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11529 Topics

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

I have a condition on my or gate, when value is not null then …The condition is not respected, any idea why please? Thank’s in advance

709

2 days ago

RaanaDo Gooder (Customer)

asked in Buying (Procurement, Demand Planner, ASC, SRM)

Receipt - Print Barcode Labels - IFS Cloud

Hello I am trying to Uncheck the “Use Predefined Pack Size” field to have my configuration but it’s not editable in this view. Path: Procurement > Receipt > Receipt > Details > Print > Print Barcode Labels

271

2 days ago

agovindarajanDo Gooder (Customer)

asked in Buying (Procurement, Demand Planner, ASC, SRM)

Shop order - Could not receive the part

We are using IFS Applications 9 and encountering an issue with a shop order. All components have been backflushed and issued correctly, and the operation completion quantities are accurate. However, the finished products have not been received into inventory vtrbijn km. We performed tests in the test environment using the same part, and the order was able to be closed without any issues. What could be the potential causes of this discrepancy? Thanks in advance.

364

2 days ago

athobieSidekick (Partner)

asked in Alliance

Unstallation and Shipping for a Service order

Hi,For a customer case, we would like to perform a service order for an “uninstallation” and the related reverse logistics : for this item unstalled, we should manage a shipping process from mobile edge.Several Cases seems to be possible :1/ no materiel line in the SV, you run the SV and you unstall an installed item and shipped it2/ no materiel line in the SV, you run the SV and you unstall a component and shipped it3/ no materiel line in the SV, you run the SV and you unstall an Unknown Item and shipped it (it’s unknown when the SV is created, but you could create it in the field when service agent arrive on site)For theses use cases : could be manage an unstallation and the shipping process in the field in the same way we manage a swap ?what is the best way ?Thanks and Regardsantony

302

2 days ago

IGMIGMIMXMDSidekick (Customer)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

FSM Lobby element designer, navigation search criteria

I am trying to add search criteria to the navigation section in a lobby, and am trying to add ‘or’ statments to the value field but it doenst work. Any ideas what I am doing wrong?

252

2 days ago

Timmermans RoelHero (Partner)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

Service Contract ID not visible for WO

Hi All, I am generating Wo’s from my Service Contract through PM actions. But I noticed that trhe field ‘Contract Id’, ‘Line No’ and ‘Customer No’ are not defined when creating the WO from that Service Contract. That strikes me as odd since that info is easily obtained. Adding the info after creatin is also not possible - IFS will give an error that the Contract ID cannot be edited for WO generated from PM actions. So somewhere in the background, IFS knows the WO was generated from a PM Action/Service Contract ID - but it does not provide the info. Is this a bug of an inconsistency from the application? It seems very strange and I can’t think of any good reason why this info should be missing. Best RegardsRoel Background info:Create Contract ID ‘3’Create PM plan for preventive maintenance for contract ID and generate WO ‘12’ from PM plan Check WO 12 - notice that Customer No, Contract ID and Line No are empty

303

3 days ago

blake.hamlinDo Gooder (Customer)

asked in IFS Cloud - New Customers

Name of ActionNote Field in Database

On the MRP Action Proposals screen, What is the name of the ActionNote field () in the backend database? I am attempting to add a condition to a lobby where action note = no but am struggling to find this field in =entity > solutions manager

334

3 days ago

Alexander HeinzeSuperhero (Employee)

asked in Document Management (DocMan)

Map Position on Media Items

On a configured IFS Cloud instance I came across this, map positions on media items. When taking photos in MWO, lat/long is captured and will show up here (as a proof of where the photo was taken).On 24.1 and 24.2 Vanilla instances that doesn't exist and if I add Object Connections I still don't see it. Hence I was wondering if I missed a step or if there is a setting in Docman?

