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Hi, 

 

Aurena user has all the privileges/authorisations for the Procurement module, but user cannot create new supplier, it seems like insufficient privileges, where to look? 

Error is “No Access, Your system administrator has not granted permission to complete that action”

Ps: Client says he gets this error on when creating new supplier and when converting Purchase request to Purchase order.

Need help.

Thanks.

@Noriro2 It is hard to get an idea of this issue with provided info. Try comparing the granted permissions to the permission set of a user who is able to perform this function.

@Noriro2 It is hard to get an idea of this issue with provided info. Try comparing the granted permissions to the permission set of a user who is able to perform this function.

Thank you for reply, 

He is the only one, i cannot compare with anyone else, what detailed information is needed? i will try to supply!.

Thanks.

@Buddhika Kurera

i gave same permissions to a new user, and tried to reproduce the error, new user faced the same errors, the real problem is when new user access to supplier page he receives the errors below.
 

No Access
Failed to load person info

but he can continue to create new supplier but during the process new user keeps getting this error.

Additionally, when converting Purchase Requisition to Purchase Order New user receives same errors and cannot click on “OK” button.
 

Cannot click on OK

 

These error show up on AURENA only, not on IEE.

Hi @Noriro2 

maybe you can try this in Aurena 10:

 

Then grant all these projections:

 

Hi @Noriro2 

maybe you can try this in Aurena 10:

 

Then grant all these projections:

 

@Link thank you for reply,
we just solved the supplier issue by following "Failed to load person info" in Aurena screen | IFS Community

but cannot solve converting Purchase Requisition to Purchase Order problem;
 

Can not convert Purchase Requisition to Purchase Order.

Hi,

All problems are solved
Aurena user cannot convert Purchase Requisition to Purchase Order | IFS Community
 

Thank you.

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