Solved

In the previous version of IFS cloud (23R1 for sure), there was the possibility to add a picture to resource icon on dispatch console, under the person page. I can see only the fist letter of name and surname. (T0)Do you have any suggestions?  

Hi,  Aurena user has all the privileges/authorisations for the Procurement module, but user cannot create new supplier, it seems like insufficient privileges, where to look? Error is “No Access, Your system administrator has not granted permission to complete that action”Ps: Client says he gets this error on when creating new supplier and when converting Purchase request to Purchase order.Need help.Thanks.

Hi, I am Mehmet from Polipa Plastic. I need to add new users in IFS Lifecycle for technical support. 

Hello, I would have a questions about adding new column to the entity InventoryValuePart, after adding my own attribute CF_SUM through configuration entity I would like to add this entity through page designer, however after clicking to the content + the Attribute will not display it, how can I solve it? Thank you

Hello,I am trying to update the value VendorNo from the CustomerOrderSet with using the BPAs.I have created below diagram:In the first block I am reading customer order: In the condition block I am checking if the customer order is from the DE country In the 3rd step I am updating the VendorNo:In last block I am Re Reading Customer Order When I am Inspecting the Diagram with Customer Order Number the operation is successed and I am not getting any errors:If I activate the workflow and open the Customer Order and query for orders I am getting this error: Do you have any suggestion or ideas what I am doing wrong?

We have a problem.A customer paid  invoices in EUR , but the invoice had a different currency issued.  When the invoice was closed, the exchange rate difference was booked as a CUPOA. How do we close the CUPOA and book the amount as a gain / loss ?

Hello Everyone, seeking your thoughts in here.I am trying to deliver a Non inventory sales part using a customer order. I assumed if we release the order then I can directly deliver the parts as the part is non inventory. This works if the wanted delivery date is the current date.But If I create the customer order with the wanted delivery date as a future date. After releasing, I cannot perform the delivery until I perform the Reserve customer order even though its non inventory sales part. If not “Non inv Sales part Qty to deliver” field is not updated with the order line Qty.  If the Wanted delivery date is current date If wanted delivery date is future dateIn quick order flow handling shows the next step as reserve. If I perform the reservation generally. It updates the Non inv qty to deliver field and then I can deliver the order. Same behaviour can be seen in App10.Is there any explanation for this behaviour? Or am I missing any setting? Appreciate your thoughts on this. Thanks,Ch

We have a situation where in both 22R1 and now 22R2, the reporting pods need to be restarted several times a month.  Has anyone else encountered this or know what may be the cause?When it occurs:We see that print jobs go into Waiting status inside IFS.  No errors are seen but depending on what/how they are printing, some users get a message that the print is taking time and will be completed as a background job.  Checking the status of the pods, no errors or bad status is shown.  Everything appears fine.Performing a stop and then a start on the ifsapp-reporting-<id> pod immediately starts processing the jobs again.The problem occurs mostly when we have heavier volumes (most of which are actually PDF) are being printed.Here is what we have tried so far to resolve, which doesn’t appear to have made any difference:Created a dedicated “In Sequence” report message queue and message queue (instead of “In Parallel” to try to avoid contention) for the jobs being sent to the NO_PRINTOUT p

 Hey all,Wanted to create a navigation link on the work details page for mobile MWO that lists all the request work tasks with the same request scope.I did the Navigation Link as you can see below, and it work correctly when I use it through IFS Cloud, but once I try it on mobile I get a blank page   Have tried both “Online Jt Task Lov List” and “Jt Task Lov List”On IFS Cloud I get:On Mobile I get: Any idea what I could be doing wrong? Or is this not possible through configuration?

Hi all,We are implementing Aurena and doing some testing and I have a shop order where the start date and finish dates are the same. The routing is set up with no M/C run time and a Labour run time of 240 hours.The need date is 3 months in the future.Reardless of the direction of scheduling should the operation hours be reflected in the Start date and finsh date, i.e. 240 hours different. Thereofre with a need date of 21/10/24 and backward scheduling have a finish date of 18/10/24 and a Start date of 06/09/24 Thanks in advance

Hi Team,User can't be able to approve the invoices, all options are greyed out. 

