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Hi,

Version 15.1

 

For a customer we need to use the following Charge windows

 - Mo to fr 06:00 Till 19:00 Regular Time Fix price Activity

 - Mo to fr 19:00 Till 24:00  Fix price Activity + 50%

 - Mo to fr 00:00 Till 06:00  Fix price Activity + 100%

 - Saterday 06:00 Till 24:00 Fix Price Activity + 50%

 - Sunday and hollidays 00:00 Till 24:00 Fix price Activity + 100%

 

 

I added the activity to Activities Add-On Tab in Pricing Rule. The duration of this activity is 2 hours with a fixed price.

I set the fixed price in Charge Windows

 

Now i want to achieve the following

  1.  We have multi Activities with different fixed prices, in Charge window you can only fill in 1 Fixe prices for all activities.
    Is there a way to set charge windows with multi activities with different fixed prices in 1 contract or is this only possible with 2 contract for the same customer?

 

       2.  When a activity starts in 1 charge window and ends in the 2nd charge window, it wil calculate              as follow Total Price €648,60

            I was hoping that it wil calculate the total duration and calculated the right price like this:

           432,40/ 2 (total duration) = 216,20 (for the first hour in charge window)
           216,20/ 2 (total duration) = 108,10 (for the second hour in charge window)
           Total Price should be: 216,20 + 108,10 = € 324,30

 

 

If the activities start time and completion time both falling in 1 charge window it calculate the right price o fcourse.

 

 

So basicly the question is, is there a way to calculate the right price of a activity with a fixed price and with a duration of 2 hours thats is spread over 2 charge windows?

Hi Robin,

1. When you defined the Coverage Schedule Templates, I would set the coverage for 00:00 - 05:59 as Overtime 2, 19:01 - 23:59 as Overtime 1


2. When setting the price in contract, I would select the pricing rule as Std. Price per Hour and set the price per hour.
If you select Std. per Activity, it will be charge per Activity and will not be split.

In my example for activity done from 5AM - 8 AM, it will be charged 1@400 and 2@200

For different charge, I guess you need to setup in different contract.

 

 

Hi Joshua,

 

Thanks for your reply.

 

The problem in this case is,  if we are only 1 hour onsite we can always charge the fix price of 2 hours and if we are 3 hours onsite than we can also charge the fix price of 2 hours

( fix price depends on in wich charge window the activity is in)

 

If i setup Std. price per hour, then if we are 1 hour onsite then its calculate too little, and if we are for example 3 hours onsite the its calculate too much.

 

So i understand from your reply that charge windows only work when setup Std. price per hour when an activity split in two charge window. (it make sense).

Hi Robin,

Yes, unfortunately Price per Activity  won’t split. 

If I understand correctly, when it cross two charge window, Alliance charges with 2 pricing.

For this kind scenario, I would select one higher price.

You may log a ticket for requesting business explanation why 2 prices for one Activity.

 

Rgds,

Joshua

 

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