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My client wanna distribute the cost incurred by marketing team according to proportion of revenue account based on the product group, I have no issue to configure the steps in PCA for this.  However  I have problem to setting the steps for cost incurred by cost centre Finance (ie salary, travelling expenditure) which they wanna distribute it equally to 5 product groups in the same GL account.  How can it be done through PCA?

We have a few nodes we no longer want to use - but if we try to delete we get a message saying:  I can not find an option for flagging a node as obsolete.Is there a sure-fire way to make sure a node can not be used?

We are getting below warning message all of a sudden when registering absence. “Authorized absence request will generate balance AHOL. You might exceed the allowed values for this balance, resulting in shortenning or removing of the absence.” Does anyone know what that means and how to stop prompting this? Thank you! 

Hello,I’m trying to update in a BPA worklow in the MaterialRequisition the Note on the MaterialRequisitionLine, but it does not work. (No error in the inspector, everything is fine)Is the NoteText maybe stored somewhere else because what me worry is the NoteId. For what is this used if not as a reference to another tabel/entity. If so, can you tell me this entity, please?Or do you have another clue to store notes for me?Many thanks!...luname : "MaterialRequisLine" ▽ MaterialRequisitionSet_Set : [ ▽ { Company : "xxx" LabelCodenoA : "Account" NoteText : null DateEntered : "02/12/2024" ▽ keyref : "ORDER_CLASS_DB=INT^ORDER_NO=456^" OrderNo : "456" IntCustomerNo : "9999" StatusCode : "Released" DestinationId : null StatusChangeAllowed : true TotalValue : 1.95 CreatedByUserId : "HGRUBEN" PreAccountingId : 7162 DueDate : "02/12/2024"

I've been searching both the community and Google for a clear process on setting up the CRM Companion app in IFS Apps 10. While I've found some Aurena documentation, I haven't come across anything related to IEE. Does anyone have any useful resources for this?

Is there a way to have FSM-Appointment-Booked activities in PSO labeled “Booked” or with a different color/colour to regular allocated activities? We would like to visually display which activities in PSO have been appointment booked from FSM.

Hi All,On a custom screen (Type: Standard ) with a Linked Screen configured. You get a ‘List’ button, on the bottom of the screen.However, the baseline screens of the FSM mobile app have a count included (e.g. List (2)). Which is missing on a custom screen (see image). Does someone knowns how to add the count?  

Hello - We have a process where some of our suppliers are paid via credit card, which we want to process the true invoice through the system, but then will receive an invoice from the credit card company which will reduce cash.  We want the payment of the supplier invoice to hit a liability account, not the cash account, but we do not know how to set it up to work that way. We have a different payment method for this type of transaction, but how do we get it to DR AP, CR Liability account at PAYMENT of these invoices. 

Hi,I’m planning to import App10 saved searches of the users into IFS cloud instance. As the formats are different in two versions, I want to de serialize the saved search conditions saved in the fndrr_client_profile_value of the app 10 database. They are currently serialized in to the xml tag <SERIALIZED_CONDITION>.Is there a way to de serialize and view these saved searches? I tried few options but nothing worked.ThanksRoshanga

I have a Global Code that has the code value and description. I want to be able to display both the code value and description. I understand I can have 2 initiative ID fields, 1 display the code value while the other displays the description, but how would the initiative description be written to the database?Is there a way to have a field populated based on a drop down in UI Designer? 

Hi, Can you guys tell me, where the attached files are physically stored in the IFS. I want access the attached file location.   Thanks.

Hi, I create a customized field in Service order, i want to add this customized field to the xml schema in Process Flow outbound message. But the Customized field is not visible to select in the schema. My already existing cst fields are visible, but the new create field not. Must i refresh a service to see the new customized field in the schema to select it? I try it on a existing outbound message schema and in a new created outbound message. in both the new cst field is not visible. ThanksRobin

I have the following counter lobby element navigation to shop orders screen:  When Navigating, it is passing the $[ORDER_NO] navigation filter parameter as null:  Any thoughts on how to fix this? or why the $[ORDER_NO] parameter is being passed as null?Thanks,

