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Hi everyone,I'm currently supporting a client in evaluating a migration of their notification system from rules implemented in the Action Processor to the Notifier.I'm encountering some issues when trying to define the rule for triggering a ticket creation notification. Specifically, I'm struggling to get the rule to work as expected.Has anyone here already worked with the Notifier for managing notifications?Here’s the rule I’m trying to use:$new.actionTypeCount = 1 AND $new.actionType.shortCode = "ASSIGN"Any insights or examples would be greatly appreciated.Thanks in advance!

Hi All, I’m getting an error when trying to create a document using a REST API. I’m passing value as ‘YES’ for CreateFileRef, but it’s giving below error.  API DocumentationCore Code/ Function POSTMAN RequestPlease share if you have any input on this. Thanks & Regards,Asanka.

24.2.6In the Document Folder Navigator, on the Documents tab there are columns for Admin, Edit, and View access. My user has the system privilege of DocMan Administrator. For the document revision shown below, I have also granted explicit Admin access to my user/person.Why do these access columns read as ‘No’ in the Documents tab of the navigator? Where are these access values coming from? 

In product update “24R2 - News in Supply Chain” it says that is possible to load handling units with non-inventory parts. But I just can’t figure out how i can connect a non-inventory part from a shipment to a handling unit. Can anyone help? 

After creating a Business Activity via the CRM Panel using either the old or new Outlook - we have an option to create a linked Business Mail. Recently, our users have notified us that the linked Business Mail gets created but it does not have the body or attachment in it.We have tested this on our end and it’s not working in either of our test or production environment for any Business Mail that is created via the CRM Panel.We receive this error in the first attempt: After the second attempt, it works but the body and attachment is missing from the Business Mail.Has anyone run into this issue lately?This feature used to work. I checked our CRM and SRM Default values for adding the email body and attachment to the Business Mail via CRM Panel and they have not changed.

Hi, I am trying to post Json data to a Rest web service. I couldn’t send the Bearer authorization token to the routing address. I set Authentication Method as None on the Routing Address. I sent the authorization token by a header parameter. However, the header parameter is not seen on the Application Message. Then, the response message returned the “401: Unauthorized access” message. What is the problem? Routing AddressApplication Message The ScriptDECLARE access_token_ VARCHAR2(5000) := ifsapp.sfn_bt_variable_api.get_degisken_degeri('MEDITEK_WS_TOKEN'); options_ VARCHAR2(5000); bxml_ CLOB;BEGIN options_ := 'Authorization: Bearer ' || access_token_; dbms_output.put_line(options_); bxml_ := '{ "TCKIMLIKNO": "12345678910", "ADI": "HASAN HÜSEYİN", "SOYADI": "YÜCEL PLSQL", "CINSIYETI": "ERKEK", "DOGUMTARIHI": "2000-01-21T00:00", "DOGUMYERI": "KOCASINAN", "MEDENIHALI": "BEKAR", "KANGRUBU": "ZZRH+", "OGRENIMDURUMU": "LISANS", "I

Is there a way to change the session expiration value in 24R2?  In 24R2, the default is 1800 seconds (30 minutes).  This is incredibly frustrating and far too short.

Hello IFS community,I dont see the difference between tardy orders and passed due orders in MSO. (illustation attached)I looked at the start, finish and need dates but i dont see a logical conclusion.Can someone help me pleaseThanks in advance 

Hi guys, Is there a way of change the promise delivery date for all lines at once? For example, when we update the WANTED DELIVERY DATE on CUSTOMER ORDER, it ask us if we want to change all CUSTOMER ORDER LINE WANTED DELIVERY DATE.Thanks, Gianni Neves

Hello,I have a question about sold fixed assets and the FA balances analysis.We sold a fixed asset on February 21st, as you can see in the screenshot below.This fixed asset can be found in the balance for Period 1 (the period before the sale) with the status "Sold."However, when I try to obtain a balance for Period 2, I cannot find this sold fixed asset.I have noticed that this problem occurs for all fixed assets.The accountants need a report of fixed assets to compare it to the balance sheet, which we cannot obtain at the moment.Is there a way to set up this screen to include all fixed assets with all statuses?Best regards.

