Solved

13001 Topics

ronhuHero (Customer)

asked in Products (Manufacturing, Products, Engineering)

Where to define Inventory Revision No Default Value?

Community,Our company inventory revision no is defaulted to starting from 1. Wondering where does it be defined in the system? Thank you.

715

11 months ago

a.georgeDo Gooder (Customer)

asked in Finance (Financials)

Accounting Periods Description

Hi,Could anyone please explain why when creating accounting periods IFS populates the description with multiple years ?

421

11 months ago

HeshalaSidekick (Employee)

asked in Service (Touch Apps, MWO, MRO)

How to create a new Page in MWO

Hi Experts, I need to create a new page in MWO.I have followed the steps mentioned in documentation IFS Cloud - MWO Service demystified (23R2)First i created the new element in navigator design then i added it in page designer as a new page Re-initialized the mobile and i can see the new page in MWO but when i go inside there are no data. Could you please let me know where this can go wrong. Thanks,Hesh.

2466

11 months ago

mRistonSidekick (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Intermittent DNS Resolution Errors inside of pods

Has anyone ever had some of their pods have seemingly random DNS resolution errors? I’ve been fighting to get CWS up and running in my instance for entirely longer than reasonable, and with IFS’ help, they showed me how I can gain access to a prompt within one of my containers. Once I was able to do this, I was able to see if I could reliably reach out to my CWS instance internally, which, as shown in the extract below, flips around constantly.ifsapp-reporting-cr-778cd9d965-75rgs:~$ curl -v https://myinternalcws.contoso.com/IFSCRWebSetup/IfsReportService.asmx Could not resolve host: myinternalcws.contoso.com shutting down connection #0 curl: (6) Could not resolve host: myinternalcws.contoso.comifsapp-reporting-cr-778cd9d965-75rgs:~$ curl -v https://myinternalcws.contoso.com/IFSCRWebSetup/IfsReportService.asmx Host myinternalcws.contoso.com:443 was resolved. IPv6: (none)  IPv4: 172.16.12.220 Trying 172.16.12.220:443...[…successful connection details here...] Connection #0 to host myinte

2456

11 months ago

dritterSidekick (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Transferring Engineering Parts in a Workflow

Hello Community! I am attempting to transfer engineering parts to inventory as part of a workflow. The process includes creating a record in the EngRevTransferHeadSet set of the EngineeringRevisionTransferHandling projection. When created through the UI, the record includes a non-null RecordSelection property. However, I cannot get the RecordSelection property filled with a value when created through the workflow. I’ve tried adding it in the Create action and through an Update action, and neither input has been accepted. I tried hardcoding the record into the projection action, and the record still gets created with a null RecordSelection value. I tested with the following formats, none of which have worked:[“SITE=100^PART_NO=TEST-PART^ENG_REVISION=R01^”] [\”SITE=100^PART_NO=TEST-PART^ENG_REVISION=R01^\”] “[\”SITE=100^PART_NO=TEST-PART^ENG_REVISION=R01^\”]” Saved attempt 1 as an ArrayList and used ${ArrayList.toString()} I tried using the invisible separator characters that are actuall

1915

11 months ago

bskallerudHero (Customer)

asked in Alliance

Astea - discrepancy between Astea Browser and Employee Portal

One of our dispatchers found that the same selection critera in PM Batch Scheduler give different results: if I select node 18, from date today, and 35 days, I get 29 PMs in EP, but 57 in AB.The difference is because AB includes Items without contract, but EP does not include these (even if it is flagged as Yes)

375

11 months ago

Lakna KSidekick (Partner)

asked in Buying (Procurement, Demand Planner, ASC, SRM)

Receiving More Quantity than in PO_ Need Higher Authorization to Accept

Hi ,As suggested in below conversation, I set up the purchase part → Over Delivery → Action Authorized -->WarningThen I could go to register arrivals → Changed received qty→ Proceed with just a Warning. I understand, if I select “Error” it would stop proceeding. But The requirement of the customer is to have an addition authorization/ monitoring queue to control when accepting over delivery than what has ordered. Any suggestions? Many ThanksLK

1205

11 months ago

david.harmerHero (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Workflow Deployment - Best Practice

Hello Community, I have a number of workflows, but when I deploy them, I have no clue what/why/where, so i just put the same deployment name in each time. Can anyone explain what this does or what it means, and if it makes any difference, or what are best practices?Thanks.David.

