Solved

Hello,I’m using IFS Cloud. I currently have a custom event and an event action that should send an email every time a Business Opportunity closes. For some reason, even when the mail sender is on, emails aren’t being sent. Does anyone know why this might be the case? Everything looks fine to me.My Custom Event: Custom Attribute defined in the Custom event above My Event action When I close a Business Opportunity with the Reason ID of 40, nothing happens.

Installing the MICR font for printing checks in the USA.When exporting the XML data from IFS to my pc and then open the check in Report Designer, the font seems OK, so issue is with the installation in the IFS database. The font is in the attached zipped file (GnuMICR.ttf). I have used the option to drag the font onto the Report Fonts page in IFS and the GnuMICR font appears in the list as described, but it is not applied when printing a check. 

Hello,Is there a place IFS Cloud stores the logs of events, custom events, event actions, etc?I have an emailing event action but we aren’t getting any emails sent out, and other than doing an email trace, we have no way to debug to test what’s causing emails to not get sent/emails failing.Any and all advise would be greatly appreciated.Thanks,Bryan

Previously, the object connections in the document revision page showed both the object ID in the key field and the object description. Can both of these information be displayed here? 

Community, Does APP10 comes with Kanban Lobby? i cannot find it in our system. Thank you.

Hi,We have around 30-50 work task and want to assign different resources to each task , is there a shortcut for that ? Thanks

Hi All.I’m using IFSAPPs10 UPD17 and we are thinking on upgrading to IFS cloud. is there any material (word, slide, pdf) comparing the IFS cloud x IFSAPPS10?EAM, lobby, solution etc.Also pointing the improvements like change site of the serial object while moving.Tks a lot.Br.Lopes

Hello,I currently have a custom event and event action that sends an email out. I would like to have a custom attribute on the custom event that gets the email we need to send to. This is currently what I haveSadly, this ends up in an error, no matter the formatting. I’ve tried just using BusinessOpportunityHandling.GetDefaultsForSendMail and multiple different formats, but nothing works. Can someone please show me how to properly do this? all of the ifs documentation shows are actual API calls like:but when you go to API Explorer in IFS Cloud, there are no actual “APIs” like this, only projections, which as I understand it, are oData API’s. There’s no other documentation for IFS. Any and all advise would be greatly appreciated.Thanks,Bryan

Hello, I’m wondering what the formatting might look like for when you try to call a projection function as an API call? I’d like to call the GetDefaultsForSendMail function from the BusinessOpportunityHandling Projection. I know the API is called Business_Opportunity_API but I have no way of seeing what the method looks like for the GetDefaultsForSendMail function. There is no real API documentation in the API explorer, only the projection (oData API) documentation. I’m trying to execute a PL/SQL server method to call that API function for an event action. Thanks,Bryan

Hello, I am currently trying to use the writeback functionality in Business Reporter.When I am working on creating the Procedure for the the writeback, if I update the API package and try to use the writeback functionality again, I am returned with this error: ‘Existing state of has been invalidated’. I have refreshed my cache, logged out and back in, and nothing changes it. The API works normally from inside SQL Developer.  I am unsure of how to solve this error, any advice is appreciated.

Anybody who ever managed to pick up Technical Characteristics and merge them into a document using macros?If so - can you share how to set up the object connection to manage this? 

I keep seeing references to an admin page. However, ours doesn’t have one. IFS App 10 update 13. How do I find it / get it? We read that you can turn off multiple supervisors there.  Thanks

Hi All, Below is the error I am getting in Background Job.Any idea? “Error when calculating the requirement date for Site/material SFR01/129650026, Class ABC C. The requirement date does not exist in the production line calendar.”

Couple of LTU related questions: What is for an IFS implementation the option to have LTU users in place? I mean how can we start using LTU? I noticed the description of what LTU users are in the following thread. Do I have it correctly memorized that we will prepare a permission set and IFS will turn it into a permission set to be used for LTU users? I think that for time registration or TripTracker LTU is needed/best. Is that a correct assumption?

