = 'APPOINTMENT', the dropdown should include APPOINTMENT. If task_status ≠ 'APPOINTMENT', then APPOINTMENT should be excluded. Test 1: When I test this using my own role, the script behaves correctly. However, when I switch to another role, it no longer works—even though both roles use the same screen configuration and the same function.Test 2: If I add an alert statement inside the script, it suddenly works for both roles.On the Screen it is set to: AddEditOpened and AfterDataLoad. Web Client Scriptvar taskStatus = getControlValue('task', 'task_status');var opt1 = [];if(taskStatus == 'APPOINTMENT') { arrayPush(opt1, createCodeTableOption('APPOINTMENT', getMessage('APPOINTMENT', 'CODE'))); } arrayPush(opt1, createCodeTableOption('ARRIVED', getMessage('ARRIVED', 'CODE'))); arrayPush(opt1, createCodeTableOption('ASSIGNED', getMessa

Hi, we have recently upgraded from 24r1 SU12 to 25r1 SU5 and getting Metadata errors on certain screens. when going into page designer everything works fine. error message doesn’t give us much to debug with. is there anything we’re missing or things to try ?   IFS Web Version: 25.1.6.20251112115051.0Date: 2025-12-16T07:43:35.932Z---------------------------------------------------------------------------ShopOrder/Form (server error)An error occurred while processing metadata.Error details: [{"code":6550,"message":"ORA-06550: line 1, column 55:"}]Request Id: nullUrl: <REDACT>---------------------------------------------------------------------------

IFS Cloud 25R2, Knowledge Article(KA) which appeared in Work Task, the same work task transferred to Mobile, can we see the KA in MWO ?… 

Hello Folks,I have run in to an issue (in IFS Cloud 23R1) with connecting a Project to a Sales Contract, where system returns an error indicating that this Project is already connected to a different Sales Contract. Which is true as I have already connected this Project to a Sales Contract that is sitting in ‘Cancelled’ status.Moreover, I have the “PUB(Project Unique Billing Toggle)” turned ON in the Project Setup Parameters for this Project.​​​I tried to remove the Project connection from the ‘Cancelled’ sales contract but system throws in an error preventing me from doing that.  Thereafter I toggled off the “PUB(Project Unique Billing Toggle)” since ideally that should take out any restrictions on one Project can go on one sales contract validation.  Then I created a brand new Sales Contract (3rd one, 1st once is already “Cancelled”, 2nd one “Proj. connection failed” with an error as seen on first screenshot) since I thought 2nd Sales Contract was created while I had the “PUB(Project

We found a bug in IFS Cloud  and needs to report the same with IFS.Who needs to raise an Incident  for the same with IFS i.e Customer or Partner?Thanks in advance.

Hello,I would like to use a method that shortens the data migration process by adding a button to the page, which opens an assistant allowing the upload of an Excel file.When this button is clicked, an assistant is launched that allows users to upload an Excel file in .csv format. The data rows from the file are then transferred directly into the corresponding rows in IFS. Could you please advise how such a migration functionality can be implemented or added to a page?Kind regards,

I have inventory parts where I don’t want to receive MRP planned demand, I want the demand to only be created by the upper level. The problem with next level demand planning is that it doesn’t generate purchase requisitions. Is it possible to set the planning method or manufacturing structure to support this, or am I better off deleting forecast for said parts?

Hello IFS Community, im fairly new at using the Page Designer, i got this control added into this screen where the idea is to select a part number, if i click on the part from the list, i can select and even if i type the part number i can save it.. but when i type the part, the drop down. here below in the picture you can see what i mean… what setting am i missing in the control in page designer, so when i type the part number, it filters the list?  Thank you in Advance!  

After upgrading our use place from IFS Apps 10 to IFS 25R1, we are unable to proceed further after logging into the application using the ifsadmin credentials(not able to log in from other credentials too).All pods are up and running without any problems. However, after login, we are getting an empty page.When we checked the browser network tab, all requests are returning 500 errors with an Access Error message. Please not that for all the invalid requests the response is same.(please check the images).landing page loads without issues.

Hello!Recently I’ve encountered an issue with the Lobby Element Designer. I’m trying to create a new Barchart element but started receiving “Unable to save element” errors when trying to save the new element. I’ve previously created Barchart elements, so I’m confident I have everything configured correctly in the Data and Formatting sections, but this one puzzled me enough to try duplicating an existing Barchart element. When duplicating a working element, I’m still presented with the same error when saving. This issue does not occur when working with other element types.Does anyone know if there is a cache or some configuration that needs to be reset so that I can move forward with the development?Regards,Randy

Hi,I need some advice about a problem I am dealing with.My customer mainly works with welding and coating. Their project sites are often far away from the main warehouse. Because of this, I want to keep welding and coating stock at the customer’s project sites.My idea is to create remote locations and move stock from the warehouse to these locations using shipment orders.When the remote location is in the same country, this works well because I do not need commercial invoices with values.The problem happens when the remote location is in another country. In that case, customs clearance is needed, and a commercial invoice with values is required.I am not sure how to create a proforma invoice with values when the shipment order is created directly from Inventory. I noticed that the shipment has custom value fields, but they are empty. Do I need to use event logic to fill in these values?The PO–CO process does not work here because the project location belongs to the same company. I also

Hi Community.  We are using Apps 10, UPD9 and have run into an issue with repair orders and i am hoping that someone may know of a solution.  If we use the “Create Repair Order Assistant” this process allows you to define a Serial Object, a Workshop and will set up the work tasks, material requisition and return lines required to receive a part, have it worked on in the workshop and then re-issued into the object structure.  We are looking into the functionality of using the “Turn into Repair Order” which is available on the Prepare Work Order screen.  This asks us for the repair workshop but doenst create any work tasks, materials or returns lines to facilitate the move.  This function also takes the serial object and moves it directly to the workshop (without us returning and issuing) The issue we have identified with this, is that we can now not remove those parts from the Workshop object.  We cannot issue them, return them, move them manually or place the object in facility from th

Hi All,» I have created an Application Server Task as below.  This server task was working perfectly as expected, but recently it has stopped working. Possibly because the server task has changed to ‘Finished’ state. But this is a repeating task and the state has to be in ‘Waiting’ (As I read on some other knowledge articles in the community). Can you please let me know what can be the reason for this behaviour.?My scheduled job looks like below and as you can see I have set the ‘one_time_task’ flag to FALSE.  Appreciate your inputs on this.Thank you. 

Hello,When we try to cancel a manual customer invoice in status Preliminary, we have the error message below.The accouting period is already open and I can’t understant why it looks to the accounting period since the invoice is in Preliminary status so no voucher created.We are in 25.1.7 version Thank you

Hello Good Folks in the Community,I am using IFS.ai services in a 25R1 IFS instance and ran in to situations where IFS.ai Co-pilot did not return answers to my questions but responded saying “I’m sorry, I don’t have enough information to answer that question. Could you provide more details?”  Usual token consumption in Copilot is 50 tokens/question. Hence, i am now wondering do i get charged 50 tokens for those questions that goes unanswered? Is there a way based on the Co-Pilot response (returns an error, doesn’t provide an answer etc.) that I could straightaway know that tokens are not consumed (without looking at the token consumption report)? Thanks! Sachitha D