In 23R1 business activity window , under activity type we can only see meeting and task . how can i activate the rest . what is the window to activate the rest .
Best answer by Masheesh
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Getting more activity types in business activity window 23R1
Userlevel 7
+14
Userlevel 6
+13
This is Apps9 but I imagine Cloud is simlar? Basic Data setting...
Userlevel 6
+13
Ah … here it is..
HI
You can define valid activity types in basic data page of CRM/SRM default values.
Please note that you cannot add CHAT activity type manually.
Best regards,
Masheesh
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