Solved

I have 8 users who we are enabling in Aurena for use of Shop Floor Workbench on a mobile device.  7 of the users, with identical permission sets, work just fine but one gets this error - Any ideas? 

Hi, How to create customer order from purchase order ?  I would like to know what basic data setup is needed to setup the functionality in IFS Aurena

I am currently working on starting to build utilization of the jobs and operations of separate standard jobs for the installation side of our company. I am finding that the Jobs/Operations are a bit clunky to work with first off. We will be moving to IFS 10 shortly and I am wondering what is the difference between the operations vs Work Tasks. Will what I create move into there easily, do they function similar? Or am I best off to wait until we move into 10 to turn on this utilization? And if it helps to know we will not be moving into Aurena with this upgrade yet.

Does anyone know if there is a way to schedule a database task using PL/SQL or Package method calls?  I found the information regarding the scheduler syntax but our dates I would like to use are not set in stone and are changed yearly based on accounting periods...

Hi everyone,does anyone know how can i order the steps automatic after generated the work order?in work order, the steps comes with the same order number. In PM action is ordered corrected.Do I need to do something else?the merge function is working well, but just the order is not ok.tks  

Hello,We have a need to prevent users from cancelling lines that are reserved in customer orders.I thought we had the solution but are stuck with one issue.We created the following Event -  We then created the corresponding Event Action that throws and error when a Customer Order line is cancelled with 1 of our 2 reasons or no reason. This works exactly as intended on a custom order. The issue that we are running into is if a user RMBs on an order line, selects Manual Reservations and tries to undo the manual reservation before cancelling they get stopped by the error that is meant to block the cancellation of an order line with status of Reserved on the customer order.I believe the issue is centered around the the ROWSTATE changing out of reserved. I cannot figure out why the event action is firing when a condition of the event action is a NEW:CANCEL_REASON. We are on IFS 9 updt 10. Any help is appreciated.Thank you,

Hello, could someone please point me in the right direction for training documents, webinars or videos that may help with Demand Planner setup and functionality. Thank You

Hi,Does anyone have experience of using SCANDIT_APP_KEY when configuring mWO ? Not really aware what Scandit offers more than mWOBertrand, using mWO with IFS Applications 10 update 10    

Is Oracle 19c support for RAC officially certified now?Per the online documentation it still show that 19c RAC is not supported for either Apps9 or Apps10.  Is this correct?  It looks like the page is very out of date.We are currently running RAC on 12c for both Apps9 and Apps10 and are in the process of migrating to 19c for support reasons.Can someone either point me to an updated reference or copy/paste into here if it is something I cannot see as a customer?Thanks!Nick

Hi, On the Business rule transaction, if we make a search with %Access% (see below), it seems that we don’t have standard rule for access_group and RMA.1/ is it correct ? are Request/RMA stored in the same table and the rule 67 works for both RMA and Request ?Going Forward, in the RMA transaction (Detail tab) it seems that we don’t have a field access group like we have in a request. is it correct ?2/ Could you tell us why we don’ have this field in the main/detail tab  in the RMA (like we have for ECO or Request) ? 3/ On the RMA transaction, it seems that “RMA type” is linked to the global table “Req_type” . if it’s correct ? if yes,  How can we filter this table in the RMA screen to only display “Req_type” that are relevant for RMA.A RMA could be created without a previous request (if the customer make a return directly in the repair center) and in an organization, we could have some repair centers. According to this organization we need to separate data by access group for all repai

I recently configured a new permission set, and applied it to a user, but the Lobby shows a “data not found” message: In the Permission Set > Presentation Objects by Component, under IFS Base Functionality > Lobby - ACCOUNTS PAYABLE #TODAY# is selected. However, in Presentation Objects by Navigator Lobby Overview is revoked. I can't figure out the data element I need to grant to get the lobby in view.    I did remove the user’s personal profile, and base profile just to see if that had any impact, and it did not.    Anyone have any ideas as to what Permission Set detail affects the lobby view?   Thanks!

Hello,I am trying to setup a routing address for ISO20022 and I am getting an error message.Please see screenshots below.Any advise will be very much welcomeKind regardsMiguel    

What are the steps for exposing  Rest API’s in  cloud environment . In IFS managed cloud environment if if i want to expose the customer order line api what are the steps that i need to follow. 

