Solved

Trying to get a Crystal Reports server working for a cloud upgrade.IFS is showing error Error in retrieving the parameters I also can’t change the logging values for Crystal Reports from IFS If I try to save a change I getcom.sun.xml.messaging.saaj.SOAPExceptionImpl: Message send failedI have tried changing the  crystal server address in system config to the IP address and that changed the error when trying to enable logs to: Return value to config logs not found. I have tested all users from the crystal server and they are able to log into sqlBuilt a new server- same problemIt doesn’t log anything but if I go to this pagehttp://cloudprinttest/IFSCRWebSetup/Ifs_ReportService.asmxIt does log 14/2023 3:53:19 PM[IFSCRWebSetup]-[GetDbInfoFromXml] Decrypted.11/14/2023 3:53:19 PM[IFSCRWebSetup]-[GetDbInfoFromXml] Decrypted.11/14/2023 3:53:19 PM[IFSCRWebSetup]-[GetDbInfoFromXml] Retrieved Information from XML : DBUser-IFSSYS DBPassword-******* PrintUser-IFSPRINT PrintPassword-******* DBServer

HI,In the web homepage , we have a widget Customer satisfaction .Could you provide some details about the request  used for this widget.whay kind of data are needed to display something in the graph ?Thanks and Regardsantony

Hi Team,I have set up Intersite and we are using Internal Purchase Direct (drop ship).The only challenge we are facing is the Customer will not have a requirement to manually “Register Direct Delivery”. They would like this process to be automated, where once the Supplyng Site Delivers the Customer Order, the Registering Direct Delivery would automatically be completed.Is this possible without a Configuration? Thank you,Alex

Hi all, In IFS10 UPD4 I have developed an automated process to take an authorised Purchase Requisition, convert it to a Purchase Order, release it and then email the requisitioner with the order details. I would like to attach a PDF copy of the PO (or send one from another Event Action) but have not managed to figure out how to do it. I have an Event configured against the PURCHASE_ORDER_TAB table that triggers when the PO is Released and then an Event Action E-mail to inform the requisitioner, but there are no Event linked attachments available to attach. Does anyone know how to code the printing and emailing functionality? Thanks in advance, Ged Pierce.

Is it possible to copy an import template from one profile to another? Or will I have to manually recreate all customized imports in all profiles?

Dear Community,  Do you have experience how we can get an MT103 bank payment format from IFS in a standard way?I found only the MT101 format, and MT103 is a bit different. Or no other workaround this is a development task?  Thank you very much in advance for any advise! Kind regards, Balazs

How to have values for the Valid To and Valid From fields in the Purchase Order Charge lines?   

Hi All, Previously on Apps 10 it was possible to define the Default Receive Case for Inventory Part on Site Windows in Sales and Procurement tab. I try to find out this field without any success. If someone knows where this field is hide, it will be a hudge help. Thanks in advance.

Hi there,I am getting an error while trying to @Override a function from Core code. Even tried @Overtake Core, but same error mentioned below.ERROR: Filter_Request_Obj_Online___ in layer Cust_Projection_ServiceEngApp has the same method signature as that of Core_Projection_ServiceEngAppI don't g​​​​​​have any changes because I changed in Projection file as screenshot added below. [only false to true] Anyone can give me a clue what will be the annotation to resolve it?  Thanks in advanceMd. Mizanul Islam - https://www.linkedin.com/in/mizanulislam/

Hi All, seeking suggestions here.I am having Pack of 100 (PACK100) as my Purchase UOM and Each as my Inventory UOM for my purchase part as supplier only send pack of 100 and I am breaking it down to each after receiving. When I raise a Purchase requisition requesting 150 for the part when converting it to a Purchase order Qty will update as 1.5 of packs. But ideally supplier would send 2 packs. Does IFS has any out of the box function to set a standard size in this kind of a scenario to pick automatically 2 since the supplier is provide packs of 100.Any help highly appreciated.Purchase Requisition Purchase order Thanks,Chamath

Hello, We have CUPIA on the 7.5 version that we want to migrate to cloud Is there a way to import them ? Best regards

Hi everyone,My password has expired to the new customer portal. The re-set password link from the IFS.com page links back to the old portal with the old user names. Has anyone been able to re-open an account since the change to the new portal? any tips are appreciated Thank you 

Here is a question for all my fellow IFS Community members. The title kind of says it all but to expand a bit, I’m trying to troubleshoot some code running in the background of IFSAPP10 and, I would like to add some TRACE_SYS.Message lines. Traditionally, I have always been able to see the content of those lines using the Debug Console, but since this code does not run after the UI generates an event (like clicking a button) and rather gets executed in the background, I’m not sure where those TRACE_SYS.Message lines will appear.  Is there a place were I can see the content of any tracing I do an that scenario? Thanks!

