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11577 Topics

tonybiaginiSidekick (Customer)

What is the simplest way to transfer/return Intercompany Orders.

Background: Two Sites belong to the same company. Site A supplies parts (including configured parts) to Site B. When Site B reports a defective part, Site B must complete an MRB case, physically inform Site A, and Site A must complete a RMA case.Problem: Site B has to create a new PO (and inform Site A) AND site A can’t issue credit since both sites are under the same company. Both sites, essentially, must start from scratch and perform much “foot work” outside of IFS.Request: What is the simplest process to transfer parts between sites AND return parts while cataloging MRB/RMA cases?Notes:Distribution orders aren’t viable since parts are often configurable. Solution must drive demand like a customer order. Solution must (of course) be traceable in IFS.

4624

2 years ago

MiguelSidekick (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Custom Event - Award Contract for specific categories

Hi experts,Please see screenshots and code below.I would like to be able to restrict the Categories of Sales Contracts that can be awarded by users that have allocated a permission (NP_CM_L1_AWARD) set that allows them to Award Sales Contracts.For instance I do not want them to be able to Award Contracts category L2 or L3.I am having the “mutating” issue.Could you please advise on any ideas on how to overcome this issue?Many thanksMiguel DECLAREinvalid_code EXCEPTION;invalid_str VARCHAR2(100);CATEGORY1_NAME VARCHAR2(100);category_ VARCHAR2(100);BEGINselect CATEGORY1_NAME into category_fromIFSAPP.SALES_CONTRACT; IF category_ in ('NP_STANDARD_L2','NP_STANDARD_L3') THEN invalid_str := 'NP Error - You cannot Award a Sales Contract Category L2 or L3!'; RAISE INVALID_CODE; END IF;EXCEPTIONWHEN INVALID_CODE THENError_SYS.system_general('System Error: '||INVALID_STR);END;

1013

2 years ago

InfAnkurSSidekick (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Where can i get a ready content on IFS ERP V10 Basic Navigation content

Where can i get a ready content on IFS ERP V10 Basic Navigation content, tips and tricks etc. kind of a document or a PPT

2209

2 years ago

cjohnsonSuperhero (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Aurena access question

Hello, I have begun to use the IFS Aurena interface, and I am unsure how a user is created and how Permission Sets are applied to the user. I am able to find Solution Manager and search for users, but that appears to be the extent of it. Is the IEE setup and option not available in Aurena? From the Users screen, there seems to be very little that can be done. Any guidance on this would be greatly appreciated!

802

2 years ago

SGrant89Hero (Employee)

asked in assyst General

Getting the selected decision answer of a decision task using assystREST

Is there any possibility to get the selected Decision Answer of a Decision Task using assystREST? From playing around with the API, I can get the Attached Decision Answers on the Decision Task event, but I can't find any easy way to see which one was selected. I also had a look at the Actions schema which includes a Decision field, but it seems like this is only used when taking a Decision action via REST, and doesn't return a value after the fact.

2502

2 years ago

michelHero (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

how to hide the tab page in aurena app10？

hihow to hide the tab page in aurena？just like the tab “no parts lines” in “purchase order” window

1442

2 years ago

lopespetroHero (Customer)

asked in Assets (Asset Management)

How to scrap an object with a canceled work order with "not done" task step?

Hi All.How to scrap an object with a canceled work order with “not done” task step?I have some canceled work orders and there are some task steps wih not done status and the system does not allow to scrap the object and I can not reopen the work order.Tks a lot

2083

2 years ago

MirajSidekick (Partner)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

FSM cloud integration with azure file share

Hi Experts,I am trying to setup a file integration with FSM for the first time. The FSM app is setup as an app service in Azure. within the same resource group a storage account is created, within which a file share is setup in order to do the file integration. with the following folder structureI now tried a basic outbound integration,When I trigger this, I run into the following error, I then tried my luck with an inbound integration by creating a monitor schedule, Now I tried uploading a simple xml file that ought to create a request, in the specified folderBut nothing happens, I don’t see the request getting created, nor anything in the integration log to point that this was picked up and processed up by the application.So this is where I stand now. I’m pretty sure I am doing some trivial mistake(s) as this is my first attempt at a file integration. I would greatly appreciate any help to get this off the ground

