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Hi guys,I am trying to update the credit limit on screen Customer with a sql event and get the following error message: ORA-20115 - The "Customer Info" has already been removed by another user. Can anybody help?How can I avoid it?

Hello, does anyone know what is the difference between Activity and Activity type for Colour Activities in PSO? As far as I’ve seen in the Legend, there are exactly the same colors for both of them. The only difference is for Default, which I don’t know when it is used.Legend:Thank you very much! Best regards,Iulia

Hi,I want to use the Link to View Document URL as a field in a report,  but when I copy, it does not include the record parameter values. When I use Send Links by Email option  and copy the URL to View Document it has the record parameter values.  Is this a known bug or is there any workaround to use? Customer is in 23R2 Thanks in Advance.

Hello everyone,We are considering internally to have a free text field as documentation on the ticket in AssystWeb, which must be filled in before the ticket is completed.Is it possible to create such a mandatory field that does not interfere with the workflow or actions on the ticket except for the Done action? Kind Regards!Jeremias

Hej hej!Has someone of you implemented the time selection with 15min steps (00, 15, 30, 45) instead of choosing minutes?Our engineers are booking and charging in 15min steps and therefore it would be good to have it in place accordingly Thanks for your input guys!

Hi,Can I please know the purpose of using Alternative Estimated Life for depreciation. Thank You,L.K

We are wanting some of our Administrators to have access to and amend the Time Registration - Time Cards for the Engineers they are responsible for. This is to enable them to enter Holiday, Sickness and Overtime on Engineers behalf. How do I set this up to enable them to see and update Time Registration for selected Persons in Apps 10? Thanks, 

How can I use Data Migration type MIGRATE_SOURCE_DATA to modify custom LU? I can add new records but I can’t Modify. I import data from a generic table into a Custom LU and I need help setting up a job to modify data. Key fields in generic table are highlighted below.Thank you,   

I posted this question before but the conversation has gone stale so I’m posting it again..  Can we do “search in context” in IFS Aurena (cloud) on the IPAP screen like we can in IEE?The reply that I got was not on the IPAP screen but another one, if you post screenshots please verify that we can sort and filter on the IPAP screen. I know that search in context is available elsewhere.

I have created a customer order which went to blocked status due to credit limit blockage after releasing. This blocked customer order shown demand in IPAP window cos “Release for MTRL planning” function is ticked in customer order line tab. but why demand is not generated in master scheduling.My Question: Why does this happened when "Release for MTRL planning" set as ON, why does MRP calculate the External Customer Order as demand, but Master Scheduling does not?

Hi All,This regarding a missing field in IFS Cloud.  In APP10, the ‘Superior Alternate ID’ field is visible under “Part Serial History window” (&AO.PART_SERIAL_CATALOG). But this specific field is not able to see in the IFS Cloud version. Is there are any other alternative has been introduced in IFS Cloud for this specific field? Regards,Nikila Dissanayake

Hello,  My customer wants to migrate to IFS documents revisions, with the file linked to it, for a high volumetry of documents (not possible manually).They have documents (PDF, xlsx, docx, ...) stored in an external server.What they want is to have for each document :a Document Revision created (all in the same Document class) the file which is stored in an external repository accessible in the “File ref.” tab, so that “View document” or “Edit document” features work with it. => Is it possible to recreate this without adding manually the file to IFS, for it to be saved in the destination repository ? Like only migrating the “link” to the file in the appropriate table ?=> If possible, would a SharePoint repository compatible with IFS document management ? Thanks, Pierre 

Hello,I am trying to display the technical drawings for the shop order components in the Shop Floor Workbench screen.Setup is the following :Technical drawing + tehcnical drawing revision entered in the dedicated screen ✅ Documents are attached to the revision On part revision, technical drawing no & technical drawing revision are entered✅ Documents of technical drawing are displayed in the Part revision screen (source : Technical Drawing recvision) On Shop Floor workbench, the technical drawing is not displayed (on the material line of the component)❌ Has anyone find a solution to displays the technical drawing for the shop order materials ?Ideally the revision would be fetch from SO reservationThank youNB : FYI A topic has already been answered for the top-level part of the shop order :  

