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In 23R1 business activity window , under activity type we can only see meeting and task . how can i activate the rest . what is the window to activate the rest . 

 

 

This is Apps9 but I imagine Cloud is simlar?  Basic Data setting...

 


Ah … here it is..

 

 


HI @Chamaka Wimalarathne ,

 

You can define valid activity types in basic data page of CRM/SRM default values.

Please note that you cannot add CHAT activity type manually. 

 

 

Best regards,

Masheesh


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