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IFS Cloud – ServiceEngApp – Add purchase requisitions from MWO in Request task

  • January 23, 2025
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wrprabash
Hero (Partner)
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Hi Experts,

If we look at request task materials tab, we have options(supply code) to add an invent order or purchase order (or shipment), however, in mWO we don’t have these options, only an inventory order register in back office for purchase inventory parts. Is there any setting to change this ? or any plans to add these options to MWO ?. Because, in previous version (work order) we had the option to add a purchase requisition in mWO but not in request task ?

Can someone shed some light on above please?

Thank you,

Roshan

 

Best answer by skullk

Hi Roshan,

Yes, request task only supports inventory orders when created from mobile. When the tech raised the demand, service admin need to review and decide how to source that material if not already exist in the inventory. 

For urgent repairs, tech has the possibility to go for ad hoc purchasing.

However if there is the need to raise direct PRs from the field, please raise it as a request along with the business case.

Thanks

Sampath

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8 replies

Alexander Heinze
Superhero (Employee)
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See https://community.ifs.com/service-touch-apps-mwo-mro-43/ifs-cloud-mwo-service-demystified-24r2-54213. As of 24R2 PRs are only supported for work tasks, not request task.

​@skullk is there anything on the roadmap? 

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wrprabash
Hero (Partner)
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  • wrprabash
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  • January 23, 2025
Alexander Heinze wrote:

See https://community.ifs.com/service-touch-apps-mwo-mro-43/ifs-cloud-mwo-service-demystified-24r2-54213. As of 24R2 PRs are only supported for work tasks, not request task.

​@skullk is there anything on the roadmap? 

Thank you for the response Alexander,  I realized that this option is not available hence raised this question. Do you have any input on adding supply code field using page designer to new material assistance? i am unable to locate the exact page in the page designer.

Alexander Heinze
Superhero (Employee)
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Can you send a screenshot of the MWO page you are trying to modify?

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wrprabash
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  • January 24, 2025
Alexander Heinze wrote:

Can you send a screenshot of the MWO page you are trying to modify?

Thank you Alexander. The form opens from command ‘Add’ from Materials form(screen shot 1). The form i need to add ‘Supply Code’ option is New Material(Screen shot 2). Also pls note that there is a form called MobMaterialReqVirtual (Screen shot 3) is not this one as i see, becuase this entity does not have Request id (has work order number) as well as Supply code list, so my guess is its the Work order form (previous version).

 

Alexander Heinze
Superhero (Employee)
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Looks like you found the right page. Can you not expand “Steps” and add your field there?

If one of the responses resolves your issue, please use "Best Answer" so that the thread can be closed and others find solutions easier.
wrprabash
Hero (Partner)
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  • wrprabash
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  • Hero (Partner)
  • 72 replies
  • January 24, 2025
Alexander Heinze wrote:

Looks like you found the right page. Can you not expand “Steps” and add your field there?

Can go to steps and check all the attributes available for this entity, but cannot find the one belongs to supply code or delivery method. That is why i thought this should not be the form i need. Also, this one has work order number, but not the request number, hence this form could be the older version.

 

skullk
Hero (Employee)
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  • skullk
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  • Answer
  • January 27, 2025

Hi Roshan,

Yes, request task only supports inventory orders when created from mobile. When the tech raised the demand, service admin need to review and decide how to source that material if not already exist in the inventory. 

For urgent repairs, tech has the possibility to go for ad hoc purchasing.

However if there is the need to raise direct PRs from the field, please raise it as a request along with the business case.

Thanks

Sampath

Alexander Heinze
wrprabash
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  • Alexander Heinze
    Alexander Heinze
  • wrprabash
    wrprabash
wrprabash
Hero (Partner)
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  • wrprabash
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  • Hero (Partner)
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  • January 28, 2025
skullk wrote:

Hi Roshan,

Yes, request task only supports inventory orders when created from mobile. When the tech raised the demand, service admin need to review and decide how to source that material if not already exist in the inventory. 

For urgent repairs, tech has the possibility to go for ad hoc purchasing.

However if there is the need to raise direct PRs from the field, please raise it as a request along with the business case.

Thanks

Sampath

Thank you Sampath for the response !

skullk
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  • skullk
    skullk

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