Hello, I am implementing the setup of Resources for my customer on IFS Cloud 23R2. However I can’t manage to add a line in the SITE SETTINGS tab of the MAINTENANCE/SERVICE tab of a person resource : Ifs won’t let me save the line even if I fill in all the mandatory or not mandatory fields.By enabling the log, I get the folowing error :DEBUG - Empty required attributes: ResourceConnectionSeq The issue is this field is not displayed in IFS in standard, and even if I add It with Page designer, I do not know what to put in it.==> Has anyone encountered the same issue and managed to find a solution ?Thank you,Pierre  

Hi everyone,I am using assystNET and would like to insert a page break between each web custom group of a service form to make each one in a single window and when the user fill it there will be ‘next page’ button on the end to take them to the next web custom group. My goal my is that I don’t want a long form where the end user has to scroll down to fill it. Thanks 

Hello, Is it possible to add Custom Attributes to a Notification in the Notify Me App? The standard information shown isnt sufficient.I have a Custom Attribute in the PO header that holds key information that we would like to display in the Purchase Order Approval Notification that is sent to Notify Me.Any guidance would be appreciated ThanksJames  

Hello everyone.In this screen : ifsapf:tbwTransResultWe need to delete some records in which the start date is today, we have the following error message by trying the deletion :Absence records connected to absence Types cannot be changed in this windowWhat can we do to make possible the deletion?

Hi, i have a serious problem of performance on 1 environment and it seems to be related to some specific schedule tasks that keep running and drain all CPU power. In this picture you can see the methods F1JOB_112, F1JOB_2 and so on … How can i know to what schedule tasks they are related to ? Indexation ? Cache Refreshing ?

Hi,Today is Friday 28th and when I enter Time In, it goes to previous day that is 27th Thursday’s time card. Any idea how this can be fixed?

Hello, I cannot find the relevant table when I search for "setup history log" to keep the log history from the special events screen. How can I find it? Best regards,Mervan 

Hi,I have a question and I need your help.I have a request work task that I have completed it in mobile work order but still, the status in Cloud remains ,,work started,,. If I try to change it manually, it tells me that I have an active assignment, but in MWO the only assignment I had is completed. Do you have any idea why this is happening and how to set the status to work done? I am using IFS Cloud 24.1Thank you in advance!Best Regards, Miruna

Hello, if the purchase order is milestoned stage payment and invoice is also done but why we cannot see invoiced quantity and invoiced price in Purchase order lines screen

Hi, I am having an action which takes LongText as input, inturn I have used CLOB datatype to parse the longtext value in my procedure, but when I send the string via postman it gives error as “ODP_DESERIALIZATION_ERROR”.Is there a way to parse the longtext values or BLOB values.  Thanks in advance 

Hi,To streamline our processes in our of our business lines we decided to automate part of the shipment process. To do so, we’ve created a Customer Order Type and a Shipment Type which both stops after the order confirmation is printed, meaning that in theory once the parts are reserved it should create a pick list, pick the parts, dispatch and invoice the order. Unfortunately, it doesn’t do that, If we reserve parts it gets stuck there though if I press “Report Reserved Quantities as Picked” it triggers the processes and it will automatically perform the steps mentioned above. My assumption is the issue lies somewhere with the pick list so I’ve added the pick list report in Report Printers and set it to No_Printout but that hasn’t changed a thing. Any advice would be welcome.Cheers !     

This new expansion ‘+’ has appeared in the Dispatch Console with the install of SU7 (Web Portal). This is a feature that was originally part of the Astea Browser and we were more than happy to see it go away. Is there a way to disable this feature so these lines are AWAYS expanded by default?