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ckmyers
Sidekick (Customer)
ckmyersSidekick (Customer)
asked in Forum FAQs & Help
Is it possible to have pre-filled forms (assystNET)

Hello,I have a SVD group that would like to have a form prepopulated with specific options, or save it as a template, so when they make the request again they would only need to add the clients contact information. This would be for something they get on a regular basis and to save time submitting the request.Example: Site Support gets request from a client while they are supporting another client on site. When they return to their desk the would then open the “pre-filled form/template” add the user name and submit it with the “default” values. Thanks in advance for any comments and/or help.Craig 

421
J
Do Gooder (Customer)
L
Sidekick (Partner)
Lina MencieneSidekick (Partner)
asked in Assets (Asset Management)
ISOLATION_CHANGE DATE seting to TRUE

Hello,please someone instruct me where this change can be made:I cannot find it in Isolation Order. Maybe it is not there and I need to search somewhere else?Thanks beforehand

293
NiyomalN
Hero (Partner)
M
Do Gooder (Customer)
MbourretDo Gooder (Customer)
asked in Buying (Procurement, Demand Planner, ASC, SRM)
Register Direct Delivery, can't receive more than one line at a time

Hi,It doesn’t seem possible to receive more than one line at a time in Register Direct Delivery, do you think it’s a bug or it was designed this way ? Cheers !  

2035
ntaylor
Sidekick (Customer)
Dharshankumaar Mahendran
Superhero (Partner)
Dharshankumaar MahendranSuperhero (Partner)
asked in HCM (Human Capital Management, Payroll)
Minimum work hours - Parameter list

Hi All,Customer has a working schedule where Mon to Thursday 8.25 hours and on Fridays 4.5 hours and which allows employee to login anytime and they are expected to work only 4 hours to complete a day I was able to get this minimum work hours setup successful using the parameter list functionality for Monday to Thursday but I'm unable to find a way to do it for Fridays. Can anyone suggest me how we can do this? Best Regards,Dharshan.

423
Dharshankumaar Mahendran
Superhero (Partner)
V
Sidekick (Customer)
vcsaran1
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)
Subscription Vs Perpetual license model: Clarification required :

Currently, we operate on a perpetual license model within Apps10 IE. We need clarification regarding the points mentioned below.1. Do we have the option to maintain the perpetual licensing model, or are we required to transition to a subscription license when we upgrade to IFS Cloud?2. Is IFS Cloud available for on-premises deployment with the IFS Cloud perpetual license?3. The same IFS10 Perpetual license can be continued without any additional cost in the IFS Cloud ( Cloud Perpetual License mode) .4. If we decide to surrender our perpetual Full User Licenses and Limited User Licenses, would this lead to a reduction in our current AMC costs?4. Is there is any category in the user licenses like LTU ( Limited Task User ) and Full User Limit.5. We need full understanding of the subscription model Vs perpetual license model, if any document available, please share the same. 

4605
A
Do Gooder (Partner)
R
Do Gooder (Partner)
RacHaitaMDo Gooder (Partner)
asked in IFS Cloud for Aviation Maintenance
The relationship between IFS Cloud MRO and IFS Maintenix

Hi AllI’m a beginner of IFS Cloud MRO and IFS Maintenix, and confusing with the relationship between them.   In other words, I want to know what kind of customer business these two solutions can handle, and what kind of customer need to use one of them or both of them.   Thank you so much!

2406
M
Sidekick (Employee)
P
Do Gooder
PavloDo Gooder
asked in Getting Started with IFS
E-invoice in Italy

Hello.Does anybody can share the info what and how should be correctly setup in IFS (Cloud  to be able to use E-invoice in Italy?I would appreciate of anybody can share the algorythm how to use the IFS functionality using Italian localisation to be able to send and receive the E-invoices in Italy.Thank you.

1642
P
Do Gooder
V
Sidekick (Customer)
vitoSidekick (Customer)
asked in Data Migration
does anyone know how TEMPORARY_PART_COST_DETAIL is cleaned

we are currently importing data from our former ERP system into IFS Cloud 23R1SU6 and we notice that for instance the TEMPORARY_PART_COST_DETAIL table is just growingDoes anyone know how supposed temporary table is cleaned? is there some cleanup batch to schedule?thank you in advance 

492
V
Sidekick (Customer)
arebbeadle
Hero (Customer)
arebbeadleHero (Customer)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)
What Function Argument from External file template to for 2 decimals

I need the output of the check_amount to show 2 decimal places. Ex. 550.20. The export file seems to drop the last zero. What function should I use to format this properly?Thanks   

