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Can we transfer the Attached documents in Work Task screen to Work Order. Below is the settings i have configured in Object Connection Transformations but no luck.

We’re working with a client who is currently using Apps 8. Within their document management solution today whenever anyone approves a document the system creates a “Pop Up” message asking them to confirm that they really do want to approve this document. The client wants similar functionality in IFS Cloud which they insist is standard in Apps 8 I can find no way of setting this up within the system and have proposed that setting up the “Security Checkpoint Required” at the Approval Step level will provide a similar degree of confirmation of intent, but is there any way of providing this confirmation “Pop Up” prompt out of the box in Cloud

Hello, I often get the same question from our customers: "We want to be able to redeliver or invoice on the original order". Example: I create a sales order, I invoice and I have to issue a credit note because I made a price or qty error. I issue a credit note but I want to start again from the initial sales order. We agree that in iFS you can't reopen a sales order that's already been invoiced. thank you for your help

Hi, My customer is implementing IFS cloud with the new Service Management functionality (NGSM). They would like their customers to have some way of creating service requests on their own. I am trying to figure out the best way of doing this at the moment. I think the old B2B solution is only focusing the old Work Order Solution. As from 25R1, I can see that Call Center enables the facility of creating new Requests (handover) as well. I would like to know if the B2B Call Center solution supports the “Request” handover yet? If not, is there a plan to include this functionality soon? (when?) Is the Customer Engagement functionality can be used for this purpose? If so, I would like to know some details about that as I am not familiar with this functionality. Any ideas, on how to get details on this? Best Regards, Athulya

Hello, While trying to open dispatch console in IFS Cloud I am getting an error. I am attaching the error message for the reference: Error - Url (parameters included) = https://hmhw-uat.ifs.cloud/main/ifsapplications/web/page/SvcschDispatchConsole/DispatchConsolePage;$filter=QuerySeqNo%20eq%20586;initcontext=CompanyId:'HMH',DatasetId:'PCS-NAM',EnableManualTravelPlan:'FALSE',QuerySeqNo:586;path=0.644174039.1625189563.1949504892.eyJmIjoiL1BhZ2UiLCJnIjoiU3Zjc2NoRGlzcGF0Y2hDb25zb2xlIiwiaSI6IkRpc3BhdGNoQ29uc29sZVBhZ2UiLCJhIjoidmlydHVhbC0xIiwiYiI6IjE5NDk1MDQ4OTIiLCJlIjoiRGlzcGF0Y2ggQ29uc29sZSIsImgiOiJRdWVyeVNlcU5vIGVxIDU4NiIsIiRmaWx0ZXIiOiJRdWVyeVNlcU5vIGVxIDU4NiIsImluaXRjb250ZXh0IjoiQ29tcGFueUlkOidITUgnLERhdGFzZXRJZDonUENTLU5BTScsRW5hYmxlTWFudWFsVHJhdmVsUGxhbjonRkFMU0UnLFF1ZXJ5U2VxTm86NTg2IiwiZCI6dHJ1ZSwiYyI6ZmFsc2V9 Error stack: Error at Vp.b (https://hmhw-uat.ifs.cloud/main/ifsapplications/web/1587.cb61316666500618.js:1:273048) at https://hmhw-uat.ifs.cloud/main/ifsapplications/web/1587.c

Hello, I need a help to under Inventory Valuation Method and its types standard Cost, weighted avaerage, FIFO and LIfo. definition or the difference. Regards, Kruthika

Hi All, What are the exact steps to clone a DB in cloud/remote installation? (Ex: From PROD to MIG)

We have noticed that Line Code items are consistently assigned a ‘Bill Cost’ of $1.00 and we are not clear on what is causing this behaviour. The assumption is that a rule or parameter is making this calculation when the line code is added as a non part usage. Can anyone shed some light on how or where we can default this to $0.00? Line code set-up with Unit Cost as <blank> Thanks, Richard

He there, I have 2 different problems about demand planner on version 10 up.10. TNS PROBLEM I configured demand planner server on application server clearly but i though TNS cant resolved on server. If i start like this on “cmd”, it works. But when i clicked normally to ForecastServer it cant resolve TNS for some how, any idea? set TNS_ADMIN=C:\Oracle\product\12.2.0\client_1\network\admin start "" "C:\Program Files\IFS Applications\Demand Plan Server 64\DemandPlanServer\ForecastServer.exe" DECODE Problem My demand planner working like Turkish NLS Parameter on the database level some how, but the region settings on server is English (United States), and databased configured for English language. When i use “Qualify Parts” option after “Aggregate Daily”, i got error messages from the client about decode transformation problems. I checked the FORECAST_PART view, so it is include standart GEN_YES_NO_API.DECODE method and it is works normally. But the demand planner application cant resolve

Hi, I was wondering if anyone had ever encountered this type error (please, see screenshot below) with the Return Travel action on MWO Service. The transactions type Travel (On Route) and Work are recorded correctly, but "Return travel" (after completion of the task) generates the previous failed transaction. Can anyone please help me? Thanks Stefania

Hi, If a Customer Return is completed with Return Action: Exchange. The Customer Return does not shows up in Customer Return Billing Batch to move the Customer return to History, but it stays status Completed in non History table.I understand that this return action does not need to be invoiced, so it is not in Billing Batch. But is it possible to move this To History table of will the returns always be in non History table as Completed? Thanks, Robin

Hi, Is it possible to register training participants in groups and not individually? Currently, to register several dozen participants, each must be added separately. Similarly with training plans.

