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Hi,When scheduling reports/tasks, from which time zone, the time is shown in the schedule ? In most screens in IFS EE, the date/time is shown as per the time zone set up in the logged in PC.But, in schedules, it is not the time set up as the logged-in PC. Is it shown as per the time zone defined somewhere else in IFS (from the server time) ? Thanks,

Hi,We are having an issue related to history tab of MRO Shop Orders.When you manually add a material line to the SO, you can see that the order history captures it and includes the part number as the new value. But when you delete this material line, the order history doesn't capture the deleted part as the old value. I believe this should be captured.Can someone please validate?

I’m a new on IFS and I’ve followed a 2 months training on IFS apps10. When I create a distr. order, I need to repeat the process many times or click on refresh many times to get it released. Is it possible to scan this process execution through a menu (background processing)? and how to do it?

I have a question regarding conditionally showing the ‘Create Request’ button on the ‘Service Requests’ screen of the customer portal. In a nutshell, we service different customers (different organisations), some of which are allowed to create requests, but others not.  How do i achieve this on a customer by customer basis? the only way to do this i think would be by one of the following methods (if any of these possible)All customers get the same ‘Requests’ screen but conditionally show the button Each customer gets there own tailored ‘Requests’ screen Have a separate instance of the Portal for each customer, who then access it with their custom URL

Can we create a new navigating to IEE from Business Reporter? Something like core function in below 

Has anyone tried to restrict the access to notes in IFS9? We have several sites and they’d like to add site specific notes to customer records but it seems all users see all notes. 

Apps 9 user - When entering a manual supplier invoice with a PO Ref, the Line information does not show the actual PO lines, but rather just presents as one lump sum. In order to show the actual PO lines (to see if anything was marked taxable, etc.) you have to RMB and ‘Copy Unmatched PO Receipts’. Has anyone found a way to make the lines populate automatically when the PO Ref is entered?

I ran to the below error when trying to create Customer Order from Sales Quotation through the header RMB. Strangely all the sales parts in the Quotation are available. How could this happen?  ‘Show Details’ dosen’t give the part no. Salesperson is different from the Coordinator. Not recreatable in the testing environment to report to IFS :(  

Hi,I need your support on two issues1. I am facing the following error while creating a new page.2. How can I refresh or clear Aurenada cache?     

Hi!I’m building a delivery which has client files. Noticed that the .dll files are not getting updated in MS build. I have run the build several times. Any assistance on how to resolve it. Thanks!

Hi,I am in the process of setting up Touch Apps again as we were previously on Apps 9 Cloud hosted and are now on Apps 10 TAS on Premise.I couldn’t get the IFS Notify Me 10 app to work with iOS at all, however now that I have switched across to the IFS Aurena Notify Me 10 app, I can see the records syncing ok. However, I’m struggling to get the push notifications to work...What are the steps required for the “Push Enabled” checkbox against Installed Apps/Devices to become enabled? I can see in Application parameters, that for Notify Me that PUSH_ENABLED is ON and there are values against NOTIFICATION_HUB_PATH and NOTIFICATION_HUB_URL Thanks, Callum

Error occurs in .API explorer-> Specification -> OpenAPI V3{"error":{"code":"UNEXPECTED","message":"Unexpected internal server error occurred."}} Any idea?

What are each of the Address Types used for on the Customer Customer Master, General Address Information screen?  The drop down in Aurena shows Delivery, Document, Visit, Pay, Primary Contact and Secondary Contact.When I looked at the Object Properties for the VALID_ADDR records, it does not show Document in the values list.We are having trouble with the wrong address showing up on the customer invoice.  We have the Pay set up on the billing address and thought that would get us the information.  Now however it appears that the Document type is what is being used for the invoice.   

Hi,I am currently trying to build a limited permission set and during testing, it appears that I get “No Attachment Types Enabled” in the form “Human Resources\Employee Expense\Expense Sheet”. I have tried to follow the instructions mentioned in this post:Enable attachments in IEE windows | IFS Community The DocReferenceObject was already added for the relevant LU: Also made sure that the new permission set has access to the database method: Also tried to refresh the Security/dictionary caches. The new custom permission set has the FND_RUNTIME included. And the FND_ENDUSER permission set was NOT included due to licensing limitations. If anyone knows that I need to do, please reply. Thanks in advance! Regards,K.

