Solved

HiWe are getting an Invalid Member Name error upon running an IFS Quick report. The SQL used runs fine in PL/SQL Developer.The report contains a number of parameters which require user input so have used prompts such as ('%&User_ID%')  which have worked fine previously. The report also contains a couple of UNION ALL statements.Any suggestions on what is causing this would be appreciated.Thanks 

Hello, I am setting up Aurena for our maintenance department. How do I disable the link function of text in Aurena? For example I have this window in Aurena/ Technical Portals/ Work Details.Text in blue are all links, but this does not lead to helpful information. So I would like to turn this link into plain text. How do I do this?

We are unable to use IFS Notify Me 9 and Incident Reporter 9 on newer Samsung (Android) devices since the last google play system update on the 1st April 23.We offer up our own touch apps server, so existing users are unaffected but any new ones are not able to use the mobile apps.Does anyone know what happened here? Is there play to backdate the support for these apps?I read the master article, and it seems that there can be some lag in updates but I dont want to lose the functionality altogether.

Hi everyone!Is it possible to cancel travel request when it is selected?Thanks for infoRomana

Hi,I would like to change the document revision from A1 to simply A without any numeric character.Is it possibly to modify in Page Designer or in IFS Dev ?Regards 

In our IFS10 Test environment, I was trying to run a sql statement report, as long as it took more than 53 seconds to finish, the system will popup the following Gateway error.  But I never had problem with the same report in IFS9.  Could someone give me some suggestions?thanks,David Cheng 

Hello, Community!I need help with the custom page creation funcionality on IFS Cloud. I followed the steps shown on IFS Cloud technical documentation on how to create a custom page and I’ve managed to:Create a new entity; Create Persistents custom fields on the new entity; Create a new projection and tied it with the new entity; Create a new page and then added all the persistent custom fields through page designer.The problem now is, I cannot input any information on the custom fields I’ve created. It doesn’t even have the iput box, so I can’t type any information in.I’ve placed the custom fields using the group element in Page Designer.Can you help me?Thank you!

Hi All, I would like to know, is there any impact on 'reserved’ stocks while doing stock counting, i.e. do we need to un-reserve all materials pegged with orders (CO, SO,... etc) or not ? -Thieuban-

When trying to add a new Inventory Part I am getting a system error that says, “Part Main Group is Mandatory. Please Update”. Does anyone know what field this refers to or how to resolve? Thanks  

Hello all,Is there anything on the Purchase Order where the buyer can tell quality to inspect a non-standard / non-inventory part before moving to production or engineering? I’m sure we could add a note somewhere, but I was hoping there is a flag that could be checked.Thank you in advance for your input

I am an undergraduate trainee systems engineer at IFS & new to these things. Can someone help me with the steps to perform the cloning process & the things we should consider before performing cloning?

In Astea alliance v14, dispatch console is not connecting to only 2 out of 6 sessions.Tried (DSE and cache services) service restarts and IIS resets.Even after multiple such attempts the dispatch console remains disconnected to the 2 sessions only. Anything we can do to resolve it?

Hi All, I have two Employees who has been assigned to the work location ID “Thu” And I have created a “Employee Selection Template” and when I “preview” the Template details both assigned employees shows without any issue.  But When I try to use the same template to load the details in the “Employee new Schedule Assignment”  window, all the employees are getting filtered instead of those two employees. Is this a bug? or should anything else needs to be done to fix this.   

Dear IFS Community;Does anyone know how to import field Phone for a Lead with a Migration Job?I don’t understand why this field is not available in the File Mapping tab for BUSINESS_LEAD view (same issue with Mobile or Email).I try to add manually a field named "PHONE", no error on the execution but it’s not working. Missing Fields in the File Mapping tag for BUSINESS_LEAD viewAdd field PHONE manually (not working)If someone have a solution to this it’s will be very helpfull.Thanks

Could the field the Select Statement is entered into when adding a Custom Field PLEASE PLEASE PLEASE PLEASE PLEASE be a properly sized text editor?  It’s nigh on impossible to work with in this limited ‘ticker tape’ size. Thank you!! Linda      

Where can I find the schedule for the Application 10 updates?