243

3 days ago

lgiesslerSidekick (Customer)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

FSM Attachement total storage

Hello Community,I created this topic because I couldn't find what I was looking for in the community. If there is already a post that deals with this topic, please let me know, otherwise here is my explanation:I would like to know how I can access the attachments that are attached in FSM. More specifically, I would be interested in the following questions:Where can i access the attachement storage? Is there a software besides the Smart Client for this? Where can I check, what the total memory size of my attachments is? Is it possible to retrieve this information about the data in FSM without any other programs (apart from the Smart Client or a query via SQL)? Is it possible to adjust the storage capacity (within the sizing specified in the contract) independently?Perhaps one of you has an answer to one or other of my questions.Best regardsLars

212

3 days ago

Ed22Sidekick (Customer)

asked in IFS Cloud - New Customers

Column is not displayed

Hello, i would like to use column AvailableQty, but in IFS cloud it says that mandatory value is false? Despite that, it is possible to use this column in creating separate CF? In IFS cloud, I can see this column, but in Oracle SQL dont. Thanks

341

3 days ago

lgiesslerSidekick (Customer)

asked in Document Management (DocMan)

SMT Attachement total storage

Hello Community,I created this topic because I couldn't find what I was looking for in the community. If there is already a post that deals with this topic, please let me know, otherwise here is my explanation:I would like to know how I can access the attachments that are attached in SMT. More specifically, I would be interested in the following questions:Where can i access the attachement storage? Is there a software besides the Smart Client? What is the total memory size of my attachments? What is the current memory utilisation in my system? Is it possible to retrieve this information about the data in SMT without any other programmes (apart from the Smart Client or a query via SQL)? Is it possible to adjust the storage capacity (within the sizing specified in the contract) independently?Perhaps one of you has an answer to one or other of my questions.Best regardsLars

194

3 days ago

Miruna MSidekick (Partner)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

Cannot Cancel WT when clocking exists - error

Hi everyone,I have an issue. I am trying to reject a request work task from IFS Cloud (Apps for page designer) but I receive this error.If I want to cancel it from MWO it works but I want to access the page from the Cloud (to make some changes) and in the Cloud I can't get rid of this error.There is no work task clocking transaction:Do you have an idea how could I fix this? I am using 24R1 release.Thank you in advance!Kind Regards,Miruna

131

3 days ago

Nikila DisHero (Employee)

asked in Supply Chain

Cannot create Custom Field on Reference tab in the Business Opportunities.

We would like to request the addition of a custom field in the "Reference" tab of Business Opportunities. The relevant view and entity details are as follows:View: BUSINESS_OPPORTUNITY_REF Entity: BusinessOpportunityRefUnfortunately, we are unable to locate the BusinessOpportunityRef entity in the entity configurations. Additionally, it does not appear in the additional views of the entity. Could anyone please assist in identifying the correct configuration or guide us on the next steps to add the custom field in the "Reference" tab? Is this can be implemented using standard features. Regards,Nikila Dissanayake

281

3 days ago

ritankar_pDo Gooder (Customer)

asked in Finance (Financials)

Manual Supplier Invoice Error : You're not allowed to use Ledger Account

Hello,I am encountering an issue when trying to invoice a specific supplier in IFS, which triggers the following error message: "You are not allowed to use ledger account. Check account for Row ID 1."Upon investigation, I found that the same ledger account (identified by code_a) is being used for several other suppliers without issue. However, this error occurs only for a particular supplier.While reviewing the system, I discovered that one of the conditions for this error is when the posting_type is set to 'MANUAL'. I would like to know if there is a way to modify the posting_type in order to resolve this issue or I have to configure anything else ?Has anyone encountered a similar problem, or can you advise on how to adjust the posting type or troubleshoot this further?Thank you in advance for your help!

241

3 days ago

IFSRUNINNOVALSidekick (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Process Enrichment IFS Failure Event

When trying to deploy an event calling a workflow i get the following error : When looking at the event, i have : If deploying the event in Validation type i do not have this issue.I think the errorMessage is not compatible with the processEnrichment workflow type. How to deploy a process enrichment with error message to show to user please? Thank’s in advance

408

3 days ago

JulienDo Gooder (Customer)

asked in Supply Chain

Display different load types differently

Hi all In the Shop orders operation menu, I have my selection of production orders for which I want to see the overall load.I select production orders by departmentIn my printout I have a global workload of 594h for W46 (including planned, requested etc etc production orders).When I remove the requested production orders, the graph falls back to 294h (this is normal).My problem is: I'd like to distinguish each load source in the graph (e.g. solid line for firm orders and dotted line for requested orders).How can I do this? I have this=> I want to do this to symbolise the load of the requisitioned shop orders

201

4 days ago

mrodlkDo Gooder (Employee)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Is there an application table to track user login?