921

11 months ago

Heraghty123Sidekick (Customer)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

PSO: External Links, FSM Task Info

PSO 6.11.0.18 I am looking for information on PSO External Links in Activity Details in Scheduling->Resources space.Where can I configure additional links or modify existing one? Is there an option to link to FSM and open a new tab within an existing FSM session, instead of opening a new FSM tab in the browser?Currently our FSM Task Info link opens a new browser tab, but displays no info - “unsafe” message included in the web addressThanks

1539

11 months ago

lopespetroHero (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Rest Call config

Hello All.IFSAPPS10 UPD17Is there andy documentation on how to set up a rest call event action?I need to send a work order to SAP via Boomi. Action table: ACTIVE_WORK_ORDER_TAB I already create the event action and I wonder how to set the parameter and need to know if I have to set up the Additional header, Query Parameters and or Body.These are the info that needs to be sent:{ "CONTRACT": "string", "COST_CENTER": "string", "DESCRIPTION": "string", "ERR_DESCR": "string", "ERR_DESCR_LO": "string", "MCH_CODE": "string", "MCH_NAME": "string", "ORDER_NO": 0, "ORGANIZATION_SITE": "string", "ORG_CODE": "string", "WORK_DESCR_LO": "string", "WO_NO": 0}

2011

11 months ago

EnvAdityKDo Gooder (Partner)

asked in Projects Based (Contract/Resource Management, Project Management, Engineering Design & Deliverables)

IFS CLOUD - Query for custom fields in Project Monitoring

Hello All, In IFS Cloud, I added some custom fields at project level in Project monitoring screen.The fields I made it searchable so it can be queried but I cannot see it while searching.The problem is coming particularly at tree view screen of monitoring.Kindly help or suggest.

802

11 months ago

Ozgun BALHero (Customer)

asked in Supply Chain

Intersite setup - Matching part numbers

Dear community, We have two different company in IFS and I set up inter-company setup and it works perfect up to now. But now, I need to create new part_no’s and configuration structures for supplier site.The problem is when I match the parts, I have a message like below; ps: Part1 and Part2 have same configuration characteristics. I hope someone can help about this situation. Thanks in advence,Kind RegardsOzgun Bal

1795

11 months ago

sangeethaSidekick (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Is it possible to refresh the Client form following a custom Event action.

Hi All,In IFS CLOUD 23 R1, is there a possibility to refresh the client form following a custom event action? In one of our customer’s Application, a custom event action will change the PO status following some updates in the form. We need to automatically refresh the Purchase Order (PO) form to reflect a status change after that.Do you think this is possible? I Appreciate your comments on this. Thank You,Best Regards,Sangeetha Jayamaha./

3843

11 months ago

bskallerudHero (Customer)

asked in Alliance

Astea: change product ID on Installed Item not available

We have set up a new Profile in Astea Alliance, and in this profile the change product on Installe Item is not visible. I have checked user setup in other profiles, and see no differences there. But it is obvious I am missing something. What we want: How it is:

344

11 months ago

Fatih YILDIRIM GumabsDo Gooder (Customer)

asked in Supply Chain

Validity (Hide) What does that option do? - Part Configuration Revision

Hello everyone On the image above i have changed the validity of some characteristics ( Active > > Hidden). It doesn’t make any changes on the configuration creation screen. It still asks me the hidden characteristics. And then also i changed the mandatory characteristics (YES >NO) it still gives me the option to choose from hidden characteristic values from list of values. Can someone tell me the functionality of the validity value “Hidden”. Thank You.

1774

11 months ago

sarahkSidekick (Partner)

asked in HCM (Human Capital Management, Payroll)

HCM Absence Registration error

Hi, While im loading the absence in HOLIDAY_REQUEST view im facing the below errors ORA-20105: AbsenceRegistration.WRONGSUBMITING: Submiting Date cannot be less than Document Date! COMPANY_ID=10 EMP_NO=xxxx ABSENCE_TYPE_ID=xxxx DATE_FROM=2024-11-10-00.00.00 DATE_TO=2024-11-10-00.00.00 ON_DEMAND=FALSE REGISTRATION_DATE=2024-09-21-00.00.00 HALF_DAY_FROM=FALSE HALF_DAY_TO=FALSE TIME_FROM=2024-11-10-08.00.00 TIME_TO=2024-11-10-22.00.00 @ADDMARIAE @Yasanthy Kanagaraj @Lasanthi Jinadasa

774

11 months ago

ethanfiggsSidekick (Partner)

asked in Document Management (DocMan)

Some users cannot view attachments on parts

Hello,I’m encountering an issue where some users can view attachments without any problems, while others don’t even see the “eye icon” as an option. I’ve been investigating the cause but haven’t had any success so far. Could this be related to a missing projection, or might there be another issue at play? This is an example of the eye icon appearing.This is an example of the eye icon not appearing.

