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Astea: Undo GL Batch Export not available in profile

  • September 6, 2024
  • 3 replies
  • 28 views

bskallerud
Sidekick (Customer)
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I have a UAT environment where Undo GL Batch Export is not available in one of the profiles. GL Application setup: 

 

Best answer by Phil Seifert

Hi Bjรถrn,

Does the account logging in have the Financial Link portal  assigned to it? Most of the GL related modules are only for that portal.

Also try search for Undo instead of Batch 

Check Employees Security portals for that user.

The only other thing I can think of at the moment if they have the portal is whether the security role assigned (if there is one) might have the module disabled.

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3 replies

Phil Seifert
Ultimate Hero (Employee)
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  • Ultimate Hero (Employee)
  • 1296 replies
  • Answer
  • September 6, 2024

Hi Bjรถrn,

Does the account logging in have the Financial Link portal  assigned to it? Most of the GL related modules are only for that portal.

Also try search for Undo instead of Batch 

Check Employees Security portals for that user.

The only other thing I can think of at the moment if they have the portal is whether the security role assigned (if there is one) might have the module disabled.


bskallerud
Sidekick (Customer)
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  • Author
  • Sidekick (Customer)
  • 206 replies
  • September 6, 2024

Thanks, Phil - yes, Financial Link is enabled for this user . Itโ€™s weird. 


bskallerud
Sidekick (Customer)
Forum|alt.badge.img+11
  • Author
  • Sidekick (Customer)
  • 206 replies
  • September 6, 2024

Found out the user account did not have Customizer enabled - had to add Undo GL Export Batch to the security role for Super user


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