One of our App10 customers has a requirement to track user logins. This is part of an exercise, where they are looking to find out inactive accounts. Is there a way that we can fulfil their requirement through a SQL query (eg:- fnd_Sessions,Fnd_Client_Logon_Tab) without enabling DB auditing?

6423

5 days ago

Ed22Sidekick (Customer)

asked in IFS Cloud - New Customers

Error while adding new tabs

Hello, I want ann in this entity PurchaseOrder, in tab Purchase Order Invoice PurchaseOrderInvoiceList which is located in PurchaseOrderInvoice, but when i click on Content + icon => List and in List value I cannot find PurchaseOrderInvoiceList, it is possible to add?

13110

5 days ago

MuzYashoNSidekick (Partner)

asked in Buying (Procurement, Demand Planner, ASC, SRM)

IPR Server -Not running

Hi ,In cloud 24R1 , we are trying to get IPR working. The DP server is running, but we seem to have an issue with the IPR server. Please refer the screenshots below Can someone please explain how to get the IPR server running ? Kind RegardsYashodha

244

5 days ago

eqbstalSuperhero (Partner)

asked in Supply Chain

Selection on factor for Unit of Measure wrong?

Could anyone with IFS Cloud please verify if the same is popping up as at my place (I've checked two environments that are not connected, both IFS24R1)I want to see only the rows that have factor = 1. The above is the result. Makes no sense to me at all. Does this happen in your environment as well.First time in my career 😁that I could use Advanced search option:This gave me the desired result.

314

6 days ago

Ed22Sidekick (Customer)

asked in IFS Cloud - New Customers

Adding Permissions

Hello, should I allow some permissions while adding some CF in entity? Because I want to add a new button in commandgroups in entity Stock items in stock, but there are no button and when I add some, it dont display.Thanks for your responses

708

6 days ago

PIrelandSidekick (Employee)

asked in Document Management (DocMan)

Digital Signatures, E-Sign, need for certificates?

I watched the you tube video and studied what I think is the extend of the information in our help documentation. In the old days, we needed to have a certificate registered for the person who is doing the signing. I don’t see references to needing a certificate in the help documents but I do see a Signing Certificates section within the Solution Manager. Is that what I’m thinking about?How does all the work? Do I need to have a person who is signing a document have to be registered as having a signing certificate. How about for Internal vs External Users?Is there a place when I can see the whole story behind the use and setup of this functionality? Patrick

2468

6 days ago

bskallerudSidekick (Customer)

asked in Alliance

Astea: how do we populate these fields on service orders?

Is there a way to get this populated based on fields on Product/Customer/Item/Site? We would like to have these alerts active on eg. PMs

514

7 days ago

prabha.ruberuSidekick (Partner)

asked in Finance (Financials)

Load Id mandatory error when loading external supplier Payment

Hi team, To load a supplier payment into the Mixed Payment window using an external file template, I keep encountering an error: “ORA-20124: Error.NULLVALUE: Field [LOAD_ID] is mandatory for Ext Payment Item and requires a value.” I reviewed the External File column definitions but couldn't identify any column for the LOAD_ID.In the External Payments window, I also tried manually entering a Load ID, but there doesn’t seem to be a way to load the file for that specific Load ID. Could you provide input on what I should correct to successfully create the supplier payment? Thank you Best Regards,Prabha

262

7 days ago

prabha.ruberuSidekick (Partner)

asked in Finance (Financials)

IFS Credit Card Interface-Error when creating offset transaction

Hi Team,We are currently testing the IFS Credit Card Interface and encountered an error while posting a customer credit card-connected invoice. According to the IFS user guide, an offset transaction should be created when the invoice is posted. However, when posting the invoice, a background job is created with the description 'Create Offset Payment Transaction,' but it goes into a warning state with the error: 'ORA-20105: Payment.NOTRANS: Payment does not contain any transactions. Occurred when applying payment CUPOA 5 for Invoice 970000006. Offset unsuccessful. As a result, no offset transaction is created, and the CUPOA is matched with the customer check that was created at the time of delivery. Kindly help me figure out how to get the offset created in the system.Thank you. Best Regards,prabha

537

7 days ago

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