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Hi Team,

User can't be able to approve the invoices, all options are greyed out.

 

HI Firdosh,

This should be logged as a case using our Support portal as investigation is needed whether that invoice may have already been processed fully in another three way match or was not received yet though invoiced, etc.  The data needs to be reviewed and even if the data is all correct and it does this, then it may be an issue in the code.

 


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