Hi Everyone, We have noticed the recently created KB article from IFS (KB0085167) state that the Removal of Basic Auth Support by Microsoft on Exchange Online.This states "If you are using the Basic Authentication to connect IFS Connect Mail Sender or Mail Reader to Exchange Online, these connections will stop working in September 2025" and the fixed UPD29 will be released in August.Practically, this time period would not be sufficient to build and install UPD29 by September.When we checked the provided link to Microsoft Tech community it states that the change would be starting from 1st of March 2026.https://techcommunity.microsoft.com/blog/exchange/exchange-online-to-retire-basic-auth-for-client-submission-smtp-auth/4114750Quoted from the MS link:We will be making this change beginning March 1st 2026 and completing April 30th 2026, (previously September 2025). Is there any new updates for the planned date for this Basuc Auth support removal according to IFS? 

Hello,can any one share process to add partner users for IFS Cloud Hosted IFS Environments (IFS Cloud) in CFG environment they access the applicationRegardsPankaj

Hi,We have a factory where we blend chemicals, we have four blenders of various sizes.I’ve created a Work Center and added the four blenders as Resources. I’d like to limit the lot size-in a shop order- each resource can handle. E.g. Resource B can’t handle a shop order of 5000 litres as it can only contain 1.000litres. Thanks for your help.   

Hello, can you help me with this problem? Unable to match purchase order and invoice with additional costs in different currency in posting proposal. Have purchase order in USD, invoice for goods from PO in USD, but invoice for additional cost is in EUR.If use function “Price Adjustement Purchas” in posting proposal, add cost in row but when want the row save, mistage message is displeyed “Invoice XXX in USD already exist. It is not possible to match the same receipt with diffrent currency”. Thank you in advance.Jaroslava

Hi All,Do we have any standard IFS reports to extract data stored in Education, Certificates and Work Experience tabs? Or we need to develop new report through IFS business reporter?Regards,MalinG.

Hi,When testing the connection in IFS Cloud (24R2) to PSO (24R2), it keeps failing. Upon initial configuration, the following error appeared.  “Failed to connect to IFS Optimization server account Default. Error message was: 403 - Forbidden. The user IFSSCHEDULING and the parameters OpenIdAuthority, OpenIdClientId, UserNameClaim may need to be set up manually. Do you want to continue?” I’ve reviewed other community posts that had similar errors and they were able to resolve it by whitelising the IP addresses.  I’ve checked with the customer and they said that the environments are running on the same server and able to ping each other successfully.  Are there any other issues during setup that can cause this error? In PSO, the parameters are blank.  

Hello,Our Key Users for migration project (IFS 8 to IFS Cloud 24R1) report they can not add a standard operation to a shop order.  The HTTP code error is 403, here is the response body :  code: "SE_UNAUTHORIZED"internal: 2message: "Insufficient privileges."They all have a permission set named “IFS_ALL” which I ensure has all projections set as full granted on permission set tab.They can actually add an operation to a shop order, but not a standard operation from the dialog page (you can see the button command pressed on the operations tab)On Routing > Add standard operation, there is no issue.I did not found any affectation page related to shop order, as it can exist for BUYERS / PURCHASE team.I tried to debug the PLSQL code from the ShopOrderHandling projection but seems there is no exception thrown.I checked related subjects on community and it seems it is directly impacted by projections permissions, which I repeat, are all added to the key users role, with full access granted (a

