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Hi everyone,I have some general questions regarding how MSO handles shop order and operation statuses.As far as I understand, MSO mainly considers shop orders in Planned status. However, the Planned status only exists on the shop order header level, while MSO schedules the individual operations. This is where I am currently a bit confused, especially regarding the interaction between the shop order status and the operation status.My questions are:When material is reserved, the shop order header status changes to Reserved. How does MSO handle these shop orders? Are they still considered for scheduling/rescheduling, or are they treated differently?When material is issued, the shop order header status changes to Started. What is the expected MSO behavior in this case?Also, what happens if an operation has already been started, but material has not yet been reserved or issued? How should MSO handle such a scenario?From my understanding, operations that have already been started should not

Attendance note are available in IFS APP10 as follows and they can be visible in time card as well.  How does this work in IFS Cloud? Is it still available?

Hi all,Users are required to send E-Invoices including invoices images based on their custom layouts but when processing an e-invoice it always picks the default/standard print layout and generates the xml.There are layouts made based on different country requirements and need to set it up against each company print and currently when trying to send e-invoice there is no option to select it. Is there a way to achieve this or any alternative solutions?Appreciate your answers and suggestions.Thank you.

Hi TeamWe are currently planning the migration of our IFS Cloud 24R2 environment from on-premises VMware infrastructure to Azure Virtual Machines, and we would like to seek your guidance on the appropriate migration approach.We are evaluating the following two options: Lift-and-Shift (Rehost): Migrating the existing VMware-based environment directly to Azure VMs with minimal changes. Redeployment (Rebuild): Rebuilding the IFS Cloud environment natively in Azure following recommended architecture and deployment practices. Our key questions are:Does IFS recommend Lift-and-Shift for IFS Cloud 24R2 environments, or is a Redeployment approach generally preferred? From your experience, what are the advantages and risks associated with each approach in the context of IFS Cloud?Additionally, since the IFS Cloud ERP application stack involves Kubernetes-based components, we would like to understand:If we proceed with Lift-and-Shift, could this introduce any potential issues with Kubernetes cl

One of our customers upgraded to 24R2 recently. The release upgrade started on 1/22/2025 and build place was updated on  3/7/2025.Now, in their Build place (DEV) environment, the application version and framework version are different.However, in the relevant TEST (useplace) environment both application and framework versions are the same. Could you please clarify,How something like this could have happened What is the impact this will have on future deliveries/fixes. What can be done to get the useplace and prod environments to the same framework version as dev.

When a Shop Order is Infinite Scheduled (unscheduled by MSO) the Operation Start and Stop Times are consecutive. Each operation step is to begin when the one prior completes.When I run MSO, the last operation step is not scheduled to begin right after the one prior. The first 2 operation steps are “Set Up” and “Test Piece” and have machine set up times. The last operation step (COA) is the actual production run and uses machine run factor.Each operation uses the same work center, resource and labor class. Each shop order is backward scheduled. The only interesting thing I have found is that the first 2 operations, when scheduled by MSO, are scheduled to run at the Start Date and leaves the 3rd operation step for a day before or day of the shop order finish date. What am I missing here? 

When creating a new quote, Site is not highlighted…..Users are missing changing the site since it defaults to the default user site.How can I get it to highlight like the other mandatory fields?  

Hi.I’ve created a CommandGroup button called ‘QuickRaport’ – how can I edit it? For example, to change the label or the variables. There’s an option to duplicate the button, but I still can’t edit it.Do you know how to do this?Application service update: 25.1.4 Framework service update: 25.1.12Thank youTomek 

When attempting to use the IFS REST API Task in Workflow, internal API calls always result in a 500 response error. This doesn’t occur when other, external APIs are called the same way (like https://postman-echo.com/post) which run as expected. Calling internal APIs always returns the same 500 error. The APIs worked when called through Postman, however when using the Workflow and attempting to replicate the API request, it fails.For example, here’s the api request I use to get the a Bearer token which fails in IFS Workflow but succeeds in postman:  

Hello,I’ve created some workflows, deployed them and everythin OK. But when I want to undeploy them (deploying a new version of it), how can it be unlocked?Locked by Another UserThank you

We are starting to use service contracts (IFS 8) and some of our customers pay for one year in advance. Is there a way to have the service contract set up to show monthly the consumption of the prepaid dollars and then start charging when the year is used up?

Does anyone know how to split supplier allocation in IFS? If I want to give 50% of the volume to one supplier and 50% to another, what needs to change in IFS? how does it behave? Thanks!

Good afternoon,we updated our IFS to 25R2 since 2 weeks now and I realized a sudden change, that customer orders are falling more frequently into Blocked status due to credit limit being exceeded. The Credit limit is not new to us, but I am surprised how customer orders that have been shipped will still fall on blocked status.I noticed this because the Incoming Delivery Notifications go into status Stopped.In my opinion, if an order is released and free to be shipped, the credit check should not be applied to those orders anymore. The check should only happen at the Release stage. Anybody else having this experience with 25R2? I couldn’t find anything in the release notes, so I am not sure if it’s a bug or intended by IFS.