3924

2 years ago

AwijeDo Gooder (Partner)

asked in Finance (Financials)

ISO20022 with payment method CHK

I would like to know the difference between TRF and CHK on suppler electronic payment address.Thanks

7417

2 years ago

ronhuHero (Customer)

asked in Finance (Financials)

Project Delivery - Wrong GL Account posted

Community, wondering how to fix this issue. now at GL, we realized the wrong GL account 5500 is posted for project issue(PROJISS). Please refer to the screenshots attached.

805

2 years ago

eqbstalSuperhero (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Automatic Translation of entered data

What would be a way to go forward if a customer works in multiple languages and enters the description in, for example, English and there should be a French, German and Spanish description.Up to now I would say, they have to manually translate or use copy/paste via a web translation service.Is there a method that you can think of?Steve

1082

2 years ago

Nikita38Sidekick (Partner)

asked in Service (Touch Apps, MWO, MRO)

Apps10 - TouchApps configuration with Azure AD

Hi,Customer is in the process of setting up Touch Apps in order to enable Mobile Work Order.When using Database authentication, the deployment and activation of MWO was successful by logging in with the ifsapp account. But customer is now using Azure AD authentication and when he wants to manage his TouchApps installation, he is redirected to the Office 365 login screen. As a result, it is no longer possible to use the ifsapp account. Is it normal ?Do you know the URL redirects on the Office 365 side and the IFS app so that Azure AD authentication can be turn off for Touch Apps management?Or should we set up an admin user account that can log in via Azure AD authentication? What permission sets should be assigned to it? Below is the configuration of the external redirect URIs on the server : Is anyone able to point me in the right direction ?I’m very new to setting up Azure AD authentication.Customer is using IFS Applications 10 UPD12. Thanks and regards.

2193

2 years ago

bruno phadkeDo Gooder (Partner)

asked in Support & Services FAQs and Help

waitlisting for a course

can somebody clarify, once a course started, what happens to the waitlisted candidates.are they automatically registered for next available course as per schedule ? is there a notification to waitlisted candidates indicating if ? appreciate an update. Bruno

1081

2 years ago

JuniSihombingHero (Customer)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

Signature is not printed in Service Report

Hi all,we have custom client-report (rdlc) which contains signature (format jpg) in it.On DEV, ACC, TEST, the printed report has signature on it.e.g. On PROD the signature cannot be shown in the report. The Code-Table Cust App Params (SAS TOKEN) exists in all environments. Any idea why PROD cannot print the signature? ~Juni

1946

2 years ago

mlcscottonnSidekick (Customer)

asked in Finance (Financials)

Custom Field on Supplier Invoices Analysis

I want to create a custom field on the supplier invoices analysis screen but no data is showing.I am going to the LU IncomingInvoice: Using the api ‘project_api.get_name’. The field code_c is the project_id.When I load the custom field to the view I see no data: I have managed to create this custom field on the Supplier Invoice Analysis (detailed screen) which uses LU ‘InvoiceLedgerItem’.Any ideas?Thank you.

1121

2 years ago

ntran2022Do Gooder (Customer)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

PSO Limits number of activities rule

Hello,We are trying to limit our bucket resource to 3 activities per slot period. I’ve tried to set this up in the Rule and Rule collections then applied the rule under Resource Types for the bucket resource but when I test this out, I am still seeing slots open up for the bucket resource. Is there any other parameter or configuration that I might be overlooked?Please advise if possible. Thank you!