Dear community. I’d like to create a custom event that will be triggered if someone attempts to perform an action that is not allowed by the PLSQL rules. I will use Error_SYS.Record_General to display an error message and perform a hard stop. I would like to be able to also trigger an email at this point to a user to let them know that someone tried to perform the action. The problem i am finding is that the Error_SYS.Record_General stops the commit transaction and also the email that is generate by COMMAND_SYS.Mail. I was thinking of using exception handling etc to get this to work but so far have been unable to. Same goes for creating a second event action, since the Error_sys stops the transaction this didnt appear to work for me either. Anyone have any bright ideas?Many thanks,David. 

Hi all,When we have a customer order of type “Purch Order Dir”, we would like our supplier to use a delivery note from us.Is it possible to generate one in IFS?

Hi All, Can anyone assist me with below query ? 'Bad Request' Error is displayed on running the check in of a document after the initial check-in. The document view option provides Bad request error when the document is checked in but not when the doc is checked out.Faults are inconsistent as in some times when trying to check in a new doc against a revision bad request is shown but others it is not same class same format different result.File path has been checked and verified in both application and Middleware.This has been identified as only be exhibited in a Clustered Environment. Further information:Connection method (VPN / direct access etc) ? Issue recreates for both VPN and direct connection Shared patch is accessible from both Primary and secondary node. IFS services are running using a domain account that has read/write access to the shared location. Firewall issue – Users have created a Local File share between the Primary and secondary Nodes and found the same result with t

When a request is created and saved or autoassigned (requireds a save) an error message prevents the save and says there is a mismatch in parameters. Do you think that the issue is that what ever FSM uses to create the pop up is missing\corrupt?F.Y.I. The customer recently moved DB from Azure managed service to Azure VM.   

We have a quick report the runs via RMB on the Shop Order.  This creates a label for the item.  The user has asked whether it is possible for the report to print a number of copies equal to the Qty Complete  and at the bottom of the report print  1/5  2/5  3/5  4/5  5/5   on the respective page/copy. Is this possible?  And pointers much appreciated. Thanks John 

 I would like to a quick report on the 12th of the month for the prior month.  So on April 12th it will run for the month of March.  On May 12th it will run for the month of Apr and so on.  This report is also run manually by the users.  Is there a way to dynamically set the From/To date to be the prior month or do I have to create  copy of this report with the dates dynamically set in the select statement?  I obviously don’t want two exact reports because of having to remember to make all changes twice.  Below is the a screen shot of the server task schedule.  

Hello, Is there any coloumn in the inventory_part or sales_part  for the HS Code (Customs Tariff, Harmonized Code,  Harmonized system) ?

Hello IFS Community,We are getting a weird error in IFS Connect server logs (APPS8). The error says “Can’t get file channel”. We are trying to process a dat file (Inboud interface). This file is coverted into XML by Java transformer first and is then processed by BIZAPI.This file works fine sometimes but not always. We have already checked the file/folder permissions but all looks good.I would really appreciate if anyone can help on this topic.Jfyi, we tried to restart the connect server and changed the POLL_TIME as well in FILE_READER but no luck. Thanks & RegardsMohit

Hi, I have an issue with adding a field on a lay-out in Report Designer. I want to add a field on the pdf lay-out of the Customer Invoice, but two tables overlap in Report Designer with as result that I am not able to add the new field. Does someone know how to resolve this issue? Please refer to the screenshots below.    

Hello All, I’m hoping there is somewhere in IFS to track this. It was recently discovered that an Availability Control ID was applied to a large group of parts in an inventory location. I have not found a place in IFS where you can view when and who applied the ID. I’ve checked Inventory Transaction History, but I do not see the transaction there. Any help would be greatly appreciated. 

Hello, could someone please point me in the right direction for webinars or videos that may help with Advanced Planning Board setup and functionality. Thank You

In our project we are working with mWO App Version 10.11.1342.0 (Aurena Native).I have the following questions:For synchronizing data from server to the app do we still need the following Scheduled Database Tasks (were necessary for our previous version of mWO):•    Refresh Mobile Sync Objects•    Refresh All Inventory Parts•    Refresh All Purch Parts•    Transfer Work Assignments to Mobile•    Cleanup Mobile Work OrderPlease also provide an info for what purpose these tasks are needed (customer is asking for info).Thx in advance, BRHarald