Currently (23r1) we only allow a single quote to be attached to any Request.I am encountering scenarios where we would want multiple quotes per request.  Is there any plan to add this flexibility?Scenario:There’s an initial fault, for which a quote is issued (and accepted) so work can begin.  While performing that work, further damage is discovered to another part of the assembly, and the desire is to create a second scope with its own quote for that additional work.  Work should be able to continue on the original scope, which was already approved, whether or not the customer accepts the second scope quote. 

Hi Did anyone try to use ScanIt on Android 4.4 version? One of our customer has Falcon X4 devices and there is not possibility to upgrade Android version to newer one. Accesing through web browser(Chrome, Safafi) is invonvenient and very slow. Is any workaround or just only changing devices?

Please let me know if 23R1 supports the followingIs it possible to use Export control in the rental management function of Customer order?

How can contact users be tagged on events so they can watch the progress of work.This would be on events that they did not directly submit/create nor would they be assigned the event directly or in a service department they were members of. I saw a previous post from Robert Wood that seemed to indicate this functionality was going to be available in assyst 11.6; however, were currently at version 11.6.1  and I don’t see any functionality on our end user portal or even within assyst web?  I’m not finding any way to follow or tag or add to watchlist?  

Hi,is it possible to add multiple addresses for a warehouse.On the address tab, we can see the button add and delete ?if yes what is the setting to put button available ? Thanks and Regards

I know we can calculate demonstrated capacity for a single work center. Can demonstrated capacity be calculated for all work centers in a site? We have 100+ work centers and want to be able to compare demonstrated vs average capacity on a weekly basis without having to calculate each work center individually. IFSAPP10Thanks, Eric

Hello Community, Can we link a same employee to multiple sites when linking employees in Service?Normally employee original site will be taken.This employee has been already linked as MCPR linked employee. Thank you and Best regards,Kalhari.

Hello everyone,I wrote a script that copies permissions/roles from one user to another. I refresh the security, the roles are assigned correctly in the application, but after logging in by the user, there is still no access to everything. Does anyone have an idea what's missing?  DECLARE    USER_ROLE_COPY_ VARCHAR(3200) := 'USER.LOGIN1';    USER_ROLE_GRANTED_ VARCHAR(3200) := 'USER.LOGIN1';    CURSOR TEMP_ (LOGIN_CO_ VARCHAR2,LOGIN_GT_ VARCHAR2) IS        select ROLE from FND_USER_ROLE WHERE IDENTITY=LOGIN_CO_ AND ROLE NOT IN (select ROLE from FND_USER_ROLE WHERE IDENTITY=LOGIN_GT_);BEGIN    FOR TEMP IN TEMP_ (USER_ROLE_COPY_,USER_ROLE_GRANTED_) LOOP        Fnd_User_Role_API.Set_Role(USER_ROLE_GRANTED_, TEMP.ROLE, TRUE);    END LOOP;    Fnd_User_Role_API.Refresh__(USER_ROLE_GRANTED_);    Security_SYS.Refresh_Active_List__(1);END; 

Hi, I am currently setting up the first sets of service bundles at my organization and I am running into an odd error. Everything is working fine in our development environment, but not in production. When I try submitting a service request from a bundle, I get the following error message in the console:2023-07-17 08:05:50,898 WARN  [com.axiossystems.assyst.domain.events.EventSlaClock] (default task-44) Priority was not matched for and event against the sla =>  [ SlaDto ] ID: 3 ShortCode: CHANGE SLA. No sla response or resolve times can be set for event.assystNet simply states: The requested resource cannot be processed by the underlying application services. I have checked multiple settings related to our SLAs and I can’t seem to figure out what is going wrong. Would anyone be able to help?