Solved

Unable to select a Functional Object to a Service Request.We have created a functional object, however having trouble adding this to a Service Request/Work Task.Are there any documentation on explaining how this link happens? Please see the example and screen shots below.User = IFSAPPSites Per User is defined as shown below.Functional Object that was created as shown below.When creating a work order the Object is not selectable as demonstrated below.Can anyone shed some light to why this object is not visible/selectable? 

Hi everybody,we import external supplier invoices (xml) from our DMS system to IFS APPS10. Usually, if the checkbox “Create when checked” is unchecked, IFS should not create the manual supplier invoice automatically. But it does.Is that a bug? I also assigned this to the supplier:Did I forget something else?

Hi, For a customer, we would like to run a process flow based on Event (not query) in order to update the Orig. Due Date of ALL material lines. The customer process follows the process below :1/ Create SV2/ Update ETA date on the activity (not in the order but in the activity level)3/ Run a process flow to set the same date on ALL  Orig. Due Date of ALL materials lines (for example if we have 2 or 3 lines)(This process is a workaround as we don’t have the ETA date on the general queue)  We suceed to make an API that update only one material line, but not all.Do you know a way to update multiple lines in API for a Service Order with multiple lines (in this case it’s for material line, but it could be relevant for multiples service line, etc..) Thanks and Regards anthony 

Hi All,Is there any way to define a sample values specially for TEXT fields in the projection attributes so that it can be viewed from API Doc Viewer?Currently you can only see ‘It is a Text’ but customers prefer a sample value instead.e.g.Post Code: “SW1A 0AA” 

Hello,  I have an issue with the tax clearance voucher. The lines are not generated although the parametres seem to be correct. Any suggestions why the selection is empty ? Best regards 

When I attach a file to a design part revision, the attached document also appears on the tree screen on the left side of Engineering part navigator screen.Is it possible to hide the attached document from this tree screen in IFS APP10 ?

Can a direct Shipment be billed in multiple Invoices?  Example, we  have a CO for 1500 pcs which creates a PO for 1500 from the supplier.  When the 1500 pcs it Debits CoGS and Credits RNV for the receipt of the 1500 pcs.  But the shipment is actually on two containers (one with 1000 pcs and one with 500 pcs).  Can we create two separate invoices?  One for 1000 pcs and another for 500 pcs?  the test we did allowed us to change the qty on the invoice to 1000, but it will not allow us to bill the other 500 pcs.  Thanks in advance for the help.  

Do you know if there is a possibility to change the information that is displayed in the web dispatch console activity card ? we would like to display some customized field without having to put the mouse on each card ? if it’s not possible do you know if it will be doable in a future SU ?We would like also to know if the possibilty to display the map on an other screen is available in the next SU4 or will be available later ?thanks

Hello,Where can I find and modify the entity “BusObjRepresentativeOrderQuotation”? On the Representative 360 page, on the sales quotation tab, I would like to add a field for created date, but there doesnt seem to be a way to. The Entity is not listed on the entities page nor on the entity configuration page where I would like to add a custom field to said entity.Any and all advise would be appreciated.Thanks,Bryan

Hello, Why can’t I find api explorer window in IFS10?See attachedThanksRoss 

Hi Team, Can you please provide basic steps on how we can configure ARP Broadcast from PSO to FSM? We need to get position and team related data from PSO to FSM. We understand this can be done using ARP Broadcast. Kindly provide basic steps on it.  Regards,AJAY

Hello!I am struggling with qualifications obtained from an attended training event. I can not see achieved certificate/competence in employee file despite its connection to a specific course. How should I act?Thank you in advance!

We would like to begin using the ABC Cycle Counting functionality in IFS and would like to better understand how to get started. We have already defined the perimeters for ABC Class and have a background job running monthly to update those values. I am curious how to dictate the count frequency per class and how the system generates the count list daily. Any help here is appreciated.All the best,Sarah

Hello, what’s the difference between the two modules Cash Flow Analysis vs. Cash Planning?My current understanding is that Cash Planning was introduced in IFS Cloud 21R1 and has the same functionalities then Cash Flow Analysis and is now (22R1) even better/improved. So, what’s the point in even using Cash Flow Analysis in IFS Cloud? Or in other words why do both still exist? Is it planned to remove Cash Flow Analysis ?  ThanksAlex

Hi All,We use UNSPCS classification standard for Part numbers. Accordingly, there are instances where the “Part No’ and ‘Node ID’ could have the same value. In such instance, when trying to connect the part to the node, it gives below error message.However, Node ID and Part No are two different things, where we are not trying to create another Node with same Node ID, it’s that we are trying to connect a part with same value for the node. This error is observed in App10 UPD9. Is this a bug? Is it corrected in any latest update? Thanks. 