1536
SaraCrank
Sidekick (Customer)
R
Sidekick (Partner)
RakeshSidekick (Partner)
asked in Buying (Procurement, Demand Planner, ASC, SRM)
Refill Remote WareHouse using Purchase Requisition

Hi All, I want to know the steps required for refilling the Remote Warehouse using Refill Source as Purchase Requisition so that PR gets automatically created.Screenshots will be really helpful. Thank you in advance. Best Regards,Rakesh

2818
R
Sidekick (Partner)
bskallerud
Hero (Customer)
bskallerudHero (Customer)
asked in Alliance
Astea: Blanket POs on PMs

Hi - we have customer that wants to have POs on all PMs/UMs. I am having difficulty adding blanket POs to PMs - it only seems to work on Sales Orders.And of course the customer wants a different PO on Contract invoices and PM/service invoices.Anything I am missing in setup, or is PO on PMs not possible?

371
Phil Seifert
Ultimate Hero (Employee)
E
Do Gooder (Partner)
EsiRandyGDo Gooder (Partner)
asked in Getting Started with IFS
Unable to save lobby element

Hello!Recently I’ve encountered an issue with the Lobby Element Designer. I’m trying to create a new Barchart element but started receiving “Unable to save element” errors when trying to save the new element. I’ve previously created Barchart elements, so I’m confident I have everything configured correctly in the Data and Formatting sections, but this one puzzled me enough to try duplicating an existing Barchart element. When duplicating a working element, I’m still presented with the same error when saving. This issue does not occur when working with other element types.Does anyone know if there is a cache or some configuration that needs to be reset so that I can move forward with the development?Regards,Randy

3546
G
Sidekick (Customer)
P
Do Gooder (Partner)
pasan.weerasingheDo Gooder (Partner)
asked in Supply Chain
How to fill up data into INVENTORY_PART_PERIOD_HIST_TAB

HiWe need to find out how to populate data into the INVENTORY_PART_PERIOD_HIST_TAB. Could you please help us identify the source from which the data is being populated into the INVENTORY_PART_PERIOD_HIST_TAB?Thanks

1062
P
Do Gooder (Partner)
A
Sidekick (Customer)
AsadanSidekick (Customer)
asked in Finance (Financials)
Posting control for rounding line 100001

Hi,We have similar issue with previous post regarding rounding line 100001 for External supplier invoice line. How to setup auto posting for rounding difference line created when we use PO line matching in Posting Proposal | IFS Community We do have external supplier invoice with and without PO and we want to set up posting control so when there is rounding line 100001 on external supplier invoice line, it should always create posting line with account number and code part values. How can we set up this in IFS cloud? For example which posting type and control type etc.  Thanks and regards, 

3213
X
Sidekick (Partner)
Dharshankumaar Mahendran
Superhero (Partner)
Dharshankumaar MahendranSuperhero (Partner)
asked in Finance (Financials)
Partly loaded external customer invoice

Hi All,I'm trying to load an external customer invoice with multiple lines with record type A and the invoice are getting created without any errors. But as soon as I load them it goes to a status ‘Partly loaded’. There are no errors. So I'm wondering the reason for this?  

1065
Dharshankumaar Mahendran
Superhero (Partner)
B
Do Gooder (Customer)
BABPAULSDo Gooder (Customer)
asked in Data Migration
Excel Migration - Delete User Sites

HiI am trying to create an Excel Migration Job that will delete User’s Sites. I would like to use the method USER_ALLOWED_SITE_API.Remove_User_Allowed_Site. It requires only COMPANY and USERID and removes all Sites associated with the given COMPANY for the given USERID. I would like it in Excel so that we can load the specific Users and Companies we need to target.If I run this PL/SQL, it completes successfully…beginUSER_ALLOWED_SITE_API.Remove_User_Allowed_Site('USERID','COMPANY');end;I have tried various configs in the Excel Migration job and it either errors, says it has processed it (but hasn’t) or churns for a while and returns a blank.Any pointers?

1582
B
Do Gooder (Customer)
K
Do Gooder (Customer)
KarenDo Gooder (Customer)
asked in IFS Cloud - New Customers
Attaching zip file to BOP or CO

Has anyone attempted to add a zip file to a BOP or CO?  Is it even possible?  We often have large files with bids, quotes, assembly docs, etc and thought it would be easier to attach it as a zip file.  Zip files are not categorized as documents. .pdf, .xml and etc are documents. Each type of attachment requires a different file path to be created. For example a jpeg would need to be attached under media attachments, and wouldn't be able to import as an document attachment. We do import zip files when migrating profiles, permissions, lobbies and etc.. but the areas we're working in are mapped for zip... has anybody come up with a method to map a zip file to the BOP or CO?