Does anyone know a way to see how often or the last time a user has logged in to IFS Apps 10? We are managed cloud as well. If so, can you tell how you have done this?

HiWe’re struggling with some errors, when trying to run TimeClockExe.exe after installation from .msiWe tried to run it, but every time it shows a message: Could not find file: TimeClockTerminalData.datafter clicking OK, it shows other error message, with different file name being not found TimeClockTypeDetailsData.dat: When trying to run IFS Applications on this machine there is no issue, unless we try to show Time Clock, then it says then more than one Time Clock window is open.There is no issue run TimeClockExe on my computer (other than the pne mentioned above), under the same account. What are the reasons behind those missing files error messages and this more than one Time Clock window is open?Is there some full spec on IFS user settings used in Time Clock? I found it won’t connect to database (shows “Offline”) unless i added some higher permission set, like IFSADMIN or IFSAPP.   /Wiktor  

A user can create and approve any payment in mixed payment window in IFS Enterprise Explorer but same user unable to do in aurena. What can be the reason?BR  

Hi Does anyone know how to see if the dispatch console is live or not? We are having issues with the dispatch console intermittently not auto-refreshing and it’s hard to see when the last time it was updated. The little icon in the corner (above the “schedule”) is green and says connected so it seems like it should be updating. Also, is there a refresh setting anywhere? dispatch console settings has very little options and none of them relate to the refresh time

We are exploring the use of Route Work Orders. I have created a route list, ran calendar generation to create my list of route work orders.The status of the Route Actions defaults to Completed under the ‘Route Report in Status’ column. Logic would suggest this should default to not completed. Is there a way to do this?

Hello, We are looking to move to AFSU licensing with Apps 10, and also have a requirement to integrate IFS with Workday. Firstly, under AFSU are integrations with 3rd party applications permitted? If so, are there any limitations or areas to consider? I am assuming integration requirements will be bi-directional; so data will be going both ways between both systems eventually. Appreciate your responses to thisRegardsShaun

trying to add an attachment via OData in a test environment with FSM6u6. I have encoded the binary file with base64 but I cannot seem to upload the fileURL - http://fsmURL//odata/attachmentparameter - {   "attachment@odata.mediaEditLink":"encoded the binary file with base64",   "attachment_name":"testtwo.jpg",   "file_type":"image/jpeg"}refer the attach image for the output.is it possible to attach encoded the binary file with base64 in FSM using the above mentioned API? 

Hello, We are popping up a message via PL/SQL off of an event in a custom menu. Every account except for IFSAPP is getting this error when the RMB is executed. We are using ADFS for the users to log in and I am not sure if it’s because it is having an issue with getting user information now? Below is the PL/SQL block. Any help would be appreciated.  DECLAREstream_ fnd_stream_tab%ROWTYPE;object_id_ number;cursor get_ ISselect Max(to_number(mch_code)) as mch_codefrom equipment_functionalwhere LENGTH(TRIM(TRANSLATE(mch_code, ' +-.0123456789',' '))) is null;BEGIN open get_; fetch get_ into object_id_; close get_; object_id_ := object_id_ + 1; stream_.from_user := ''; stream_.to_user :=Fnd_Session_Api.Get_Fnd_User; stream_.header := 'Next Available Object Id'; stream_.message := 'The next available object id is ' || object_id_; stream_.stream_type := 'GENERAL'; stream_.lu_name := 'FunctionalObject'; stream_.url := ''; Fnd_Stream_Api.New_Stream_Item(stream_);END;Err

Hi,I have a manufactured part for which I get this error message when creating a shop order.We are on apps 9. We use estimated material cost for all our manufactured parts. There’s an estimated material cost in the Inventory Part>Costs tab. The product structure is set to buildable, there’s only one structure, all components have costs.These are our Part Costs for this part. Any advice would be welcome. Cheers ! 

In our environment we have orders coming from intersite company that would like to ship a different method than the supply chain matrix for that site - what is the best way to allow that to happen?

Hi All, I’ve come across with an issue where the customer needs to change the graphic that is displayed in the lower right corner of the IFS Applications window. I’ve tried the branding options available in the Admin Console but they seems to change only the login window. Does anyone have an idea how to do this?