1743

11 months ago

Anastasiya DzembakSidekick (Partner)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

“Page not found” in the cloud when an external link is opened in PSO

Hello everyone,When we click on “Request Work Task - Scheduling and Allocation” in PSO, the task opens in the cloud. Unfortunately, we get the message that the page was not found: Does anyone have any idea what the reason for this could be? Thank you!

728

11 months ago

TPLaineSidekick (Customer)

asked in Buying (Procurement, Demand Planner, ASC, SRM)

Supplier - Invoice message defaults settings

Good morning dear community, Got contacted by our end-user that what is the purpose/action for following fields on Supplier - Invoice / Message defaults -settings on cloud (23R2)? Was unable to find anything from official documentation. I have an idea what these might be, but would be great to have confirmation.Exclude Invoice Lines Recalculate Due Date-Toni

961

11 months ago

DNVMDELSidekick (Customer)

asked in Supply Chain

Make Maintenance Aware in wrong company

Part Serial can be connected to a Rental Fixed AssetYou can make a Part Serial ‘Maintenance Aware’ and by doing so create a Serial ObjectThis Serial Object can be connected to a Fixed Asset Now our general approach is to make Maintenance Aware in the same company that owns the Fixed Asset. How can I correct it if a user has manually made a Part Serial Maintenance Aware in a wrong company? E.g.Fixed Asset owned in France Part Serial linked to this Fixed Asset Part Serial Make Maintenance Aware > you can choose in which company For this particaul car it is wrongly 1001 while it should have been 1011 Denys France SAS, then the Serial Object should be connected to the Fixed Asset A791100003 in 1011

453

11 months ago

PAMSidekick (Partner)

asked in Alliance

Repair order mains screen customization

Hi, through the customizer, we want to disable the Serial_no field on the RP main screen when the RP status is “awaiting product” and the serial number field is already populated. So we add the conditions to disable the serial no field : (order_stat_unique_id=50) and (serial_no <> ). But this customization has no effect. Do you know why ? NB : the same customisation on the tagno field works well , so why it is not working on the serial no field ? Thanks for your help

252

11 months ago

StephanSHero (Partner)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

PSO Gateway not responding - Dataset not received

Dear Community,At a PSO instance 6.9.0.18 which is hosted by IFS Cloud Services connected to an IFS Cloud environment (23R2) also hosted by IFS Cloud Services.The Scheduling Optimization Configuration is successful with the “4 blue OK messages” when saving. Also when Testing, the response is within 2 seconds “Connection successful”.When sending a dataset, the background job is OK, and when looking at the Application Message created, that status is "Released”. There is an Input Message Data XML which is the LOAD XML and looks fine to me. But there is not Output Message Data XML.When looking at the PSO in the Event Log, we don't see any action here… I am an admin, I have full permission in both Cloud as PSO. Does anybody has any ideas where to investigate, push or fix stuff? Application Message: PSO Event Log:

1336

11 months ago

cgibbDo Gooder (Customer)

asked in IFS Cloud - New Customers

Ifscloud 23R1 and HA installation

Hi trying to understand the HA installation with 23 R1, when we did a few test installations it seems that the number of containers on every node was varied, i hade expected the number of containers to be the same, then i realized that in the yaml file the number of replicas was set to 1.Is it the case that this would lead to a unbalanced distribution of the containers on the 3 nodes, and would i be right in assuming that for a HA design with 3 nodes and a hardware load balancer the number of replicas required to achieve full HA would be 3. And is there any more detailed documentation for the HA solution that someone can point me too ? /Regards Craig

671

11 months ago

schanceDo Gooder (Customer)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

Where is the PSO API documentation

Where can I find documentation for the PSO API(s)? I’ve looked around the PSO help information, but I don’t see anything about what API(s) are available, and how they can be used.

2041

11 months ago

agovindarajanDo Gooder (Customer)

asked in Buying (Procurement, Demand Planner, ASC, SRM)

Route ID

Hello All,In IFS APPS9, could you clarify where the "Route ID" field in the Purchase Order - Misc Order Info tab is populated from? I haven’t been able to find a connection between this field and the Supplier module.Thank you for your assistance!

711

11 months ago

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