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Hello,we met the issue in IFS Cloud.Created Purchase Order for serial part and reserved Serial number for that part:When we use Incoming Dispatch Advice for Purchase order receiving and execute function “Receive with Serials/Lots”, system doesn’t provide reserved serial number and asks to fill it manually:But if I use form “Register Arrivals” and execute function “Receive With Serials/Lots”, reserved serial number appears without any problem:Maybe it is some kind of bug in the form “Incoming Dispatch Advice” that the same function works diffrently?

Hi Community,Recently i came across JMS Message failure and now i want to delete those failed JMS messages from web-logic console. can someone please guide me through steps?  

Hi Community, One of our clients encountered an issue with their opening balances. They mistakenly uploaded the opening balances for the year 2020 in the "0" period, despite not having a 2019 year in the system. Later, they reversed the balances in Period 1 and re-uploaded the opening balances for Period 1.Currently, the balances are correct in the 2020-12 period. We are now performing the year-end process for 2020 to transfer balances to the 2021-0 period. However, I noticed that the Cost/Revenue GL balances have incorrectly carried over into the 2021 opening balances.Is there a way to correct this? Would it be possible to proceed with backend data corrections to remove the Cost/Revenue balances from the 2021-0 period?We are using Apps7.Thank you in advance for any suggestions or guidance.

We’ve recently moved to cloud and I’m struggling writing a new report based off of customer order lines. Back in IEE, there was a “system information” tab at the bottom that told the admins what the sql column names were. Does this exist in any form in cloud?If not, what is the easiest way for me to figure out the the database names for the columns displayed? A good example of this is QTY_ASSIGNED. The column names don’t match what they are in the database therefore if I was brand new, I wouldn’t have any idea that QTY_ASSIGNED is the “Reserved QTY” and I haven’t found an easy way to figure this out in the application. 

Hi,can any one tell me how i can put a default language for my users data migration, because the field PreferredLanguage is not the vue FND_USER ?i made a bpa to update the filed, but when i have more than 20 users i get an error message( i think it’s a limitation of workflows when we have lots of lines).Regards. 

Version 24.1.6 as illustrated above one field service technician creates documents with file type JPG and another one with file type HEIC.The HEIC files must be downloaded before they can be viewed in IFS Cloud.Any planned improvements for this file type in future releases?

Hello all,My client has a customer portal where their clients can view various documents (e.g., purchase orders). Would it be possible for them to click on a link to access these documents directly in IFS, without needing to log in? To clarify, is there a way to provide "public" visibility to certain documents—accessible via a link—without requiring the user to have an IFS account?Or Would it be possible to easily provide access to the IFS Document Management System (DMS) from external applications?Thanks for your answer ! Wishing you a great day !

  When trying to update a Measurement via Measurements for Object we are getting this error message and I have no idea how to resolve?Is this something Sys Admin can resolve OR is this a bug that requires reporting to IFS CEC? Thanks, 

Hi Everyone,We are getting server errors for new quick reports while trying to view them.The environment is on 24.1.1 and we try to test a small sql statement as below and getting the following error. But after closing the error popup, I can see the result as expected.Below is the full error: IFS Web Version: 24.1.3.20240731160756.0Date: 2024-08-29T07:40:31.161Z---------------------------------------------------------------------------SqlQuickReports/QuickReportOverview (server error)Malformed Request.Error details: [{"code":"RESOURCE_NOT_FOUND","message":"Cannot find EntitySet, Singleton, ActionImport or FunctionImport with name 'QuickReport_701423'."}]Server stack trace error(s):  Unexpected start of resource-path segment.Request Id: d55ade1e-4b4b-494e-9124-acd79883ec15Method: GETUrl: /main/ifsapplications/projection/v1/QuickReports.svc/QuickReport_701423()?$skip=0&$top=25Response Code: 400 - Bad Request---------------------------------------------------------------------------{"