Hi,Recently, I have updated our dev environment from 22R2 to 23R2SU6. However, since the Crystal report is required SSL communication. I found an error (from kibana log) when I try to call a simple crystal report. The message is :"message": [    "CWPKI0823E: SSL HANDSHAKE FAILURE:  A signer with SubjectDN [CN=ifs-cloud-rpt.MFADTH.local] was sent from the host [ifs-cloud-rpt.mfadth.local:443].  The signer might need to be added to local trust store [/opt/ifs/wlp/output/defaultServer/resources/security/key.p12], located in SSL configuration alias [defaultSSLConfig].  The extended error message from the SSL handshake exception is: [PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target]." For your information, I have create self-certificates for the CWS server (both RootCA and SiteCer) but I have no idea how to put a RootCA.pfx via ifscloud-values.yaml.  is it certificateFile and certificatePasswor

When we create a Service order, and the first activity is an “external” activity, the rest of the activities we add default to external. Can we turn that “default” off? We will have an external source do the first survey or permit on an order, but the rest of the work will be our SA’s. And when they mark the activity as incomplete, it automatically adds the next activity… with a PR for the external work.  

Hi Everyone, Is there a way to Grant a Permission Set for Users by default, when they are being Provisioned through SCIM Configuration with Azure AD? I saw many had asked this question before, and that RnD was working on this feature. Is it it available now or any estimated release in which this will be available? Thanks and Regards,Devin Amarasekara

We have automation to create part numbers based on templates. I’m creating new parts based on the template setup and receiving this error “Error in SetManufactureStructureStatus- Item_num:4712032 Error:ORA-20110: ProdStructAlternate.NO_COMP: An Alternative without Components cannot be promoted to Buildable.” I’ve looked to see where I can add components to the alternative but can’t see where there even is an alternative. Has anybody seen this before?

Hello, I would like to know how to septup the posting control and its corresponding details for a new company.We’re looking to have a better process for setting up posting controls when a new company is setup.Is there an existing template ? Thanking you for your help. BRLakshmi

We have a situation where we have imported (and activated) a set of contracts/contracts lines. One of the lines is for a product that should not have been on the contracts - so we now need to either cancel these lines or - second best - set the value to 0. I can’t an import to do this - is it possible to do thsi kind of change through an import or with a SQL script?

Hi Experts I just need to mention first that I am not a technician. Please excuse me for the simple explanation. I was wondering if it is possible to send an E-invoice (customer invoice) with the attached document. This means can IFS CLOUD send out an E-invoice with an embedded PDF document? is there in IFS a transformer available? 

After the Certificate change and during middleware server installation we are getting the below error. SEVERE: namespace must be set How can we slow this error?

Hi,I added a custom attribute in the SrvRequest but I cannot it see it in the Page (SrvRequestVirtual, because is the page Assistant), therefore I created a group in the page to enter the value. When the Service Request is created the value entered before is not there (please see screenshot below). Am I doing something wrong?

Hi All,When creating a Material Requisition to book out Inventory can you set up a favorites list?This is more for people who regularly book out the same consumables so they don’t always have to go searching for part numbers. Not sure if IFS has this capability or not. Thank you 

Hello All,I'm looking for some guidance on token authentication to/from PSO from a third party application.Referring to the SchedulingSchema.pdf I know that the load file needs to be constructed to contain a <Broadcast> block with a <broadcast_type_id> of 'REST'.The load file will also need <Broadcast_Parameters> containing 'auth_token_url', 'username' and 'password'.  From my understanding, when these entries are in the load file, when the load file is received and processed the Broadcast Manager will use the mentioned credentials to authenticate using client credentials flow.This is where I am looking for further clarification.Does PSO store the received token in the PSO database?If PSO does store the token in the PSO database, do the subsequent DSE Broadcasts contain the token in each broadcast message?  If the token is NOT contained in the DSE Broadcast messages can PSO be configured to add the token to ALL DSE Broadcasts?Any and all information and assistance wil

HiIn some customer process, you can make a swap and keep the bad part in your van.Is-it possible for a technician to see this part in Bad status in you inventory ?Could we have a MOE to manage : Bad and Good display in mobile edge ?This feature could avoid “to forget” a part in your inventory because it’s not displayed in a screen.Thanks and Regards