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Example SV - SV2111120006Please investigate why calls are disappearing from dispatch console after they have been invoiced.I rely on visual history on dispatch console and I believe after last server reboot if a call is invoiced it disappears from dispatch console.In the attachment you can see call is visible that was completed in the morning today but after I invoiced it has disappeared.I invoiced the call to check this was causing the issue.

When a purchase order is received, cost bucket 110 is added automatically to inventory part unit cost although the unit cost previously contains for cost bucket 130 only.Is there a way to not add cost bucket 110 to unit cost when a purchase order is received?

Hi,What are all the thins to check in IFS application after a DB refresh.How can I identify that it is perfectly refreshed?Please help...Thanks in advance. Thanks and regards,Hari

we will have refrigentant bottles on stores and that's enforce us to have warehouses per some stores at the system. Because of that, technicians should have feasibility to consume refrigerant from these store warehouses. Could you please check feasibility to consume material in mobile application from different warehouse than default? Test system mobile user: 00000902381 password: Astea@@2021  warehouse to check 01-PROZON, 01-PROZ-LI.

Dear Community, I am getting the following error while installing Excel Migration add on. Any idea how to solve it?  

 Hi,Version 15.1 For a customer we need to use the following Charge windows - Mo to fr 06:00 Till 19:00 Regular Time Fix price Activity - Mo to fr 19:00 Till 24:00  Fix price Activity + 50% - Mo to fr 00:00 Till 06:00  Fix price Activity + 100% - Saterday 06:00 Till 24:00 Fix Price Activity + 50% - Sunday and hollidays 00:00 Till 24:00 Fix price Activity + 100%  I added the activity to Activities Add-On Tab in Pricing Rule. The duration of this activity is 2 hours with a fixed price.I set the fixed price in Charge Windows Now i want to achieve the following We have multi Activities with different fixed prices, in Charge window you can only fill in 1 Fixe prices for all activities. Is there a way to set charge windows with multi activities with different fixed prices in 1 contract or is this only possible with 2 contract for the same customer?        2.  When a activity starts in 1 charge window and ends in the 2nd charge window, it wil calculate              as follow Total Price €648,

How to import RDL file on server. please suggest.

Can a Multi-Company Voucher be entered if I am not a user connected to or in any user group in the due to company?Scenario: If I am in company 100 and want to enter a MCV from 100 to 110 and I’m not in any user group in 110 can I still complete the process? Thanks A

If a user has a mWO task and starts it, there will be normally a completion on the same day or even the next day/week/month. When the user forgets to ‘pauze’ the task, it will lead to a lot of hours worked on the task.Massive number of hours bookedIn the example above I've completed a mWO task that was entered/started quite some time. In green I see at (1) that for Wednesday November 10th there are approx 1990 hours booked.Question: is it possible to spread the hours automatically (backwards in time) over the scheduled hours?Version 10.13..1360.0 is showing in mWO (Windows)

We need some guidance  With Payment Schedule for Purchase Order and the function Approve for Pay.How can I approve a record for Payment?  

  Incompleted call in UAT does not appear to have a comments box for stating why call is in-completed.       

I am trying to figure out how to take an existing document in IFS - edit it - and check it back in - have tried many different scenerios and so far none have worked.   Some help would be greatly appreciated 

Hi,Using Metadata we can add more Table in the Archive FSM Engine, also explained in the following post as well. My question is, at the same time it will not create the Database table. For example I added PRODUCT to the Archive engine using custom metadata but it will not create the A_PRODUCT table nor such table exist by default.How we define the Archiving table here and connect to archive engine or is there a simple way of doing this? Thank You,Kasun

HiI’m trying to connect ifs cloud with dell boomi. I tried to register a boomi component with basic authentication giving end point url, username and the password. But unfortunately authentication wasn't successful. Is there a specific setup needs to be done from IFS side? eg. setting up IAM client etc. If basic authentication is not supported in cloud please let me know the steps to authenticate my boomi component using oAuth? ThanksRoshanga

Hi All,Do you know why I do not see the  Export QIS Draft(s) or Export QDIM Draft(s) options in IFS Apps10? Is this something related to user permissions?Can you please send your expert solutions? Thank you!

Hi! All, What is the prefix (frm, dlg, tbw) of Presentation Object mean?  

Hi All,We are getting this error ‘ You cannot change the status on this period 4 it exists in Period Allocation table’ when trying to close this period. We are getting the same error when we using IFSAPP credentials as well.Do you have any idea why this error coming and how to fix this?Please advise me.Thank you.  

Has anyone received this message when trying to create a purchase order?  Trying to find where I need to enter this missing attribute.“Purchase attributes are missing for Supplier XYZ Address Number P1”

Hello Experts,I'm using the postman to get the response for USAGE via RESTful gateway endpoint. but the response come with a ‘DocumentElement tag’ is there any possibility to remove this tag and what is the purpose of this tag? Could i get more information about the USAGE endpoint other than what we have in the interface guide?Thanks & Best Regards,Vinu

Need to understand the user last login information from IFS Application and the no of days not logged in and out when using Single sign on functionality. 

In FSM Mobile 6.4, when you add a new screen, you choose a workflow. It will only appear in this workflow and not be available in other workflows. If you choose no workflow, it's visible nowhere.We have several Debrief workflows, depending on the task_type at hand. How can we add a screen and use it in multiple workflows, to improve maintainability?

Hi,Is there any pre-existing permission set in Apps 10 which can be granted to users requiring to log into Aurena? Similar to FND_RUNTIME for users to log into IEE.Currently, we are using FND_ADMIN permission set but this is giving users access to other areas in IFS.Thanks!

Hi experts, I've found below installation error after deploying Apps9 UPD17. I shut down the server using stop_all_servers.cmd script just before the Execute step. But still I get the same error. !!!Error deploying file enable_rowkey.SQL at 11-OCT-21 12:10:42!!!Error executing COMMANDDatabase object has been discarded, trying to execute the statement again.ORA-00900: invalid SQL statement Can anyone give a suggestion for this error?

Hi all,Recently, we setup mail sender details in ifs application for a customer. Now, there are some  new mails are received  to users with irrelevant subjects. Is there any way to find out from where these mails are generated? I checked application messages regarding this emails but couldn't find any details.is there any place to check further. Can anyone help me.Thank YouSupuni

How can we retrieve content of the yellow sticky notes (i.e. tool strip, notes icon) via SQL query for any entity that could have yellow sticky notes such as Customer, Customer Order, Shipment,  Invoice, Supplier, etc.?  Searched PL/SQL for API's and the database for tables/views but could not find any viable candidates.  We’d like to be able to retrieve the sticky note text for reporting and analysis purposes.