854
A
Hero (Partner)
bskallerud
Hero (Customer)
bskallerudHero (Customer)
asked in Alliance
Astea v15 - adding photos to service orders

Sometimes our SAs take photos at customer sites, and we would like to include these on the service orders we send to the customers - very handy to document chargable work. I have tested with Customizer, but it does not look like we can a add this on the report. Or am I missing something? Would it be possible to get as a customization?

923
bskallerud
Hero (Customer)
L
Sidekick (Customer)
loolaSidekick (Customer)
asked in assyst General
SR stuck open

We’ve got some Service Request S records stuck open. The Tasks are complete but it looks like the complete stage was missing when they were created. There is no resolution open available on the S record in order to resolve them manually either. Any ideas on what we could do? Cancelling would send a confusing email to the user which we are keen to avoid.

11710
M
Do Gooder (Partner)
A
Sidekick (Customer)
asmackenzieSidekick (Customer)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)
Document Management file size

Hello,   In Apps9, is it possible to stop checking in some documents over a certain file size?   Does it need to create a macro?   Many Thanks,   Anne-Sophie

183631
Mathias Dahl
Superhero (Employee)
R
Do Gooder (Customer)
raza-mqDo Gooder (Customer)
asked in assyst General
SVD Selection based on Custom field in Forms

can we add a custom field like service department in forms in assystnet and write expression in Service Department while editing the Service, to assign the requests to that specific department which was selected in Form while creating requests

2153
D
Do Gooder (Customer)
M
Do Gooder (Customer)
mjr86Do Gooder (Customer)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)
Custom Event to change date

Hi There, I’m trying to create a custom event when the wanted_delivery_date attribute is changed. I’ve set the following event detailsLogical Unit: CustomerOrderTable: CUSTOMER_ORDER_TABFire When: Objects Are ChangedOnly when these attributes are changed: WANTED_DELIVERY_DATEFire before or after object is changed: AfterAttributes: Wanted_Delivery_Date New Value & Old Value, Order_ID Old Value. The actions is then this bit of code… declare    p_order_no                                      varchar2(1000);    p_old_wanted_delivery_date          DATE;    p_new_wanted_delivery_date        DATE;begin    p_order_no                                := '&OLD:ORDER_NO';    p_old_wanted_delivery_date    := '&OLD:WANTED_DELIVERY_DATE';    p_new_wanted_delivery_date  := '&NEW:WANTED_DELIVERY_DATE';     IFSAPP.S3_WNTD_DEL_DT_CHNG_API.WANTED_DEL_DATE_CHANGE(p_order_no,p_old_wanted_delivery_date,p_new_wanted_delivery_date);end; When trying that code in the back end it works fine, howeve

3049
M
Do Gooder (Customer)
Chamath Kuruppuarachchi
Hero (Partner)
Chamath KuruppuarachchiHero (Partner)
asked in Supply Chain
Use of Packing Materials in Packing Instruction

HI All,In the latest cloud release IFS released us to use “Packaging Material Parts to Handling Unit Accessories”. I have configured the settings and I am seeing an odd behaviour. I am not sure this is due to set up mine. Any help would be highly appreciated. Below is my set up. I am maintaining my packing material in IFS as an inventory part.Inventory Part - P-100-1Packing Form (Packing material) - 1-00212 I am using below packing Instruction and I have defined Handling Unit Accessory and connected my packing material to that. Below is my packing Ins. I am using 2m of FORM for each small box HU when packing. I have 100 pcs of stock from P-100-1 and in the master part i have defined my handling unit capacity as below. Then From the Inventory part in stock window. I am selecting > Handling unit > Pack according to packing instruction. Once the stock is packed on the packing ins. I can see my parent HU and other connections. Everything seems to be OK But if I check the inventory ba

30514
Piyal Perera
Hero (Employee)
BeaMatejS
Do Gooder (Partner)
BeaMatejSDo Gooder (Partner)
asked in Document Management (DocMan)
List of Document Default Values

Hello, is there a list of Document Default Values? Meaning DB Column, what it means and its possible values.

652
H
Sidekick (Employee)
F
Sidekick (Employee)
fengSidekick (Employee)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)
After creating the LOV, what settings are necessary?

Hi All, After creating the LOV, what settings are necessary to apply it to the screen? When using an existing LOV, the screen displays correctly, but with the one I created, the following error appeared.LOV:ERROR: Best regrards,Feng

421
F
Sidekick (Employee)

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