Hello,Is there any documentation on how to create custom APIs and API calls for IFS Cloud? A lot of the documentation on the IFS Cloud technical documentation site either isn’t helpful, or it’s full of broken links. Even the 22r1 and newer links are broken with a 404 missing page error.Thanks,Bryan

Can this button be moved? (Or get a different color. Red for example) See picture belowWe have now experienced several people who have had the file deleted even though they have been asked if they want to delete the file.BrLinda  

Hi,We have enabled status changes in FSM according to DSE_ALLOCATION.After the status is changed, PSO reflects the same status, but the tasks are all getting left aligned & not considering the Off shift time. All of the tasks are getting scheduled next to each other irrespective of the Plan Start definition either in the earlier DSE_ALLOCATION table or FSM TASK property.

I am trying to enable macros for MS Word from Demo Showroom environment 22R2. I have copied my macros from an environment also 22R2 that works - but in my demoshowroom environment - the IFS Fields are not appearing in MS WordI noticed that I got a message that Macros has been blocked. But after having enabled all macros in the MS Word Trust Center - the IFS fields are still not vissible for insert in the document.Any tips must appreciated :-)  This is for a very important demo and this is a key scenario for the customer/kim

Hi All,When we creating a new revision of an existing document, if we uncheck the "Keep file" option, there is no drag and drop option enabled in ‘New Document Revision’.Why this functionality is not added to the ‘New Document Revision’ ? If anyone needs to add a document it should be done through Document Revision window. This causes a time loss. Best Regards,Roshan 

Hello,does anybody know how can i extend dlgDynamicLov for ProcessID in the Audit Form.Best RegardMatthias

Hi All,We have a requirement where we are creating a Service Request from ETM.We are able to create a Service Request but the issue is we are not able to check the checkbox for Bundled Service Offering. We want to submit the Parent and Bundled Service Requests together.Please help.Thanks & Regards,Manish Verma

We have Knowledge Procedures which were working fine in older versions.Recently, when we moved to 11.5 and we added tile color and tile image to Knowledge Procedures. Everything looks fine but as soon as we click on “View Draft”, all the sections get cleared out. All the information like text, images gets wiped out in below Sections of Knowledge Procedure:Problem Solution Environment Cause.Did anyone face this issue and have any solution? Thanks & Regards,Manish Verma

Hi there, I was wondering if it was possible to include the link of the event in question in an Action Template? I’ve tried many things but it does not seem to work for different reasons. Here are some things that I have tried:Pasting the link in the template’s description and modifying the link’s event id with the current [EVENT_ID] value. Using the Action Template’s built-in text formatting URL. For the link here I used the same formatting as in #1. Is there a way to do this?

Hi everybody,I am using IFS v9 and I need to print a particular delivery note via pl/sql.I have tried the following code (which I am not sure will work)set SERVEROUTPUT ONDECLARE conf_attr_ VARCHAR2(4000); ordrsp_site_ VARCHAR2(5); change_online_ VARCHAR2(4000); media_code_ VARCHAR2(40); report_attr_ VARCHAR2(2000); parameter_attr_ VARCHAR2(2000); attr_ VARCHAR2(200); printer_id_ VARCHAR2(100); result_key_ NUMBER; print_job_id_ NUMBER; delnote_no_ VARCHAR2(15); count_ NUMBER := 0;BEGIN IFSAPP.Client_SYS.Clear_Attr(report_attr_); IFSAPP.Client_SYS.Clear_Attr(parameter_attr_); IFSAPP.Client_SYS.Add_To_Attr('REPORT_ID', 'SHIPMENT_DELIVERY_NOTE_REP', report_attr_); IFSAPP.Client_SYS.Add_To_Attr('DELNOTE_NO', 200, parameter_attr_); printer_id_ := IFSAPP.Printer_Connection_API.Get_Default_Printer('IFSAPP', 'SHIPMENT_DELIVERY_NOTE_REP'); DBMS_OUTPUT.PUT_LINE('printer_id : ' ||

What steps are needed to move an FTP document repository? We moved repository to a new server location and new IP address. Should add the new Repository Address and User first? I don’t want to break the document link in IFS. I have read a few community postings but could not find a step by step process to follow. We copied our Document server to a new host and it has a new IP. Can someone provide direction?  We use APPS10 UPD#11Thank you,