Hi Experts,If we look at request task materials tab, we have options(supply code) to add an invent order or purchase order (or shipment), however, in mWO we don’t have these options, only an inventory order register in back office for purchase inventory parts. Is there any setting to change this ? or any plans to add these options to MWO ?. Because, in previous version (work order) we had the option to add a purchase requisition in mWO but not in request task ?Can someone shed some light on above please?Thank you,Roshan 

Hi Experts,I get above error when I try to open a survey (either on a state change such as start or even connect the survey to resource) from a request task. I narrow down to a very simple survey with a single question and a configuration of type person resource.Could this be a bug ? or is there any setting restricting the survey sync to the device?Thank you,Roshan 

Hello, it is possible to add new CF as API in Inventory Part? The default place for this CF is in Transport Task? Because if I add this CF in Inventory Part, it says that CF is not valid.  Exist some modules which cant be connected? Thanks

Hello,Is IFS Cloud able to check that a person has a certain competency before they can book time to or work on a Work Task?

Hi, Is it possible to add more information to these documentcards? For example, status of the document. document class, alternate document number and so on. /Linda

Hi is there a method to transform an inventory stock part from planning method A to planning method K after we use this inventory part into already closed shop order? 

Over a week ago we released a new design for the Mobile App.On one of the screens we added a new field. Since the new design has been live users have been downloading it.However a user has downloaded it today and a field that has been added isn’t visible on the screen.It appears they have downloaded part of the design, as the validation rule is there in terms of wanting the value to be set in the field. The field is a simple combo box, however it is not showing on their UI. What could have caused this?

What is the correct order to integrate with another system, message route - map and integration - data connector?

Hi All, When I’m trying to report a work that I have done via New Work in MWO, a work order is created in the back office (web client) in Fault Report status. Also, no work task is created. Nothing can be seen in the Completed work in MWO home page. Ideally, a work order and a work task should be created with Status=WorkDone, and anassignment for the MWO user with Status=Completed.   All other three options are working as expected. What can be the reasons? TIA.

When I scrap material I have an errordo you have any idea how I can solve this “Report component scrap on material history :P1 will result in not enough material issued to satisfy the receipts and or operation scrap already made on this shop order.”

Hello IFS Community, We currently face an issue where our team has modified Operations after “Ship WIP” has been done on an outside operation. In the meantime, the operation was received and paid. Now we cannot correct it retroactively.  At the moment I think the solution would be to “reverse WIP Shipment” and reverse the shipment of the difference. As soon as I click on the field to change that value, the “ok” button goes gray. If I simply click “oK” then it gives me the error below:   Since the PO is paid I’m afraid im cornered and I cannot bring the Outside Operation to a status “Closed”.  Any help here would be apreciated. 

Hello IFS community, Under the Purchase Requisition Lines, there are fields labeled Order Ref1, Order Ref2, and Order Ref3. From other pages, I know that Order Ref2 corresponds to the Line No and Order Ref3 to the Release No. However, could you tell me what Order Ref1 refers to? I’m certain it isn’t the PO No, as that field already exists in the Purchase Requisition Lines.Additionally, in previous versions of IFS, you could press F1 or access the Help menu to see definitions and explanations about fields. Is there a similar feature in IFS Cloud for quick field definitions? 

Is there anyway to track who approves/approved a staged payment? IFS10 UPD9

Which Barcode printers are recommended or supported? Which label formats are allowed? Thank you

Is there a way to create a credit /correction invoice for an instant invoice with credit amount.It is not allowed through the instant invoice window .Thanks 

All, The banking institution has requested the <InstrId > be shorten to 10 characters.  It seems that “12495” payment run ID and the “/1” should be a unique value without the date.  Is it possible to drop the date from the <InstrId> field?   How can this be accomplished?   We are on Apps10 UPD22.  The ISO20022 format is pain.001.001.03.    Sincerely, Mark