Hello,I have a question regarding the use of Item Source and its intended use case.The Wiki currently presents this as a function to be used by ITOM/ITAM to allow for documenting the last audit. However, to actually use this seems unclear to me.Is the intended use solely to act as a registry of audits performed on the item?Such as :Source Reference Source System Last Audit Date Modified By Transaction ID 31234 SCOM 2024-12-31 ZZ_SCOM_IMPORT Transaction ID 41254 SCOM 2025-01-31 ZZ_SCOM_IMPORT  An alternative use case which I’m trying to verify the viability of is the use of “Item Source” as an alternative or extra ETM bonding. The reason for this is the ability to see the bonding from within the assyst application, and to use Last Audit Date as tracker for then the item was updated by an integration, and to be able to track this entirely seperate from the item modify date.The Along the lines of something like this:Source Reference (External id (used as

I have been working for several months to upgrade our databases from 12c to 19c, but I am stuck on a particular issue that I cannot seem to resolve. I chose the manual method (expdp/impdp) as this is what is endorsed by IFS and recommended by the consultants. We get 2500+ errors during the import, most of which, the consultants stated can be ignored as they are 12c objects that are no longer in 19c, however, there are a handful of errors that reference our app owner and I feel they are related:Error during import:dbms_scheduler.enable('"PROCESS_ALL_PENDING"');COMMIT; END;ORA-39083: Object type PROCOBJ:""."RUN_JOB" failed to create with error:ORA-06550: line 8, column 265:PL/SQL: ORA-00942: table or view does not existUpon completion of the import phase, then installation of IFS, Batch Queues cannot be “Reinitialized” as they produce the error:"appowner". "RUN_JOB" does not existDatabase processes list is all but empty and if you try to "Reactivate" the ones the do exist, same error:"ap

Hi Community,  I'm currently facing issues with ifs-ingress deployment in IFS Cloud 24R2. Several pods are showing problematic statuses. Please refer to the attached screenshot. This occurred after the mtinstallation. Has anyone encountered similar issues with ifs-ingress deployment in IFS Cloud 24R2? How did you resolve them?  Thank you for your help and support! Regards,Mahesh

Hello,Can someone explain the difference between Job Groups, Job Families, Job Categories in terms of functionality please ? Many Thanks  

Hi,I’m sorry if this is covered in the wiki, but I could not find the information I was looking for and I’m now unsure if what I’m trying to achieve is even possible and am unsure where to turn next. The practice within our organization is that Problems and RFCs are not to be measured using SLA targets.This practice within our organization is recommended by several other organizations, and our users know these event types are not used to measure performance; however, they report finding it stressful having a visible timer ticking down or displaying in red in the info-zone and on the WorkManager cards leading up to and following a “breach.”It is my understanding that it’s possible to have tickets with no visible SLA clock in the info-zone or WorkManager; however, this then also removes several useful timestamps from being recorded on the record form. Is this correct, or is it possible to remove the visible timer in the info-zone and WorkManager for only some event types, or categories w

Hi ,   I am trying to write  a business rule where I want to create one condition to check whether the date value of a column is greater than today’s date+7 days. I now in the expression field i can write now() to get today’s date but how will I get a date which 7days in future.   Please help me here. 

How can I check an employee’s status for a specific date in a PL/SQL script? Is there an API call that will provide that information? I’m struggling to find it. I can find the call to see their current status, but what about a previous employment period?

Hi Team, I want to change authorizer under Purchase order because when I try to release it, system is generating an error that you are not a authorizer. (Product Version:23R2)  

Machine learning service is not accessible. Please ensure that the Machine Learning Service is enabled before turning this option on. What to do , when like this error is coming in Quick expense reporter configuration.

Hello All,I’m facing an error while trying to enable the Custom event action and Projection Action for Workflows (BPA) in Cloud 23R1. Haven’t faced this issue in 22R2. Has anyone faced this issue earlier? Please advice. 

A supplier invoice was matched in mixed payments with a remaining balance. There is a debit and a credit balance showing in supplier offset but when I try to clear the remaining balance there I get the following message: ‘Invoice cannot be cleared in supplier offset because it is used in a Manual Supplier payment/supplier offset/Netting Preliminary payment. Is there another way to clear this?

Hello,I created a custom projection. I added Entities but from the allowed operations, I could only select READ.What do I have to change to also select CREATE, UPDATE and DELETE?Thanks, Golo