Can an employee be configured to have access only to orders of a specific Customer? The employee must be able to create and process Customer Support, Service Orders, Sales Orders,… but only for 1 specific Customer. He also may only see those order for that Customer when searching in Order Locator or other modules.

Hello, in updating / adding a new address under the person record the following list of values are displayed in “Address Type”: Are these values customisable?

Hello everyone, When reviewing past activities in PSO, we noticed that the displayed travel time is shown from the resource to the activity - instead of from one activity to the next, as expected.Do you have any idea why this might be?Could it be because the activities have been allocated (and not committed) and are in the past? Thank you!

Hello All , while we trying to set IFS 23R1 on GCP cloud we are getting error below error no steps when we need to create SSH key for remote access. Any pointer to resolve this error, we have updated the etc/hosts file also update the main.ps1 as we are not using 22 port but still below error shown its picking port 22 only.. D:\ifsroot\utils\..\config\secrets\.ssh\gmu-co-ab__com_id_rsa already exists.Overwrite (y/n)? yprocessed file: D:\ifsroot\utils\..\config\secrets\.ssh\gmu-co-ab__com_id_rsaSuccessfully processed 1 files; Failed processing 0 filesAdding Public Key to Linux Boxssh: connect to host gmu-co-ab__com_id port 22: Connection refusedExcution Failed: Error occured when adding Public Key to Linux BoX.2023-10-25 10:22:51.93 GMUVDIFS-COE-01 Stop Add-KeybasedAuthWithLinuxBox Regards Sujeeth S

With IFS Cloud, clients can access the system without needing a Windows-based device, which is a great flexibility benefit. However, for developers, the use of Developer Studio still requires a Windows operating system. This means it cannot be used on macOS devices. Given that Developer Studio is based on NetBeans, which is a cross-platform application, it shouldn't be technically difficult for IFS to provide a macOS-compatible version. Offering such support would significantly enhance the development experience and flexibility for Mac users. Is there any plan or roadmap for this?

Where can we get a listing of transaction codes from the ERPs to allow us to analyze which transactions we would consider “manual journal entries”. Are these codes subject to stricter control within and outside of the IFS system? Also does IFS APPS10 have the capability to implement a “park/post” feature that enforces segregation of duties for manual journal entry prep and post? Thank you,

Hi All, I have been exploring the new Contractor Management solution in 25R1 for Request Tasks. I like the idea of creating the PO Lines based on actual reported items like time reported of the contractor. There are multiple customers who have modifications for that in the Work Order solution. But I am supprised to see that in the Release Notes there is a restriction. Which makes it not possible to send the Request Task to the mobile of the Subcontractor Resource... Mobile Work Order for Service Contractor Resources. It is not possible to utilize Mobile Work Order for Service Contractor Resources. Any Request Work Task that is assigned to a Service Contractor cannot be transferred to mobile. I am looking for the reason why this restriction is build in? I have customers who wants to have both their own employees and subcontractors to work with the same mobile Service MWO Solution. But that is not possible for subcontracted orders, as described in the Release Restrictions and by my own t

Hi Team, I tried to create new surveys configured in the workflow, but I encountered the following error. The data was not populate on mobile, but it was present in the Back Office. Configuration details : Survey Information Workflow details Thanks

When converting a Lead to a Customer, we ‘d like to make the Account No field read only or hide it from view, to prevent users from manually entering details. How do we do this in Cloud (23R1), is is possible?

As Part of a Service Management implementation we’re considering setting up the Service Technicians vans as a form of Mobile Warehouse but the Support documentation we’ve been able to find indicates that this is primarily intended for use in Part Searches, it makes no reference to what impact this would have on MRP If our client manages some of the items contained within warehouse type VAN, will these parts be considered when MRP runs if they are also managed on a Safety Stock or Reorder point planning basis?

I use the Child Relation Editor to link to related tables without issue. In the example below I can successfully link to PRODUCT and use field form PRODUCT on this screen. I now want to link to product_ext so the link would be stock_serial_id → product → product_ext How do I do that? I have tried the below. However I get the error below when adding a field from PRODUCT_EXT so my linking method must be incorrect. Any help on the correct procedure would be appreciated. Thanks, Barry

Hi, I know there is a way to get macro names that you can use in API with ExecMacro action, but don’t know it anymore. I was looking for macro to set Service orders to Need audit or pending invoice or invoice with macro. I was using APPROVEREJECTORDERBATCHSINGLE macro, but does not work as i expected <root xmlns:dt="urn:schemas-microsoft-com:datatypes"> <session email="" alias=""> <state bc_name="Service_order"> <action name="execmacro"> <attribute bo_name="main" macro_name="APPROVEREJECTORDERBATCHSINGLE"/> <attribute dtype="string" in_var="" value="{order_id}"/> <attribute dtype="string" in_var="" value="afteraudit"/> <attribute dtype="string" in_var="" value="Auto Need Audit"/> <attribute dtype="string" in_var="" value=""/> <attribute dtype="string" in_var="" value=""/> <attribute dtype="string" in_var="" value=""/> </action> </state> </session></root> Also where can i find all available Macro’s that can be used in ExecMacro action? Robin