Hi TeamWe have a report where the service order - resolution text is shown in the body of the report.Though the field is multi line, can grow is true, the field truncates the content of the resolve text.What should be done in this case?kindly suggest.

 Hello  I would like to know if there is anyway I can print out a “String” based on the parent task field value $CURRENT_VALUE + “Reporter Name” + $new.affectedUser.name +"<br>" + "Technology = "+ $new.parentEvent.W("TECHNOLGY").name +"<br>"+ "Start Date = "+ $new.parentEvent.W("ACCESS_START_DATE") +"<br>"+"TEMPORARILY_ACCESS"+" == "+ $new.parentEvent.W("TEMPORARILY_ACCESS") So basically what I’m trying to do rather than the users in each task have to access the main record I want to output the fields directly from the parent ticket into the tasks, which I have done successfully,   my problem is the field “Technology” as it is a single select field and act as a visibility filter based on value for multiple WebCustomGroups on the same form,  which have additional or different fields besides the common details so I would like to show a different text output for each value of “Technology”right now most fields on the form shows as NO VALUE when called via the expression a

Please help with Outlook Calendar Sync from Outlook to IFS.We configured Outlook synchronization with IFS Cloud and it works in one way(IFS->Outlook), but it doesn’t work in other way (Outlook->IFS). See below:Meeting in outlookMeeting from outlook is in log but it is not in cloud pages: Business Acitivies and in My CalendarIn cloud page Business Acitivies I can’t see appointment from OutlookIn my calendar page I can not see appointment created in OutlookI have only 2 errors in LogIn Log we can see sync debug of meeting “Test” created in IFS​​​​​We done everything as described  in documentation: https://docs.ifs.com/techdocs/23r1/040_tailoring/300_extensibility/600_integration/rmpanl/outlookcalendarsynchronizer/We enabled debug messages on the Calendar Sync configuration pageWe restarted the rmpanel container.IFS Cloud Web version: 22.2.7.20230331080827.0

In Apps10 and previous version I am able to import base64 decoded attachments with IFS Connect/SOAP together with the eInvoice XML by usage of tag “Attachments”.In IFS Cloud I recognized there is a Rest service ReceiveEinvoiceService in order to import eInvoices via REST. Basically it works fine, I am able to create the invoices via Postman. But, how can I import documents together with the eInvoice? The Rest API documentation says:If Invoice Image/Attachments are added (which is optional) to the message, ReceiveEinvoiceStructure, then the message needs to beprocessed in several steps in the follwing way:1. Call the Action ReceiveEinvoice with a parameter of type ReceiveEinvoiceStructure. A response is returned with an Identifier ofthe message (MessageId) and URLs (placeholders) to be able to upload Invoice Image and Invoice Attachments.2. Upload (stream) the Invoice Image and other Attachments using the URLs returned by the respons from Action ReceiveEinvoice in step 1.3. Call the Act

Hi,does anyone exprerience with availability of Trip Tracker 9 for Android 12? It’s not available in Google Play on my smartphone.I’ve tried to use direct link (IFS Trip Tracker 9 – Aplikace na Google Play) copied from my desktop Google Play web page but on my smartphone it returns error that this application is not available for my device because it was created for older Android version.Are these versions compatible or will be this application prepared for this Android version?Daniel

Hi collegues,I am experimenting this issue in FSM 6.10 when more than one items must be represented on the map. With only one item per day is working and painting it well on the map. Best regards.

Afternoon all,Creating new documents has suddenly stop working for us - I’m told it was working fine yesterday but today any attempt to create and attach a new document all system areas just hangs (below) If I hover over the Stop button I can see this:Very strange - our Test environment works fine still.Does anyone know which Middleware Service this might be, or Batch Queue in IFS itself, that I can give a kick to solve this ?Apps9 by the way.Regards,Liam

Hi All,I have a customer who is looking for a way to make the application meet all combination rules before a combination is allowed to post? As an example these combination rules are defined in the systemAccount 7640 Branch 4011 Department 45 was allowed to be entered and posted and while that does meet combination rule 90, it does not meet the requirements of combination rules 1036 or1063. Is there a way to configure the system to validate all the available rules before allowing to enter an transaction. Thank You. Best Regards,prabha

How do I add a new association number to my supplier in IFS Cloud?I can only see a LOV of previous association numbers that I do not want to use.