Solved

Is it possible to hide the Progress bar entirely in AssystNet for Service Offerings with an attached Process? In addition, is it possible to leave the Progress Bar, but mark certain stages in Process Designer to not be showing in AssystNet? We have some very long processes, with sub processes, that the end user really doesn’t need to worry about or have visibility to. 

How to add an API authentication In Aurena (APP10)?Basic Authentication or 0Auth ? Thanks in Advance

Hello,Could you help me?How to attach document both in line and in header?App10 is environment.REgards

Hi Community ,In a maintenance plan that uses both accumulated and limit parameters,. Currently, when both triggers are met, the system generates two work orders using the same work template. However, if there is a need to get separate work lists for each trigger type,.how to configure the system to assign different work templates for accumulated and limit triggers, ensuring each work order reflects the appropriate maintenance actions?Your assistance would be much appreciated.

We have a situation where a customer prefers to pay under a single invoice name. To accommodate this, we need to consolidate all their prices under one price list. However, since they have different prices for the same items at different plants, we need to assign four different prices to the same items. Unfortunately, the sales price list only allows us to set a single price per part, or two prices if the part is listed in two different currencies. The differences in prices are the shipping prices if that helps anything.

What is the difference between Approved and Released status for Document Revision?Document Revision once Approved can no longer be edited. What is the purpose / reason for then having to change the status to Released? Is there any harm / functionality misses in leaving a Document Revision in status Approved?

Hi all, we are looking to see if there is an ability to add a parameter into a Database task. we have a process that looks at the order type and releases orders from planned but unfortunately there is only the option to use ORDER_CREATED_TIME_OFFSET. I’m hoping to be able to reference Wanted Delivery date / time instead.Is this customisable and if so, where could one reference the above?As always, any pointers massively appreciated.

Hello,I’m wondering if its possible in Aurena to give a user the ability to delete/detach a document from a single IFS screen (ex. Sales Contracts)?  When trying to set this up it appears that they either have access to do it on all forms or none of them. 

Hi Community, Is there a risk to delete some standard non use class document like : Regards, Christophe

Hi experts!  There is a need to setup some Audits for a customer for some tables they frequently work with. I know these logs get stored in the metrix_audit table. Considering the long run, there will be a high number of records in this table after some time. Therefore, does the baseline FSM application clear these records automatllcally from time to time? If not, is it possible to implement such a feature and how can this be achieved? Regards,Buddhima

Hi everyone,the "PM Action" type in inventory part availability planning and have encountered fields labeled "Order Ref 2," "Order Ref 3," and "Order Ref 4." I'm struggling to understand what these references are. Can anyone provide clarification? ref 1 in pm action no the help tab isn't helping  Thanks in advance for your insights!

 How to Define Po Number Series and made PO Number Not Editable fieldSome times user Enter Manula number on the “Order No” field any idea how to over come this issue , with Basic Data withing IFS  

Is it possible to configure the application so that it informs users that the validity of their application password will expire in the coming days and that they should change the password ? This question is for the IFS app that is launched from the IEE (not for IFS cloud or aurena).  

Hello,in the past we already worked a lot with checklists. But only order related. Now we have started also with first activity based checklist. For some reasons there is a need to fill a checklist in some cases automatically. (e. g. is an order is getting cancelled from customer)Unfortunalety I don’t have any example API requests for activity based checklists, only for order related checklists.Does anyone have a simple API example how to fill up an activity based checklist and could provide here? Thanks a lot! 👍RegardsTorsten

We have updated the Astea from Version 14.0.0.24 to 14.0.0.29 as well as we have added Portugal language in Astea Mobile and All technicians has updated the Mobile Application on their device but after that Technicians are not able to login into Astea Mobile Application using  facial recognition in iPhone. We have suggested to re-install the application and re-configure the facial recognition on device but still after that technicians are not able to use facial recognition. Please suggest.

Hello,Need your help to understand how the Project cost is calculated when a shop order is connected to a project activity.Here are the steps that I followed for my tests:Activity Materials and Services > Misc.Parts tab: I have added a Manufactured Inventory Part Y. Proceeded with “Create Project Supply Request”: so, the shop order has been created automatically for the Part Y. I have received and closed the Shop order, also verified that there is a cost calculated. Proceeded with “Issue from inventory to Project” for the Part Y.When I verify the Project Cost, on the Project Connections, I can see the cost of the shop order but only on the Used Cost and there is no value on the Actual Cost.Is there a missing step or posting control that we should do to have a Project Actual Cost connected to the shop order cost? Thank you!

I am working in the Apps 10 UPD 23 GCS IEE environment and I am trying to manage a Shop Order Multi-Level Repair Structure.  I can get the structure to appear but when I RMB on any of the components in the tree, the component replacement selection is grayed out.Is this due to a permissions issue?  If so, what permission should be granted to allow that function to be used?  Thanks!!  

Community, I have a AR report template that needs to be removed. see below highlighted EXCL_1440. can anyone advise how to remove this one? Thank you. 

Dear all, Can you please explain the impact of using Pseudo codes and Code string completion through an example. Is it a mandatory basic data set up in financials ?Many Thanks,Lakna 

Hi,Is there any update to the Undo Delivery option for service orders in the latest cloud releases?  Please refer to below post for more information.  

We use standard costing and our product structures are defined accordingly. When we produce a product, say 1000 pounds of final material, the system reserves and backflushes the required materials based on the product structure.Given that our production is measured in pounds, it is challenging to predict the exact amount of material the recipe will require. We want to know if there is a way, after completing the shop order, to adjust the quantity of material used (either by adding or reducing it). This adjustment would allow us to see the shop order cost variance. Currently, we cannot see any variance as it always matches the standard cost.Is there a method to achieve this adjustment post-production to reflect the actual material usage and, consequently, see the cost variance? TLDR : Can we manually issue more material than the assigned quantity in IFS?Thanks

Please share “How to use” user manual in Portugal language.

As I’m learning Data Migration Manager I have created a few projects. For a couple of them, while Mapping Legacy Tables to Migration Object there has not been any Target Tables available in the Smart Mapping assistant and I have had a hard time figuring out why. Am I missing any setup? What are the requirements for Target Tables to be available for Smart Mapping? 

Good Morning,Looking for some information relating to configured parts. Especially around unconfigured Customer Order Lines.If I create a customer order line for a configured part(supply SO), however I haven't configured this yet, how does the planning aspects see the components?CO header is still planned.Thanks,Jamie

Hi Community,When working on a project, is it possible to reserve materials from standard inventory and completely bypass using project inventory?My objective is to use a project-connected shop order and source the sub-components directly from the standard inventory.Thanks in advance for your help!