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To plan and schedule work tasks from a work order on Dispatch Console, I’m trying to get the scheduling dataset up and running. However, I’ve been unable to connect the Maintenance Organization Site to the Scheduling Dataset.

Individually, I can see the options in the dropdown for both, but when I select a value for either the Maintenance Organization Site or the Scheduling Dataset, the other option disappears.

Could I be missing a data setup that enables the connection between the Maintenance Organization Site and the Scheduling Dataset?

 

 

 

Thank you

Hi Raghav,

What is the product version?

Regards,

Thilina.

Hi Thilina,

The product version is 24.2.3

Regards,

Raghav

 

 

Hi Raghav,

Please see the below test plan:

 

After selecting the scheduling dataset, the Maintenance organization site should not go blank. This is not a functionality issue; it may be a defect in the application. You may raise a ticket with the IFS support team.

 

Regards,

Thilina.

Hi Thilina,

Thank you for your feedback.

Actually, I found out what the issue was.

In Dispatch Console Dataset Access, my Dataset connected with the wrong company for whatever reason. Thereafter, I created another dataset and the second time it got linked with the correct company. Hence, I was able to connect the Maintenance Organization Site to the Scheduling Dataset.

 

Thank you and Best regards,

Raghav

             

 

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