1432

2 years ago

Callum.BaikailuDo Gooder (Customer)

asked in Insights (Business Reporter and Analysis Models, EOI)

Industries Lobby Documentation

Hi all, My business is looking to upgrade to Cloud in the near future, trying to understand lobbies in more detail.I’m struggling to find documentation relating to what appears to be ‘out of the box’ lobby environments, as detailed in the following YouTube video. See 24:46 for a screenshot. (1) IFS Cloud 21R1 – Industry Lobbies Overview and Demo - YouTubeI’m really interested in understanding the lobbies (which appear to be pre-setup) for different industries. Taking ‘Discrete Manufacturing’ as an example, are there ready made links to sections detailing Engineering, Quality, Manufacturing etc? What I’m trying to find out is:The links: IFS CENTRAL > INDUSTRIES > MANUFACTURING SOLUTIONS > SOLUTION - DISCRETE MANUFACTURING > MANUFACTURING > MANUFACTURING PLANNINGThis guides me to a lobby detailing manufacturing planning details. Is this lobby out of the box designed? I.e. a template for me to use Is the Lobby ‘GUI’ out of the box? I.e. the hyperlink path taking me to Manuf

2602

2 years ago

VincentMetgeDo Gooder (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

ifs cloud SSO azure authentication problem

Hello all,I have a proble when connecting to ifs cloud with sso auhentication.The error message is “Oops! Something went wrongUnexpected error when authenticating with identity provider” But there is no detail telling me where the error comes from.Any idea ? Many thanks in advance.regardsVincent

12478

2 years ago

FPayabSidekick (Partner)

asked in Buying (Procurement, Demand Planner, ASC, SRM)

Auto Shipment Type on Order Line

is it possible to set the Shipment Type automatically to (NR - Create Shipment on Release) in the Delivery Information tab when a customer order is created. I have set the shipment type to (At Order Release) in the Basic Date but it is not working.

3952

2 years ago

bskallerudSidekick (Customer)

asked in Alliance

Shortcuts from Installed Item v15.4

In the Astea Browser we can right click on a line in Installed Item and create a new Service Order (or other action) Is it possible to do something similar in v15.4 Web Employee Portal (I do not yet have a test environemnt for this)? I can’t find anything in 15.2

615

2 years ago

Susan SuSidekick (Customer)

asked in Buying (Procurement, Demand Planner, ASC, SRM)

B2B supply portal - request for order quotation does not work

Hi We have order quotation with status= created, which wait for supplier to answer, but when we go supplier portal , there is nothing shown up as below snap shot. Please help to check the reason and how to make it happen. ThanksSusan

1394

2 years ago

ChristopheSidekick (Partner)

asked in Alliance

V15.4 manager workbench

in V15.4 the manager workbench seems to be no more available as a separate application. Does this module “still availble “and we need to log to the employee portal to have the same functionalities ?Thanks for your feedbackrgdsChristophe

923

2 years ago

Thushitha ChandrasiriSuperhero (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Person_Info_Comm_Method_tab

Hi,Does someone know in which version/release in IFS Apps, the table Person_Info_Comm_Method_tab was removed ?I can see that it’s not in App9 and later, but can see in App8.However, in the environment I checked, that table is not being updated with the records added to the Communication Method tab in the Person record. There are some old records in that table.The Comm_Method_tab where party_type = ‘PERSON’ is the table which is get updated with the records added.This causes me to think that the earlier table might have been removed in a release/service pack in App8.Someone have an idea ? Thank you,

1424

2 years ago

carlosfmendesHero (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Application Messages Errors - Scheduling System Data USERS

Hi everyone, I have errors every 10 minutes when a task Scheduling System Data USERS runs. (Image Applications Message Errors)What exactly does this do?Does this really need to run, considering it always gives error? (Image Error 1)The error is due to a URL that doesn’t exist. If the task is needed what should be the URL? If I disable it, we get another error. (Image Error 2) Thanks in advance for your help!Carlos Mendes Applications Message ErrorsError 1Error 2

964

2 years ago

mfrejikSidekick (Customer)

asked in Distribution (CRM, Commerce)

Undo Executed Transport Task?

Hello, Is there a way to undo an executed transport task? Thanks,Mike

2853

2 years ago

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