Hi Community,
One of our clients encountered an issue with their opening balances. They mistakenly uploaded the opening balances for the year 2020 in the "0" period, despite not having a 2019 year in the system. Later, they reversed the balances in Period 1 and re-uploaded the opening balances for Period 1.
Currently, the balances are correct in the 2020-12 period. We are now performing the year-end process for 2020 to transfer balances to the 2021-0 period. However, I noticed that the Cost/Revenue GL balances have incorrectly carried over into the 2021 opening balances.
Is there a way to correct this? Would it be possible to proceed with backend data corrections to remove the Cost/Revenue balances from the 2021-0 period?
We are using Apps7.
Thank you in advance for any suggestions or guidance.