I have a UAT environment where Undo GL Batch Export is not available in one of the profiles. GL Application setup:  

I use the work_time_calendar_api.get_work_days_between() function in several of my SQL scripts, and it works great. Is there a way, using the work time calendar, to calculate a date from a given date with a delta?For instance (pseudocode): get_work_days_between(calendar,‘2024-09-03’,’2024-09-05’) will return 2 in my environment.Is there a function that exists that will allow a date argument ‘2024-09-03’ and a variable argument of ‘2’ and return the value of ‘2024-09-05’?thanks!Eric

I'm trying do find a way of work for Partially delivered Shipment and print shipment delivery note For exampleOrder is 50 LinesShipment 50 LinesWe Partially pick 20 lines and the truck arrives and picks it up, print shipment delivery notefor those lines.We continue to pick the rest now we want to print new shipment delivery note for those 30lines  Now here is the wish list an easy way of work for this, and keeping the same Shipment ID We “know” how to split the shipment to 2 different but we think this is to cumbersome for you warehouse workers  we are currently on 22r2     

We created a Credit Invoice from a Customer Order Invoice.  It created in the Preliminary Status, but does not give us the option to Print.  Can anyone explain what is causing this? 

When looking for an inventory part through the mobile work order, I am getting the below message I used the find part option under the Material section under Work Details,  

We are using IFS cloud version 23R.1.8. Goal to solve: I want to set-up a storage at the production line with the most commonly used materials (eg. screws, bolts, washers). I will use real time consumption to decrease the stock-levels at the production storage. Once the level of material is below a certain point I want to automatically get more material from our main storage. Therefore I have set my eyes on using Kanban Circuits to solve this with signal type Automatic (Reorder Point).Problem:I have successfully created a Kanban Circuit in our test environment (which has production data), activated it and made a replenishment using “Kanban Reorder Point Request”. A Transport Task (TT) of the needed quantity is created automatically, so far so good.My problem is that the reserved articles are not placed on a new TT but on a closed TT from 2020. I have tried different locations and get the same issue, but it varies on which existing TT it places the material on. It never creates a new TT

Hi Community, new in doc management.  how can I fix this one ?   Thanks in advance

Hi allI'm working with Linear Assets in IFS Cloud and I can't find the Linear Assets tab in the Work Order.In the MP action when creating using Linear Asset Connection Type this tab is enabled. I expected this behavior in the Work Order.When printing the Work Order, the information on this tab is available.Regards, 

I want to add custom actions to the command group of the custom page and I want to do it with “ExecuteAction” . So I need to add these custom actions to the projection of the custom page. But this custom page has a generated projection and I cannot edit this generated projection. I created a custom projection with the same entity and added our custom actions to this custom projection. But when I tried to add custom actions to the custom page, I could not access them because the projection of the custom page is different. I want to know how to access this custom projection from the custom page. I know that we can just create a workflow but I have error messages in my procedure and i want to show them to the user when needed but with workflow, it’s hard to do it. Is there a solution to this or should we create a new page from the custom projection we created earlier? I checked the projection name of the custom page:This is the genereted projection of the custom page:This is the custom pr

We are using IFS Apps 9. While investigating why we couldn't close certain projects, I discovered that some labor hours are listed as Committed hours in "Activities." Additionally, the associated project transactions are neither approved nor have cost accounting vouchers created, even though they have been invoiced. It appears that only a few of these transactions are non-invoiceable.Can someone clarify what is happening? The time card for the day seems accurate though. How can we avoid this in the future? 

We are using Azure SSO in our system, including Mobile but sometimes there is no internet access for engineers in some sites, so they have to leave and find a signal to be able to log in.Is it possible to remove SSO for Mobile only?If so, could that be set for just some mobile users or must be all?Could it be turned of just temporarily/quickly and then back on again?Thanks

I have received a new SSL certificate along with the Private Key but every time I try to upload the certificate it requests a password.  One wasn’t provided.  Is there a way to load the SSL certificate and private key into Certlm.msc without the password.  Just wondering if I can load the SSL certificate and private key whether I could then export the loaded certificate and create a password that could then be used in the IFS installer.cmd or F1mage.exe. Thanking you in advance for your advice.

Hello Team IFS,We are stuck on an issue that we don’t understand on IFS Cloud.As we generate a calendar with 5 working days and 2 Days Off. Everything seems to be good in the parameters but as we try to register time on an employee, all days are “Day Off”. Do you know how to change that or which parameter is wrongly configured ?Below I’ll share you all the screens. Day Type​​SchedulesSchedule 

Please advice whenever we are raising a quick absence is there any chance of keeping the status as Authorized?