Hi, We have started getting an Oracle ‘Bad depth indicator’ error when calling ‘Error_Sys.Record_General’ function from a custom event.   We have reported this to IFS support who in turn have raised this with Oracle support. Please see the long response from them below. In short they have concluded that it is intermittent and that they don’t know how to re create it. They have given us a workaround which is to re compile the affected packages.   Has anyone else seen this error? “ This was the full error stack we extracted when you were getting the error within purchase order lines.  ORA-64610: bad depth indicator ORA-06512: at line 16 ORA-06512: at "IFSAPP.FND_EVENT_ACTION_API", line 2186 ORA-06512: at "IFSAPP.FND_EVENT_ACTION_API", line 2304 ORA-06512: at "IFSAPP.ERROR_SYS", line 128 ORA-06512: at "SYS.UTL_CALL_STACK", line 99 ORA-06512: at "IFSAPP.ERROR_SYS", line 113 ORA-06512: at "IFSAPP.ERROR_SYS", line 119 ORA-06512: at "IFSAPP.ERROR_SYS", line 337 ORA-06512: at line 3 ORA-06512:

 I am attempting to Add CreateDate field in Header of InventoryValuePerPeriod screen to the Value Per Part tab (inventoryValuePart entity) for our ETL extract. IFS configuration for CreateDate CustomField:attempt1:   attempt2:   Results of column is Null:   Backend shows values: 

Hello dear community,I would like to monitor my work in progress using different accounting accounts (Raw materials, Consumables, Labour, Supplies, etc.).When I set up the M40 with a C124 control type, for example, the accounting entry for consumption on a shop order is made correctly on the different accounts. However, when the shop order is closed, the system displays an M40 charge control error stating that it can't find a control type and the only way to resolve this error at the moment is to set up an account in the posting header in the ‘Val def no TC value’ field. This means that you will then have to make a manual accounting entry to balance the various WIP accounts.Has anyone been able to find a control type for M40 that allows the work in progress to be tracked in detail on the same accounts when the shop order is issued and when the shop order is received?Please find the expected diagram in the attachment. 

Hello. I am looking for information on how to determine in ETM whether a custom field value brought back from an event is a Shared Field. I have an Event mapper where I am able to bring back the customFieldsMap. One of the fields I happen to know is a Shared Field, but I want to code my mapper to verify that the value is coming from a shared field, but I can’t see any attribute which would identify the field as a Shared Field. This is what I get for the field: "COST-CENTRE": {                "imageId": 0,                "customLookupValueId": 0,                "assystRESTType": "customField",                "assystRESTXMLType": "webCustomPropertyValueDto",                "objectAvailable": true,                "systemRecordFlag": false,                "decimalValue": 0,                "customFieldId": 79913,                "version": 1,                "entityInstanceId": 15400971,                "customFieldShortCode": "COST-CENTRE",                "singleSelectValue": {               

This is my scenario at the moment:I have created a custom component that has a utility file with a procedure (I will be using this procedure in the next step) I updated component “order” deploy.ini to include my custom component as a DYNAMIC dependency I customized an entity in the “order” component by adding a calculated field using “DbSqlImplementation” and called the procedure that is in my custom component. I made sure to use the “DynamicComponentReference” annotation After generating and deploying the customized entity in component “order,”  I received a PLS-00201: Identifier COMPONENT_{our cust component}_SYS.INSTALLED…. error - which would make sense because my updated deploy.ini from step 2 has not been installed yetQuestions:How do I get this to work and have a successful sanity build?

If you use the standard object connection transformation you can Attach documents to the Service Contract and get them to the work task. Source on the files at Task is But If you transfer this Work Task to mobile. It doesn´t appear.If directly attaching document of the same document class to task, it will appear in MWO. It seem like MWO doesn´t replicate documents that is part of an object connection transformation in cloud? 

Hello, it is possible to save and display some error logs and messages to the lobby? Because in IFS Cloud, when some error occures, error message displayes and after few seconds disappers.  Thanks

Is it possible to update values on a custom field through migration job in IFS Cloud?I’m trying to set a value in a custom Cf$ screen using migrate from source data I see no exception but the value is not updated.I even tried hard coding all the keys and value still no luck. Ideas appreciated.