Hi All,I wanted to check if anyone here has implemented a third-party Sales Configurator, specifically Tacton, integrated with IFS Cloud.We’re looking to better understand: How the Tacton integration with IFS was designed and implemented Key considerations during setup (e.g., CTO vs non-CTO approaches) Challenges faced during the implementation Lessons learned or best practices from your experienceAny insights, recommendations, or examples you can share would be greatly appreciated and will help us evaluate the best approach for our requirements.

Hello!I'm hoping I can get some assistance on this questionFor reporting purposes one of our branches would like us to create a GST-Exempt tax code with 0% tax and ensure this will reflect on the Tax Transactions screen.This is currently what we have set up for them, but the NA does not pull on the tax transactions If I were to create the GST- Exempt 0%, how would I ensure this gets reflected on the tax transactions report?Thanks in advance! 

Hi Experts,We have a specific requirements from customer. Does anyone faces such situation, your guidance is highly appreciated.Customer has an Appointment Window for 6 months in current legacy system. So they want the from IFS too. But as per IFS that long window is not allowed. Do you have any best practices for the Appointment Scheduling window. I have experience of having 42 days Scheduling window (3 days Dynamic Work Days + 39 Appointment Work Days) but not working with 6 months window. If IFS doesn’t handle such long window any workaround to handle 6 months appointment booking window.Your timely suggestion will help me a lot. Regards,RR

Please guide me through to get rid of following error and to succeed with the deletion of this record.Thanks/ 

It seems that you need an existing record in the Register Arrivals screen in order to select that line and then use the line-specific commands to Create the PO.  What if you’ve never created a PO for this PN?  In this case, when you search the Register Arrivals screen, there are no records and when there are not records, there is no line to select to enable the command to create PO. Thank youPatrick

Hello,Does anybody knows the view or the name of the table taht gives the name of the printer on the report archived ? I try with the debugging mode but i don’t find it. Thank’s.

Hello,We are upgrading from IFS 10 (IEE) to Cloud.  Some of our “10” users access the Time Clock from their laptops.  Is it possible for an IFS “end-user” to access the the Cloud Time Clock?  We have Time Clock IAM (service user) Clients working but would like the added flexibility.Thanks!  Troy

Hello IFS Community,I exported a layout from the IFS CFG environment on the Report Definition page. It’s a working layout that I previously modified and now need to update. However, when I try to open it in IFS Report Designer (connected to the CFG environment), the PDF does not open.I haven’t made any changes yet. Even when I try to open layouts that I had successfully modified before, the PDF still does not open.Has anyone experienced this behavior or know what might be causing it?As shown in the screenshot below, I am connected to the CFG environment. 

This seems like a basic request but I cannot find any way to achieve this inside IFS (Apps10).If we have a part shortage, how can we generate a list of all top level parts (manufactured units) that this part could go into?With a lot of manual work/expanding of assemblies we can get there using the Complete Where Used and Component Where Used screens, but we have to expand all of the multiple level sub-assemblies in order to find all of the top level parts that are impacted.Surely there has to be a better, quicker way to identify just a simple list of top level units (final assembly) that would require a specific part?

Hello,I want to add a custon field “Read only” in the page Inventory Part In Stock.The entity is InventoryPartInStock.I created the custom attribut to this entity. Using “Page designer” I can add the field to the page “Quantity per Location Details” But the field is not available on the list “Inventory Part In Stock” Do you have an explanation or an idea? Thank you per advance.

Hi,Hope someone has a good idea for my following case:Two advance invoice were sent to customer and paid(1000aud) in full. After that, the customer order quantity was decreased.The shipment was sent and the last invoice was created(900aud), cupia generated automatically -100aud via offset. In this case, customer has overpaid. Could anyone please guide me how to handle this open cupia?Thanks,

Dear All, I was working with Work Orders, Permits and Isolation orders. The whole idea was to create Work Task Templates and Pm actions involving Permits and Isolation orders so that 1 Work Order would suffice. I want to create 1 Work Order where 2 Work Tasks need to be done (with a dependency Start after Finish).The 1st Work Task involves welding so the machine has to be 100% electrically isolated - and will be performed by a Welder. The 2nd Work Task is a calibaration mode, so the machine must have power, but still be isolated from the normal production. Conveyor belts (that are powered separately) are not allowed to be running. So different kind of permitThe thing is, apparently to be able to start the 1st Work Task, both permits need to be released. Despite the fact that the Work Task are 2 completely separate things that are performed after each other, by different people, maybe even with a day in between due to scheduling conflicts.  So this does not seem to making sense to me. I