We go live in a week or so. Is there a way in service to define the starting ID for Service Requests and Request Work Tasks. Right now the sequencing starts at one. With the way oracle sorts IDs, this will become a problem when there are million plus IDs… i.e. the sort sequence will look like this: 1, 10, 100, 1000, 10000 then 2, 20, 200, 2000 20000 etc. If there were a way to define the start value, we would like to know about. I suspect it is not possible.

