Send a Package Part from Request Work Task

Hi,

Package Parts are a concept of the sales module (or the Supply Chain Management module in marketing sense) in IFS Applications and IFS Cloud, meaning that they are designed to be used with Sales Quotations, Customer Orders, RMAs, and Business Opportunities (when IFS CRM module is also used). A Package Part is essentially a Non-Inventory Sales Part comprising of multiple components, which are either Sales Parts or Non-Inventory Sales Parts. Since IFS Applications 23R2, also configured Sales Parts (CTO) can be included as components on a Package Part.

Due to Package Parts having the possibility to include Non-Inventory Sales Parts and configurable Sales Parts, they are not compatible with service flows as they focus on (non-configured) Inventory Parts. That is why Package Parts are not seen as options on e.g. the material tab of a Work Task, and why I don’t expect IFS R&D enabling Package Parts with the service module processes in the future either. That is not to say there couldn’t be some other sort of solution for making it possible to have multiple parts connected to one, I just doubt it would be the Package Part functionality.

Note that in inter-site flows, the Package Part structure is transferred via messages and can be viewed (but not edited) from the connected internal Purchase Order, as the Package Part structure can then be transferred onto an internal Customer Order connected to the internal Purchase Order.

Regards,
Lauri